Regarding the payment mentioned in this thread: yes, it was received in the summer of 2024, and the corresponding payout was not made at the time. Let me explain what happened.
When the payment arrived, our service flagged the customer for a fraud review because they had sent a large number of payments within a short period from different PayPal accounts. Our operator reviewed these payments and identified what appeared to be multiple fake PayPal accounts.
One of those accounts used the name Serhiy Prytula, the founder of one of Ukraine’s largest charitable foundations, which raises funds to support the Ukrainian military in the war against Russia. We then checked the email address associated with the PayPal payment and found that it differed by just one letter from the foundation’s official PayPal address.
The payment came from:
serhiy.prytula.kiev@gmail.comThe foundation’s official account:
serhiy.prytula.kiyv@gmail.comThe foundation’s official website:
https://prytulafoundation.org/We put the payout on hold pending an explanation from the customer. We received no explanation.
At the same time, we immediately contacted the Serhiy Prytula Foundation and provided all the information we had so they could contact PayPal support and have the account blocked.
We also found considerable publicly available information alleging that the people involved were engaging in fraudulent activities, including collecting donations under different names while claiming to raise money to help others.
Here are links to posts about their activities that are still available:
https://x.com/mixez_twit/status/1664938632656961537https://x.com/vu_intl/status/1655653324194996247Further information can also be found by searching Google for their contact details.
A week ago, the customer reappeared and began demanding compensation. We refunded the full principal amount. They then pressured us into making four additional small payments, citing exchange rate differences, fees, interest for the period the funds had been held, and other reasons.
It became clear that the demands would never end.
Toward the end of this sequence of payments, we agreed to send additional funds only after all the negative reviews had been removed. This is why a message appeared on this forum stating that the issue had been resolved. We sent the additional money and then, under further pressure, made one more payment.
After that, new demands followed. We refused to make any further payments, and the negative reviews began appearing again.
That is what happened.