This is a recent thread I stumbled upon when checking Betby issues in this forum.
https://bitcointalk.org/index.php?topic=5578228.0They have a very bad track record. Usually, books limit or restrict players when they suspect them of arbing/value betting, but these crooks outright stealing winnings as well as deposits without a second thought. This is why many hate them in this forum.
Thanks, this was a useful find. I went through the full thread and this complaint wasn't in the CryptoBetGrade database, so I've now added it.
Rollbit is already one of the lower-rated sportsbooks on CryptoBetGrade, but this case adds another relevant high-severity complaint to its record.
One distinction I would make, though: based on the material posted in the thread, I wouldn't classify this particular case as confirmed arbitrage/value-betting confiscation. The correspondence appears to point more towards an AML/source-of-funds issue, while the player says he was never given a proper opportunity to provide additional SoF evidence. The disputed amount was $3,386.52 and the account had reportedly already completed Level 3 KYC.
The thread also reinforces something I've been finding while researching BETBY: I don't think all BETBY sportsbooks should be treated equally simply because they use the same provider.
There are BETBY-powered operators where a risk/arbitrage flag results in limits, restrictions or specific bets being voided. In other cases I've documented, particularly at some smaller operators, bets were accepted and settled and only afterwards the player was accused of value betting, arbitrage or other T&C violations, with the operator returning only the original deposit and withholding the winnings.
That's why I'm now tracking provider signal and operator consequence separately. The more important question for me isn't simply “Does this sportsbook use BETBY?” but “What does the operator actually do when BETBY flags a player?”
This Rollbit case is exactly the type of case I want people to send me. If something is missing from the database, I'll research it and add it where the evidence supports it. Thanks for pointing it out.