Spin.io forfeited my winnings - 700 USD

[alertv]

https://www.talkimg.com/image/UlocW2
https://www.talkimg.com/image/Ulo82f
https://www.talkimg.com/image/UloKRZ


Hello everyone,

I would like to bring my case with Spin.io to the Bitcointalk community.

Spin.io closed my account and confiscated approximately $700, accusing me of "Following a review of your betting activity, our sportsbook provider identified activity involving pricing discrepancies, which is not permitted under our Terms and Conditions. Therefore, we may restrict, suspend, or terminate the account.

The main problem is that Spin.io has not provided me with a single specific bet that they consider to pricing discrepancies.

My winnings come mostly of proffesional cycling. The prices were the same in all bookies. I only can think in a bet where the favourite of the race didn´t compite finally but eventually my bet was lost and they settled the bet as lost, not void before the race. I can´t know 100% sure that if the favourite will take part in the race or not, but I can´t don anything with that. On the other hand I made bets at high odds of 20 30 40 on other races and I was lucky to have some winners. No void bets, no unsettled bets, wins or losses until I make a withdrawal.

I am simply asking for some basic evidence supporting the accusation used to confiscate my money.

Spin.io, could you please clarify:

1. Which specific bets were considered bad princing?
2. What evidence do you have that I commited a fraud. I made 50 100 bets without any problem. The problem began at the time I want to withdraw my benefit.
3. Why was my entire remaining balance confiscated?

At the moment I have only received an e-mail that I attach saying I am betting under bad pricing against the edge of the bookie. I mostly bet in the market winner of a race, that has eventually more margin and edge for the house than a football match, tennis match etc.

If Spin.io can substantiate the accusation, I am willing to consider their position.

If they cannot, I believe the ~$700 should be returned to me.

I would also appreciate the opinion of Bitcointalk members who have dealt with similar sportsbook cases.

Spin.io representative, you are welcome to respond here and explain the basis for the confiscation.

Amount disputed: +-700 USD



P.D: Sorry for my bad english but I see on the forum another user with a simmilar problem and I used his wording to make my complaint also. Thanks

Scammer's Profile Link:
https://bitcointalk.org/index.php?action=profile;u=3753055

[holydarkness]

1. I dare say that bad pricing was refering to act on odd-manipulation, either early-odds or very-late-betting. The former does not exactly violate a strategy but does --I take their words at face value-- prohibited in ToS, if said so. The latter is a clear abuse of betting strategy as it utilize an outcome that's already very most likely known.

2. Case when someone got restricted following withdrawal of big win and not before, is not an uncommon practice amongst casinos and bookmakers. They can't monitor every players' activities, thus they only act when a big win and/or withdrawal request triggered their flagging system.

3. Pretty much sure the ToS cover this. Have you not read the ToS of which you agreed?

[alertv]

1. I dare say that bad pricing was refering to act on odd-manipulation, either early-odds or very-late-betting. The former does not exactly violate a strategy but does --I take their words at face value-- prohibited in ToS, if said so. The latter is a clear abuse of betting strategy as it utilize an outcome that's already very most likely known.

2. Case when someone got restricted following withdrawal of big win and not before, is not an uncommon practice amongst casinos and bookmakers. They can't monitor every players' activities, thus they only act when a big win and/or withdrawal request triggered their flagging system.

3. Pretty much sure the ToS cover this. Have you not read the ToS of which you agreed?

I am not abusing anything, nor am I taking advantage of any manipulation. I am simply placing my bets based on the odds available to me 12 hours before the race.

I placed the bets twelve hours before the event, an event of 180 riders and I  am betting on the winner market. In my view, if someone places a bet when the outcome is already known or the event has effectively been decided, then I would consider that fraud or manipulation.

But placing a bet the night before an event, when the outcome is still unknown, is completely different. I am not exploiting a known outcome or manipulating anything

[mabji1]

If they continue to stonewall you, your best leverage remains keeping the public thread updated with their lack of transparency, which harms their reputation among high-volume users.

[alertv]

If they continue to stonewall you, your best leverage remains keeping the public thread updated with their lack of transparency, which harms their reputation among high-volume users.

I simply don’t understand what rule I’m violating by betting on the outright winner market of a mass-participation cycling event with 150 or more riders. This is a market with an enormous edge for the bookmaker, much higher than in a tennis or football match. The margin is over 15%.

I place my bets 12 hours before the event. The only explanation I have is that an internal control system has flagged me for somehow threatening the bookmaker’s edge. This is absurd.

I am still demanding an explanation from Spin.io.

[holydarkness]

If they continue to stonewall you, your best leverage remains keeping the public thread updated with their lack of transparency, which harms their reputation among high-volume users.

I simply don’t understand what rule I’m violating by betting on the outright winner market of a mass-participation cycling event with 150 or more riders. This is a market with an enormous edge for the bookmaker, much higher than in a tennis or football match. The margin is over 15%.

I place my bets 12 hours before the event. The only explanation I have is that an internal control system has flagged me for somehow threatening the bookmaker’s edge. This is absurd.

I am still demanding an explanation from Spin.io.

Do you mind if I get this case tried and mediated? If you're ok with that, I will need your consent that my verdict will be binding, that evidences they use as rebuttal are very likely set for my eyes only due to proprietary matter and security concern, and thus, you can't see.

[alertv]

If they continue to stonewall you, your best leverage remains keeping the public thread updated with their lack of transparency, which harms their reputation among high-volume users.

I simply don’t understand what rule I’m violating by betting on the outright winner market of a mass-participation cycling event with 150 or more riders. This is a market with an enormous edge for the bookmaker, much higher than in a tennis or football match. The margin is over 15%.

I place my bets 12 hours before the event. The only explanation I have is that an internal control system has flagged me for somehow threatening the bookmaker’s edge. This is absurd.

I am still demanding an explanation from Spin.io.

Do you mind if I get this case tried and mediated? If you're ok with that, I will need your consent that my verdict will be binding, that evidences they use as rebuttal are very likely set for my eyes only due to proprietary matter and security concern, and thus, you can't see.

I give my consent.

[holydarkness]

Do you mind if I get this case tried and mediated? If you're ok with that, I will need your consent that my verdict will be binding, that evidences they use as rebuttal are very likely set for my eyes only due to proprietary matter and security concern, and thus, you can't see.

I give my consent.

Can you remind me again if you ever give me your username and/or email address or other details to identify your account, so I can bring to my contact? If you haven't please do send me a PM with that info.

[alertv]

Do you mind if I get this case tried and mediated? If you're ok with that, I will need your consent that my verdict will be binding, that evidences they use as rebuttal are very likely set for my eyes only due to proprietary matter and security concern, and thus, you can't see.

I give my consent.

Can you remind me again if you ever give me your username and/or email address or other details to identify your account, so I can bring to my contact? If you haven't please do send me a PM with that info.

PM sent

[holydarkness]

PM sent

Username received, I am currently sitting and talking about one case that preceeded your PM, and my contact is currently AFK. I have bring your username to their attention and let's see if I can sit with them and sort this out.

[bitbollo]

@OP
ALSI-202508063-FI2
https://www.onlinecasinogroups.com/fungame-llc/ here you can find details about their license and their other "brand" launched.
Probably in a few weeks you will see another of these scams. As mentioned I would avoid like the plague any of these services they are advertising.
We can continue to talk everymonth/week about a new scam casino.

https://bitcointalk.org/index.php?topic=5594724.msg67171810#msg67171810 - Just to mention the lasts, now there is also Scoras.io
Guess what? It's always the same "short" promotional campaign with the same "campaign manager"
https://bitcointalk.org/index.php?topic=5592963.0 = Spin.io
https://bitcointalk.org/index.php?topic=5590713.0 = Scoras.io
https://bitcointalk.org/index.php?topic=5592050.0 = frogbet.com
etc etc..
CAVE CANEM (so they can also learn a little of culture)

[holydarkness]

OP, may I know your betting strategy and preferences and if you encounter any issue while playing with spin? You said that you're limited, is there anything else that you might want to let us know, from your side? Or was everything played smoothly until before you withdraw your winnings?

[alertv]

OP, may I know your betting strategy and preferences and if you encounter any issue while playing with spin? You said that you're limited, is there anything else that you might want to let us know, from your side? Or was everything played smoothly until before you withdraw your winnings?

Everything went smoothly, and I didn’t encounter any problems until I tried to make a withdrawal. I understood that my account was limited because I had a good winning streak in cycling, and I know that can happen.

I bet on cycling and table tennis. In cycling, I usually bet on a few potential winners in each race, covering 5 or 6 riders out of a peloton of 150 to 180 cyclists.

I also bet on table tennis before the match starts. It’s a sport I enjoy because it’s fast-paced and fun. I like watching the players compete, and there are plenty of matches to bet on.

[alertv]

OP, may I know your betting strategy and preferences and if you encounter any issue while playing with spin? You said that you're limited, is there anything else that you might want to let us know, from your side? Or was everything played smoothly until before you withdraw your winnings?

any news about my case holydarkness?

[holydarkness]

OP, may I know your betting strategy and preferences and if you encounter any issue while playing with spin? You said that you're limited, is there anything else that you might want to let us know, from your side? Or was everything played smoothly until before you withdraw your winnings?

any news about my case holydarkness?

Yeah, sorry, I logged off not long after I had a talk with my contact and then can't log back in due to family matters. Anyway... if I may ask further about account being limited, had you in prior also limited, although not severely, before the limitation become far more aggresive?

[alertv]

OP, may I know your betting strategy and preferences and if you encounter any issue while playing with spin? You said that you're limited, is there anything else that you might want to let us know, from your side? Or was everything played smoothly until before you withdraw your winnings?

any news about my case holydarkness?

Yeah, sorry, I logged off not long after I had a talk with my contact and then can't log back in due to family matters. Anyway... if I may ask further about account being limited, had you in prior also limited, although not severely, before the limitation become far more aggresive?

No, I bet without being limited until the end I remember.

[holydarkness]

Yeah, sorry, I logged off not long after I had a talk with my contact and then can't log back in due to family matters. Anyway... if I may ask further about account being limited, had you in prior also limited, although not severely, before the limitation become far more aggresive?

No, I bet without being limited until the end I remember.

I am trying to piece the puzzles here from the narrative they give and what you give. Do you still have access of your account and if you do, can you share screenshot of your betting history here?

[alertv]

Yeah, sorry, I logged off not long after I had a talk with my contact and then can't log back in due to family matters. Anyway... if I may ask further about account being limited, had you in prior also limited, although not severely, before the limitation become far more aggresive?

No, I bet without being limited until the end I remember.

I am trying to piece the puzzles here from the narrative they give and what you give. Do you still have access of your account and if you do, can you share screenshot of your betting history here?

As I have the sports section disabled, I can attach the transactions I had. I hope it works for you.

Thanks

https://www.talkimg.com/image/a2GDa5
https://www.talkimg.com/image/a2Geqc
https://www.talkimg.com/image/a2GWc2
https://www.talkimg.com/image/a2GOtz
https://www.talkimg.com/image/a2G0MP
https://www.talkimg.com/image/a2Glyq

[holydarkness]

I am trying to piece the puzzles here from the narrative they give and what you give. Do you still have access of your account and if you do, can you share screenshot of your betting history here?

As I have the sports section disabled, I can attach the transactions I had. I hope it works for you.

Thanks

https://www.talkimg.com/image/a2GDa5
https://www.talkimg.com/image/a2Geqc
https://www.talkimg.com/image/a2GWc2
https://www.talkimg.com/image/a2GOtz
https://www.talkimg.com/image/a2G0MP
https://www.talkimg.com/image/a2Glyq

I am actually trying to see your betting history here, the betslips, if that's possible for you to produce, because I need to crosscheck your side with what they're showing me.

[alertv]

I am trying to piece the puzzles here from the narrative they give and what you give. Do you still have access of your account and if you do, can you share screenshot of your betting history here?

As I have the sports section disabled, I can attach the transactions I had. I hope it works for you.

Thanks

https://www.talkimg.com/image/a2GDa5
https://www.talkimg.com/image/a2Geqc
https://www.talkimg.com/image/a2GWc2
https://www.talkimg.com/image/a2GOtz
https://www.talkimg.com/image/a2G0MP
https://www.talkimg.com/image/a2Glyq

I am actually trying to see your betting history here, the betslips, if that's possible for you to produce, because I need to crosscheck your side with what they're showing me.

If spin.io give access to me to my sports tab I will show you....

but I can´t, they blocked the access to sports