But he also said " i completed till level 2 verification, but stucked on level 3 & 4", then he got approved level 3 but after that somehow everything got reset.
So advising him to start again kind of has 0 merit here since he has already done that obviously.
Here's how I understand his post. When he said he already completed his level 1 and 2 verification, I am assuming this was in the past(before getting reset), and he was having trouble passing level 3 and 4 in the past too, but somehow 2 weeks ago, his level 3 verification got accepted, and when he tried to pass level 4 verification, it got rejected and stake.com decided to reset all his verification level(based on what he wrote in capslock). So, based on how I understood, I was assuming he would need to do verification from the start because, as he said, all his verification was rejected including level 1. As for whether he already verified level 1 and 2 again after it got reset, I am wasn't sure. Right now, I'm confused, would be nice if OP could maybe elaborate more.
Just for you to know how stake works, for years now you MUST have level 1 and 2 to be able to even start and play on the site, KYC until level 2 is mandatory for a long time already. Without it they won't even show you a deposit address.
So without 1 and 2 he wouldn't even have been able to play before this happened. Them suddenly resetting is looks kinda strange.
Yeah, I know.