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Author Topic: Fake customer support groups for wallets  (Read 51 times)
ovcijisir (OP)
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September 10, 2026, 08:27:59 PM
Last edit: Today at 06:30:35 AM by ovcijisir
Merited by hugeblack (2), RGBTC (1)
 #1

During recent ColdCard incident I made a little research and found that there were many scam Telegram groups that misrepresent themselves as official customer support groups.
The victims are usually redirected to scam websites where they are asked for seed words or personal information.

After I found about those scam ColdCard TG groups, I decided to look around more and find if there are more similar groups that target other wallet users. To my surprise I found very large number of similar groups that target users of almost every wallet.

I plan to update this topic by adding more wallets and scam groups.

This is the list of scam groups that try to pose as official wallet groups.

Ledger wallet:
Official ledger website: https://www.ledger.com/
Official ledger Telegram group: NONE
Scam Telegram groups:
Code:
https://t.me/flexLedger
https://t.me/LedgerWallet_Robot
https://t.me/LedgerWalletOfficialHQ
https://t.me/Ledgeri
https://t.me/ledgerX
https://t.me/TheLedgerWallet
https://t.me/ledgerwalletsolutions
https://t.me/LedgerNanoX_Issues
@WalletLedgerBot

Coldcard wallet:
Official Coldcard website: https://coldcard.com/
Official Coldcard Telegram group: NONE
Scam Telegram groups:
Code:
https://t.me/coldcardREAL
https://t.me/coldcardMigration
https://t.me/ColdcardwalletTG
https://t.me/ColdCardDev

Trezor wallet:
Official Trezor website: https://coldcard.com/
Official Trezor Telegram group: NONE
Scam Telegram groups:
Code:
https://t.me/trezorm
https://t.me/trezor7
https://t.me/Trezor3
https://t.me/trezorwalletsupportcommunity
https://t.me/TrezorWalletDesk
https://t.me/trezorwalletsupportive
https://t.me/Trezorwallet_io
https://t.me/TrezorWalletDiscussion
https://t.me/trezorwalletsupportlive
https://t.me/trezorwallett
https://t.me/wallettrezor
@Trezorwalletbot
@TrezorWallet_SupportBot

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coupable
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September 10, 2026, 09:45:15 PM
Merited by ovcijisir (1)
 #2

Great initiative and the most important is to warn users that there doesn't exist a support group channel for any hardware wallet.

I made a quick search to find this bot in Russian named
Code:
@WalletLedgerBot
 I don't know what it is about but better to not try it. And this channel in an Asian language called
Code:
https://t.me/LedgerNanoX_Issues
Also another muted channel that can be added to the list called
Code:
https://t.me/wallettrezor

I am sure they will keep editing the usernames of those channels particularly after they will discover that they are exposed here. This why I encourage everybody to participate updating this thread whenever it is necessary. Thanks ovcijisir

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ovcijisir (OP)
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Today at 06:28:41 AM
 #3

Great initiative and the most important is to warn users that there doesn't exist a support group channel for any hardware wallet.

I made a quick search to find this bot in Russian named
Code:
@WalletLedgerBot
 I don't know what it is about but better to not try it. And this channel in an Asian language called
Code:
https://t.me/LedgerNanoX_Issues
Also another muted channel that can be added to the list called
Code:
https://t.me/wallettrezor

I am sure they will keep editing the usernames of those channels particularly after they will discover that they are exposed here. This why I encourage everybody to participate updating this thread whenever it is necessary. Thanks ovcijisir

Thank you Coupable for your initiative for finding new scam Telegram groups! I will add the groups you mentioned to the main list.

Hope that more users will also participate and mention here if they come across scams like these.

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hugeblack
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Today at 08:24:00 AM
 #4

Good initiative. Fighting these channels should be done by Telegram by placing a tag (unofficial channel) on all these services. It would be foolish to believe the technical team of a channel like LedgerWalletOfficialHQ, but some do.

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