REELS.IO | What makes you trust a new crypto casino?

[DabsPoorVersion]

What makes a new crypto casino trustworthy in your eyes?

Having no KYC is definitely one of the many reasons that can attract gamblers to new online casinos. Being able to deposit and withdraw anytime they want without undergoing a verification process can help them feel convenient and keep their privacy as much as they want. There are also other things, of course, looking for the gambling license that they will check. Most of the time, they want to verify this to have an idea of regulatory framework behind the casino.

Another thing is the promotions and bonuses, this can help to encourage new possible users to spend more time exploring the online casino and possibly find a suitable game for them to enjoy. Sometimes, the terms for those bonuses is also important for them to consider whether the wagering requirements, max withdrawals, types of games, and other possible restrictions is worth their time.

To have an active live chat support can also help to build trust for an online casino. Issues concerning deposits, withdrawals, or other types of unnexpected issues csn happen, having a support to be able to respond and solved the issues quickly is important. Or even if the issue can't be solved instantly, having to receive a clear explanation from a support and to continue to receive updates regarding the concern is highly appreciated by all players.

And most especially is to build a positive reputation here in Bitcointalk. We all know that trust and reputation has to be earned over time. It's not something you can earn by simply creating an announcement thread and offer bonus for newly registered users. You can earn it depending on your actions and how you accomodate users. For example is how you respond to users if ever they have complaints, or if a user has a reasonable request, if they have a suggestion for the better of the casino, and how the team communicates openly to issues that can possibly happen. Because I think that even if there's a negative feedback, it can be used as an opportunity to build trust if you happen to handle it properly. There's no perfect casino, anyone knows that. What differentiate each of them is how the team would react and take action when something unexpected or something that doesn't go according to their plan.

[Mpamaegbu]

...
Is it:

• Fast withdrawals?
• A positive reputation on Bitcointalk?
• Responsive customer support?

Those three are my attraction to any new site. I've to read what others who've used a site say about them on those aspects. I don't like using a new product without a review, especially the critical reviews. Nah.

what is the biggest red flag that makes you immediately avoid a new casino?

The biggest one for me is when I get to read or find out that customers' complaints aren't paid attention to or resolved. No matter what positive publicity I've received of a site, issues not getting resolved dwarfs it.

You're trying to build a brand name, slow and steady growth is the way to go.

Apt! A lot of businesses (casinos) miss that part. They're often in a hurry to get into mainstream profit making without building their brand first and courting trust of their users.

[Popkon6]

When casino stop being new, becomes spoken, popular and gained reputation, that makes me start trusting that casino. Before that happens I prefer to stay aside and observe. There is no need for me to rush to start trusting casino or checking everything myself. I already have some casinos to gamble, I can wait. I dont want to be a tester who test everything with own money. I prefer to observe how casino handle with unexpected situations; handle accusations, problems with deposits withdrawals, unsatisfied customers, and only then make decision to try it.

Gamblers play more on trusted platforms, because gamblers are not afraid to deposit more on platforms that are trusted. Because if the team is honest and likes to make their website stronger, they serve gamblers for a long time, when I enter a new gambling site, I get more ideas about that platform.
If the platform seems honest to me, then of course I do not hesitate to deposit on that platform, and if the games are more updated, then of course I keep myself busy playing games there for a long time.

[Elainebue]

I look at the license, operator info, withdrawal limits and bonus terms. Takes a few minutes and can save a lot of trouble

[xenomorfo]

Having no KYC is definitely one of the many reasons that can attract gamblers to new online casinos. Being able to deposit and withdraw anytime they want without undergoing a verification process can help them feel convenient and keep their privacy as much as they want. There are also other things, of course, looking for the gambling license that they will check. Most of the time, they want to verify this to have an idea of regulatory framework behind the casino.

Another thing is the promotions and bonuses, this can help to encourage new possible users to spend more time exploring the online casino and possibly find a suitable game for them to enjoy. Sometimes, the terms for those bonuses is also important for them to consider whether the wagering requirements, max withdrawals, types of games, and other possible restrictions is worth their time.

To have an active live chat support can also help to build trust for an online casino. Issues concerning deposits, withdrawals, or other types of unnexpected issues csn happen, having a support to be able to respond and solved the issues quickly is important. Or even if the issue can't be solved instantly, having to receive a clear explanation from a support and to continue to receive updates regarding the concern is highly appreciated by all players.

And most especially is to build a positive reputation here in Bitcointalk. We all know that trust and reputation has to be earned over time. It's not something you can earn by simply creating an announcement thread and offer bonus for newly registered users. You can earn it depending on your actions and how you accomodate users. For example is how you respond to users if ever they have complaints, or if a user has a reasonable request, if they have a suggestion for the better of the casino, and how the team communicates openly to issues that can possibly happen. Because I think that even if there's a negative feedback, it can be used as an opportunity to build trust if you happen to handle it properly. There's no perfect casino, anyone knows that. What differentiate each of them is how the team would react and take action when something unexpected or something that doesn't go according to their plan.

I think the best thing you can do is be clear.

If you can't provide non-KYC then say it, if you have problems because the infamous state asks you for it above a threshold, say it, be transparent.

Like if you win under $1000 then we don't need it otherwise yes, clarity always wins.