[Solved] Polymarket has been illegally withholding my money 10015$

[o555355]

Hello for all!
I need help!
Polymarket has been illegally withholding my money 10015$ for a full day now.

Yesterday, I made a deposit exclusively from a wallet whose transaction history is linked solely to Polymarket. There have never been any other transactions on the wallet-only Polymarket.

A day ago, I withdrew funds from my Polymarket account to USDT (Arbitrum), I then decided to deposit those same funds, but my deposit was blocked.

Txid(hash) - 0x88b5099421812fe4ddb251626e4613706f9d5a935c6208f6846119241ef35699

I’m simply being ignored in the support chat, I haven’t received a reply for about a day. There was just one response stating that the funds were under review, and nothing but silence since then.

Why the hell is there any kind of check going on at all, when my crypto wallet is associated exclusively with Polymarket?

Please help me!

https://i.ibb.co/tpcfmLCf/IMG-2691.jpg

[Upgrade00]

A day ago, I withdrew funds from my Polymarket account to USDT (Arbitrum), I then decided to deposit those same funds, but my deposit was blocked.

If I understand, you withdrew the amount from polynarket to your wallet and then immediately deposited the exact amount back to polymarket which is what is being withheld now pending review?

AFAIK, polymarket does not have representation on this forum. The thread they have was created by a community member.
It is 16 hours since you initiated the transaction on a weekend, so it may not be time yet to escalate to arbitration websites. You can try sending an email to support as an attempt to contact another support member.

Did you get any email notification of the deposit?

[Oshosondy]

You have to wait for the Polymarket review of your account, they will get back to you. The prediction market will not withhold your coins because you redeposited the coins that you withdrew on your account on their site back to your account on the site. There will be a reason your money is withheld.

Did you win high amount of money after you redeposited the money?

[Wind_FURY]

OP, like all of the other deposit/withdrawal/account issues concerning coins/money withheld by a crypto service, you should be patient and wait for the service to review the problem/issue with your account. Plus you should also know that Ethereum-based wallets are accounts-based models, not UTXO-based models to track ownership.

Give them a week, then send them another message. If by 30 days they still haven't resolved the issue, then start complaining publicly. But currently - Relax.

[Tetu100]

Give them a week, then send them another message. If by 30 days they still haven't resolved the issue, then start complaining publicly. But currently - Relax.

I was thinking if a month time should be too long for his funds to be withheld without no tangible reasons, or is he sure he wasn't flagged for any reason without his notice?  I believe there most be a reason for this because this seems so unusual if you ask me. They would have at least given him some reason for their action. But anyway there is still time for him, let him wait a bit.

[Woodie]

Please help me!

Under review is okay, wait for this process to be done then they will let you know what triggered the whole thing


And like Upgraded pointed out, these guys could be overwhelmed with the large volume of transactions coming in over the weekend, come Monday(today)  maybe you will get an answer from them.

Give them a week, then send them another message. If by 30 days they still haven't resolved the issue, then start complaining publicly. But currently - Relax.

Lol I would go crazy being told to wait for 30days when a transaction happened in seconds   the gambling industry can be unfair sometimes..

[o555355]

You have to wait for the Polymarket review of your account, they will get back to you. The prediction market will not withhold your coins because you redeposited the coins that you withdrew on your account on their site back to your account on the site. There will be a reason your money is withheld.

Did you win high amount of money after you redeposited the money?

I won at first, then lost, and decided to make a new deposit.

They are only telling me via chat that a compliance check is underway.

I don't understand what there is to check; the funds were previously received from Polymarket.

[stompix]

Oh, the decentralized prediction market strikes again by freezing funds!  
And you have to contact support on a "decentralized" platform... sweet irony!

Give them a week, then send them another message. If by 30 days they still haven't resolved the issue, then start complaining publicly.

Are you serious? Like serious serious dead serious on this?
Waiting 30 days with frozen money it's perfectly ok now?
I wonder what apocalyptic war you would have started back in the day if your bank had told you to wait 24h before withdrawing your own money now 30 days is ok.
Common!

[PostQuantumBTC]

Oh, the decentralized prediction market strikes again by freezing funds! 
And you have to contact support on a "decentralized" platform... sweet irony!

This is not the first time this is happening, it has been happening before but you will still see some people saying that the site is decentralized of which it is absolutely wrong. There are many false information online like this including Hyperliquid is also decentralized which is also not true. I knew it can not be true when I registered on the both sites and noticed that it is centralized. The platforms are lying and some people are fooled.

[lionheart78]

OP, like all of the other deposit/withdrawal/account issues concerning coins/money withheld by a crypto service, you should be patient and wait for the service to review the problem/issue with your account. Plus you should also know that Ethereum-based wallets are accounts-based models, not UTXO-based models to track ownership.

Well, @OP has no choice but to be patient since the money is already sent.  I just hope that the transaction will be credited on his account.

Give them a week, then send them another message. If by 30 days they still haven't resolved the issue, then start complaining publicly. But currently - Relax.

I believe a week is too much  for a transaction where it can be confirmed in an instant so waiting for 30 days is overkil IMO.  But I also agree that @OP should keep in contact with the platform to follow up his pending deposits until it is credited.

Oh, the decentralized prediction market strikes again by freezing funds!  
And you have to contact support on a "decentralized" platform... sweet irony!

This is not the first time this is happening, it has been happening before but you will still see some people saying that the site is decentralized of which it is absolutely wrong. There are many false information online like this including Hyperliquid is also decentralized which is also not true. I knew it can not be true when I registered on the both sites and noticed that it is centralized. The platforms are lying and some people are fooled.

A person who thinks that a system that can freeze funds on an account is too naive if he believe that this platform is decentralized.

[mv1986]

Oh, the decentralized prediction market strikes again by freezing funds!  
And you have to contact support on a "decentralized" platform... sweet irony!

Feel bad for the victim and you nailed it, it is pure irony, but I think quite a few people get the idea of a "decentralized" prediction market wrong. They have marketed it with this buzzword all the time because they knew it will resonate with crypto gamblers, but in reality they could freeze accounts from day 1.

Give them a week, then send them another message. If by 30 days they still haven't resolved the issue, then start complaining publicly.

Are you serious? Like serious serious dead serious on this?
Waiting 30 days with frozen money it's perfectly ok now?
I wonder what apocalyptic war you would have started back in the day if your bank had told you to wait 24h before withdrawing your own money now 30 days is ok.
Common!

Amen. But @stompix I am sure you have read this weird stance in many of the scam accusation threads. When casinos have been defended and victims were sweating shit into their pants because they lost life-changing money, they were still told in this forum "to show more patience". I always thought - or honestly hoped - that those who suggest to just be more patient, run into that problem (or something similar) one day themselves. Damn would I love to give this smart advice to them of just being more patient. "Calm down brother, give the casino some more time, you are so impatient, your tone makes everything worse (six weeks after the incident). Maybe when a bank doesn't pay out a mortgage for an already made contract to build a house or something, just be patient, why so angry? Just wait another month, you are so pushy! Why threaten with a lawyer? Poor bank/casino deserves more time!


Then comes the best of all responses: "we have our reasons why we froze the money, but we cannot disclose the reasons because if we do, this information could be used against us by others". I love that sentence!

Like, judge says: "you will go into prison, but I cannot tell you why, because the legal system has to preserve their secrets or otherwise it could be exploited by others".

[o555355]

Polymarket now answer me in live chat after 15 hours ignoring…

We apologize, but all deposits are subject to compliance checks. Your transaction has been flagged as suspicious, and we are investigating it in conjunction with our compliance partners.
We cannot make a determination regarding the situation until their investigation is complete.
We need to wait for a response from our compliance partner. We appreciate your patience and understanding.

Money still frozen, what happens? It’s very bad situation  

When I click on the deposit error, I am redirected to the following link:
https://intercom.help/funxyz/en/articles/10732578-contact-us

[Woodie]

A day ago, I withdrew funds from my Polymarket account to USDT (Arbitrum), I then decided to deposit those same funds, but my deposit was blocked.

But if you put your self in polymarkets shoes, clearly your alarm bells will be ringing because at face value this looks like a money laundering attempt.. how would they know that you are using the same funds without looking at the Blockchain, worse off if these guys don't even dig deep to investigate the transaction, the compliance check was triggered by the very money you sent back. If it were smaller chunks this wouldn't have raised an eyebrow.

Otherwise still sympathize with you, GL.

Polymarket now answer me in live chat after 15 hours ignoring…

This is good news hope they clear your transaction as soon as possible, and make funds ready for you  

[stompix]

Amen. But @stompix I am sure you have read this weird stance in many of the scam accusation threads. When casinos have been defended and victims were sweating shit into their pants because they lost life-changing money, they were still told in this forum "to show more patience". I always thought - or honestly hoped - that those who suggest to just be more patient, run into that problem (or something similar) one day themselves.

There was a casino that pulled a scam a few months ago, plumpfun If I remember correctly, people weren't able to get their money out, nobody was asnwering question, theier account deleted all the info in the OP of their topic yet you still had your union barakin come and tell that you need to wait because he is sure someone will respond. I think that some users are genuinely scared of criticizing a casino out of fear of not being able to participate in an eventual sig campaign otherwise, I would not understand the ass licking happening in some topics.

This and the ToS thing, I said it numerous times if a casino writes in their ToS that they need to rape your wife before a payout, it means you're going to send her to Curaçao to do the deed cause....it's in the ToS? Lols!

When I click on the deposit error, I am redirected to the following link:
https://intercom.help/funxyz/en/articles/10732578-contact-us

What wallet did you use to deposit coins on Poly? Your own or a custodial one?

[o555355]

Amen. But @stompix I am sure you have read this weird stance in many of the scam accusation threads. When casinos have been defended and victims were sweating shit into their pants because they lost life-changing money, they were still told in this forum "to show more patience". I always thought - or honestly hoped - that those who suggest to just be more patient, run into that problem (or something similar) one day themselves.

There was a casino that pulled a scam a few months ago, plumpfun If I remember correctly, people weren't able to get their money out, nobody was asnwering question, theier account deleted all the info in the OP of their topic yet you still had your union barakin come and tell that you need to wait because he is sure someone will respond. I think that some users are genuinely scared of criticizing a casino out of fear of not being able to participate in an eventual sig campaign otherwise, I would not understand the ass licking happening in some topics.

This and the ToS thing, I said it numerous times if a casino writes in their ToS that they need to rape your wife before a payout, it means you're going to send her to Curaçao to do the deed cause....it's in the ToS? Lols!

When I click on the deposit error, I am redirected to the following link:
https://intercom.help/funxyz/en/articles/10732578-contact-us

What wallet did you use to deposit coins on Poly? Your own or a custodial one?

safepal

[_act_]

I won at first, then lost, and decided to make a new deposit.

They are only telling me via chat that a compliance check is underway.

I don't understand what there is to check; the funds were previously received from Polymarket.

According to what you posted that they told you, Polymarket is thinking that you are accessing their site from a region or a country that they restricted.

Hope you are not accessing the site from a restricted areas?

If you are not accessible the site from a restricted area, I hope your money will be given you back as soon as possible.

[mabji1]

You have to wait for the Polymarket review of your account, they will get back to you. The prediction market will not withhold your coins because you redeposited the coins that you withdrew on your account on their site back to your account on the site. There will be a reason your money is withheld.

Did you win high amount of money after you redeposited the money?

I won at first, then lost, and decided to make a new deposit.

They are only telling me via chat that a compliance check is underway.

I don't understand what there is to check; the funds were previously received from Polymarket.

Which wallet do you use, and where did the coins come from? Were they all from Polymarket, or was there another source like miixxer?

[noorman0]

-snip-
Why the hell is there any kind of check going on at all, when my crypto wallet is associated exclusively with Polymarket?

They might be linking it to the source of your previous deposits.

When I click on the deposit error, I am redirected to the following link:

Fun is a payment infrastructure company; if you visit their website, it appears the two have formed a partnership. This explains where your money is actually being held  and who is conducting audit.

[Agbe]

I need help!

I don't know if there is any Polymarket staff or representative is here to do that. I have read your other comments on their reply too and what I will advise is t wait for their investigation. And I don't why you withdrew from them and deposit it back again. That is a suspicious move. If you wanted to continue predicting, you would have kept some amount to continue and not to withdraw everything and deposit it back. It looked like an attempt to launder money.

Right now you are accusing them them they illegally withholding your funds but as for me they are legally withholding your funds because it's a clear suspicious transaction that was going on. Therefore you have to wait for any decision they take.

[o555355]

You have to wait for the Polymarket review of your account, they will get back to you. The prediction market will not withhold your coins because you redeposited the coins that you withdrew on your account on their site back to your account on the site. There will be a reason your money is withheld.

Did you win high amount of money after you redeposited the money?

I won at first, then lost, and decided to make a new deposit.

They are only telling me via chat that a compliance check is underway.

I don't understand what there is to check; the funds were previously received from Polymarket.

Which wallet do you use, and where did the coins come from? Were they all from Polymarket, or was there another source like miixxer?

I said in first message. Only Polymarket money.