Binance P2P - Case #168142449 - Support manually bypassed Anti-Third-Party rules, released 2,800 USDT to unverified recipient (JI PENGFEI)
I am publishing this documentation to expose a critical operational loophole and security failure within Binance P2P support, where internal staff actively bypass platform rules to release escrowed funds to completely unrelated third parties.
1. Case Overview & Details
Case ID: #168142449
Date of Incident: August 22, 2026
Disputed Amount: 2,800 USDT
Victim's Verified KYC Name: LE XUAN HUNG
2. The Violation
During a standard P2P escrow dispute, support staff member Kurt manually intervened and forcibly released the funds out of escrow. Instead of protecting the transaction or enforcing compliance, support routed the 2,800 USDT directly to an external bank account under the name:
👉 "JI PENGFEI"
This action is a direct and blatant violation of Binance's own mandatory Anti-Third-Party Payment Policy, completely bypassing automated name-matching safety controls designed to prevent asset theft and money laundering.
3. Support Cover-up and Evasion
When challenged about this unauthorized manual override and name mismatch, support staff hid behind vague "confidentiality" policies, refusing to provide technical audit logs, forensic justifications, or accountability. Subsequent attempts to seek resolution through official compliance channels result in automated rejections, trapping users in an uncooperative loop.
4. Evidence & Documentation
Bank Transfer Record (Name Mismatch Proof):
https://ibb.co/bjj9SW3QSupport Chat Log (Manual Intervention Proof):
https://ibb.co/4ZG0QxcCThis case has been formally escalated to regulatory authorities (FSRA - ADGM) for failure in operational compliance and anti-money laundering (AML) protocols.
Traders should exercise extreme caution when dealing with P2P escrow disputes, as platform support staff hold the capability to manually strip away safety protections and hand funds to unknown third parties.
