After reading through this entire story, I still have two questions.
1. If verification was already a requirement for unfreezing the funds back in September, why didn't GhostSwap have a clear procedure in place for completing it by November?
2. Were any steps taken to resolve the issue between May and September 9? Why was verification only offered 3.5 months after the ETH was frozen?
The GS website had “No KYC” written in large letters. I don’t know why they posted that slogan, but it had a big impact on my decision to use their exchange services; if that slogan hadn’t been there, I would have tried to find another exchange.
I’ve wanted to avoid KYC for a long time, but as you can see, I wasn’t able to, and I’m sure that after going through KYC, I most likely won’t get my funds back.
I’m desperate