I would like to know if the previous withdrawal you made was successful or is this the first time?
You can check on AB de Royse777 quote for the image. OP made a deposit for a total of around 4,000$ and has not withdrawn a single things is (0$).
OP, are you claiming for $3,000?
Seems yes.
Suggestion for OP. Maybe you can share more information?
[1] Deposit transactions you've made, each deposit, and totals
[2] What betting activity have you done? Casino, Slots, Sportbet?
[3] Collect every piece of information they are ignoring in your message from livechats, to emails.
[4] In case your bet is not Sportbets, I suggest you to created issue on CASINO Guru .
Usually, Casino will somehow process the withdrawal, and the pending withdrawal flags appear when our total withdrawals amount are more than the deposit. Total deposit being made is 4,000$ and OP trying to withdraw 3,000$ usually these still can getting through.
Just my two cents, OP bet history are made on Sportbet?