~snip~ Support first said recovery may be possible if the funds landed on an address they control and asked me to provide the TXID. After 3 days of escalation they refused, claiming the funds “had been returned to a user deposit address at a different platform and were spent” and that they use a payment provider so they do not control the wallets. ~
You should have raised questions against the exchanges instead of Rollbit. Your withdrawal transaction had 15 inputs. So, why did they return the funds to one of those addresses instead of asking you first? The support team of Rollbit has said the truth here. Most of the casinos process the withdrawal of BTC, LTC, DOGE, XRP, etc (other crypto with native network) from other users deposited funds. Rollbit would have returned the funds if the withdrawal process and refund had happened through their hot wallet address.
We had seen a similar type of complaints here one year ago, where two different casinos were involved in the issue:
[Solved] [STAKE.COM] [BITPANDA.COM] 40 LTC Scam - Who's responsible ?Message from exchange:
BTC Markets Bitcoin Exchange | Buy & Sell BTC With AUD
Your LTC deposit is being returned
Thank you for submitting your recent deposit of 24.8558 LTC on 10 Oct 2026 3:13pm.
We’re sorry, but we were unable to process this transfer. This may occur for a range of reasons related to our Travel Rule obligations and/or our obligations under AML/CTF laws.
Where possible, the funds will be returned to the original sending wallet within 10 business days, in accordance with our Terms of Service. Please note that we are unable to return transfers below $10.00. We may also charge a refund fee to cover the manual processing involved and any associated transaction costs, with the applicable fee set out on our Fees page.
It's because of a new Law probably from Scott Bessent's sanctions to prevent funding in crypto by IRGC, both sender and receiver need to provide verification/identity, Rollbit is not using verifiable wallets therefore by law they have to send it back to the exact wallet that tried to send it to them.
Regardless rollbit are being cunts, and I could dox every single one of their staff members I have their addresses and even some passport numbers, including 20mb of business documents including their gambling license (don't ask how I got this) but I will let God give them the karma they deserve I will quit their site, their cofounder is on the run from the UK authorities for tax evasion by the way and the other cofounder is hiding behind multiple shell accounts but I know his identity. Regardless I'll let God deal with them.