I got this email from Trezor. I ordered a cold wallet from them about two months ago, and I live in the UK.
Now I’m a bit worried about my physical address being leaked. I’ve read quite a lot about wrench attacks in France recently, and it’s made me worry about this more than I normally would.
Do you think the main risk here is just phishing emails and scams, or is this something I should genuinely be concerned about in terms of my family’s physical safety as well? I have a 21-month-old daughter, so maybe my anxiety is making me overthink the situation a little.
Subject: Security incident involving our shipping provider
Hi,
We’re emailing you because you received a Trezor order from either the US, UK, Sweden, Colombia, Brazil, Italy, or Portugal within the 90 days prior to August 8th, 2026, and your personal data was unfortunately exposed in a recent security incident involving our shipping provider, ShipMonk.
On Monday, August 10, one of our shipping providers, ShipMonk, informed us of unauthorized access to their systems containing customer data. This occurred due to a data breach. Investigation is ongoing.
We’re extremely sorry to inform you that your full name, order number, shipping address, phone number, and email address were exposed during this breach. Trezor systems were not compromised, and your device is secure, but you might receive sophisticated phishing attempts involving your personal information.
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