When I checked "Deposit" page I noticed that there is no information about minimum deposit. This is valuable information that prevents users to send deposits that are too small to be credited on their account. I suggest OP to check this out and add this info. I am sure that this information is available elswhere but in my opinion "Deposit" page is the best place to show it.
The minimum deposit for most cryptocurrencies is $10, we noticed your feedback and want to be more transparent about this, so we added the minimum deposit amounts for all deposit methods.
I checked out the website and I must say I love unique early 2000's design, which brings out childhood memories. I guess most people will either love or hate it, but for me personally it is very nice.
BTW. I wanted to check how big is minimum withdrawal limit, but when I go to withdrawal menu I get just blank webpage, so you might want to check it out.
The minimum withdrawal limit is listed for every cryptocurrency. If your withdrawal menu is blank, you likely selected the EUR balance before navigating to the withdrawal section which will soon be removed.
One more thing I saw is lack of odds in EU decimal format, and I only see US odds format, without option to change it.
You can change the odds format in the odds settings below your betslip, only after you select an outcome.
But there's still a problem even if you do that. The odds format switches back to American once you reload the page.
We appreciate the feedback and understand that some of you may want to use different formats. We agree that this would be a great quality-of-life update, and we are currently working on making your selected format a permanent setting.
I made a €222 deposit and received a €222 sportsbook bonus. I then tried to place a €400 bet on a major Premier League market, but every attempt was automatically rejected.
Unfortunately, support was not able to provide any useful explanation or assistance. Since the €400 bet would not go through, I ended up placing four €100 bets on the same match instead.
I’m not sure what exactly is causing these restrictions, especially on such a liquid market, but so far my first impression of JetLA is quite negative. I hope someone from the team can clarify what is happening?.
We are sorry for the inconvenience. The reason you couldn't bet €400 is that we have placed a bet limit on the bonus, which you can see in the bonus Terms & Conditions: 'Eligible bets: Odds of 1.50 or higher; max amount for wagering = $100 (or equivalent).' This limit is set to prevent bonus abuse. We have now removed the max bet limitation on the bonus. You can bet as much as you want, but the wager amount counted will be limited to $100. Our Chat Support couldn't explain this to you properly because you didn't have an account when you contacted them.
Just registered on this casino. I got my 10 free spins converted it into 4€+ , I also saw a promotion going on their platform. Depositing $30 usdt they will send 100 free spins with no wager.
If anyone completed this I would like to know if this actually applies. If they imposed wagering requirements on deposit , a highe one would be difficult to complete.
All deposits have a 1x wagering requirement before withdrawal. The Free Spins bonus itself has a 0x wagering requirement, so if you deposit $30, you will only have to wager $30 before withdrawing. For more information, you can always check the Promotions page, the Bonus T&C, or ask support.
Just registered on this casino. I got my 10 free spins converted it into 4€+ , I also saw a promotion going on their platform. Depositing $30 usdt they will send 100 free spins with no wager.
If anyone completed this I would like to know if this actually applies. If they imposed wagering requirements on deposit , a highe one would be difficult to complete.
Here, it is understood from your screenshot that there is no wagering requirement to be met for the bonus they give. However, the minimum wagering requirement for withdrawal after depositing must be met to withdraw your deposit amount. And here, I could not find how many x wagering is required after depositing from their platform, but when I messaged the customer support, I could not talk to any human support there either. Ai Bot is replying to the message, when I try to talk to an agent, it automatically closes the chat. OP can clear this matter for you.
I would like to suggest to op that there are some issues in their live support system that they should fix. Bot is closing the chat without automatically transferring the chat to a human agent. There is no direct human support available so it will be very difficult to resolve any issue here and Ai chat bot is not able to answer all the questions correctly.
The bot is not closing the chat; it creates a ticket, and a relevant person will reply to you as soon as possible if you follow the steps correctly. There is direct customer support. However, we have a limited amount of active chats per agent. The AI assists by creating tickets that our team can answer as quickly as possible.
