grndnpnd (OP)
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April 07, 2014, 12:21:02 AM Last edit: April 07, 2014, 01:01:38 AM by grndnpnd |
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Don't use Dedicated pools they are stealing your money. The also have no interest in giving anything that would remotely look like customer service. Binaryclock to you personally i would like to say if you cant handle your job go back to doing something else. I work in customer service and sales and if one of my employees treated my customer the way you just did his/her ass would hit the curb moments later. I don't know who runs this train wreck of a pool but they should get a handle on it. I know i am not alone in this others have had experiences with this so called "support team" and specifically with Binaryclock. I have kissed my coins goodbye at this point and other should as well. I understand they are having issues with the coin and that is out of their control but the way it was handled was juvenile and unprofessional if you decide to continue to mine here i wish you luck. Here is a sample of how our convo in the SUPPORT CHANNEL went. "" Welcome to DedicatedPool! Let us know if you need any help.] [16:53] == Grnd [18144b53@gateway/web/freenode/ip.xx.x0.75.xx] has joined ##dedicatedpool [16:53] <HiDan> Oh [16:53] <triplef> lol [16:53] <Grnd> hello [16:53] <@binaryclock> ? [16:53] <HiDan> lmoa [16:53] <triplef> hessss baaaaaaaaaaaaaack [16:53] <HiDan> wait [16:53] <Grnd> i need some assistance [16:53] <HiDan> let me get a beer [16:53] == ry60003333 [~ry6000333@cpe-184-56-244-94.neo.res.rr.com] has quit [Ping timeout: 246 seconds] [16:53] <HiDan> please [16:53] <triplef> me too [16:53] <Grnd> CWC wont let me withdrawl [16:53] <triplef> waht you want dan ? coorslit ? bud light ? [16:53] <@binaryclock> cwc is gone [16:53] <HiDan> ok back with beer [16:54] <@binaryclock> yell at the developers [16:54] <Grnd> What do you mean its gone [16:54] <fivemil> cwc is online i have the wallet dude [16:54] <@binaryclock> let me get a beer too [16:54] <fivemil> and its not cwc [16:54] <fivemil> its WATER [16:54] <fivemil> tryin to rob people or what? blackpool? [16:54] <@binaryclock> CWC is offline until the developers fix the daemon [16:54] <Grnd> binary are you a support team member [16:54] <@binaryclock> no [16:54] <@binaryclock> I have told them countless times to fix it [16:54] <fivemil> I have the daemon running [16:54] <triplef> lol [16:54] <Grnd> o is there a support team member here [16:54] <@binaryclock> This is going to take me 3 hours to fix now [16:55] <@binaryclock> . #cleanwatercoin [16:55] <fivemil> fix what? [16:55] <@kassado> damnit crypowest [16:55] <@kassado> cryptowest [16:55] <Grnd> are you support for this pool binary [16:55] <@binaryclock> To fix the daemon with CWC, it'a mess [16:55] <triplef> my fuc.. seedbox died;) and there goes my games of thrones [16:55] <@kassado> you can say that again binaryclock haha [16:55] == fivemil [~chatzilla@cpe-24-92-57-238.nycap.res.rr.com] has left ##dedicatedpool [] [16:55] <Grnd> just wondering where i can get some support with less attitude [16:55] <@binaryclock> enough is enough [16:55] <@binaryclock> grnd i'm not aiming this at you [16:55] <@binaryclock> grnd sorry i'm really erally mad with this coin [16:56] == binaryclock [~ryan@unaffiliated/binaryclock] [16:56] == realname : bin [16:56] == channels : @##dedicatedpool [16:56] == server : dickson.freenode.net [US] [16:56] == account : binaryclock [16:56] == End of WHOIS [16:56] <Grnd> understood man but you seem to be taking it out on us [16:56] <Grnd> i didnt know the dameon was down [16:56] <@binaryclock> Sorry let me collect my cool [16:56] <Grnd> i appologize for not knowing i guess [16:56] <triplef> me thinks binaryclock is going to explode [16:56] <@binaryclock> What a mess. Now I'm going to have 40 people complaining they didn't get their coins [16:56] <@binaryclock> and I have to transfer each one manually now [16:56] <HiDan> Its hard to work when you're sick [16:57] <Grnd> its all good keep the coins im over it ill just use a pool where people arnt so angry i guess lesson learned [16:57] <Grnd> later all [16:57] == rollingfast [43a768a6@gateway/web/freenode/ip.67.167.104.166] has quit [Ping timeout: 245 seconds] [16:57] <@binaryclock> bye [16:57] <@kassado> wtf [16:57] <Grnd> great customer service BTW [16:57] <@binaryclock> np [16:57] <@kassado> why are people on your ass today binaryclock
[16:58] == Grnd was kicked from ##dedicatedpool by binaryclock [bye]"" I know others have had issues please post them so others don't make a mistake of mining there either. ** edited to remove my IP lol **So i attempted to rejoin the IRC channel to see if i could hash this out with them but now i am officially banned from "support" not they really offered any.
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RENDERING
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April 07, 2014, 12:30:13 AM |
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This guy has been a whack job since day 1. He goes around the forums talking trash on all other pools trying to be a bigger man or something to. I lost all respect for him many many months ago.
Thanks for the post!
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grndnpnd (OP)
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April 07, 2014, 12:31:42 AM |
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This guy has been a whack job since day 1. He goes around the forums talking trash on all other pools trying to be a bigger man or something to. I lost all respect for him many many months ago.
Thanks for the post!
please post some examples for people that dont know we need to keep people away from this pool
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lajz99
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April 07, 2014, 12:39:57 AM |
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Thanks for the heads up.
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milly6
Legendary
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Activity: 1632
Merit: 1010
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April 07, 2014, 12:52:33 AM |
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I am trying to get my coins out of this pool.. and I have experienced terrible customer service. I was booted from the IRC twice for asking what was up. This is the personal irc chat where I am told that my coins are locked until the daemon is fixed allowing transfer of 15k or more at one time. fivemil So its not paying out anything now? Id like to sell these to pay my rental costs fivemil my account is 5mil fivemil 268,119.462412 total binaryclock i can't transfer that to you binaryclock they need to fix the daemon binaryclock lets keep badgering them in the channel binaryclock sigh binaryclock now the coins per block went way up, so everyone is over 15k binaryclock what a mess binaryclock all pools will be down now i'm sure of it fivemil so transfer it 15k at a time please
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milly6
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April 07, 2014, 12:53:32 AM |
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isnt there an easy way to set all payouts at 15k and then just have it keep sending that amount? This doesnt seem like it should be the end of the world.
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grndnpnd (OP)
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April 07, 2014, 12:54:42 AM |
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I am trying to get my coins out of this pool.. and I have experienced terrible customer service. I was booted from the IRC twice for asking what was up. This is the personal irc chat where I am told that my coins are locked until the daemon is fixed allowing transfer of 15k or more at one time. fivemil So its not paying out anything now? Id like to sell these to pay my rental costs fivemil my account is 5mil fivemil 268,119.462412 total binaryclock i can't transfer that to you binaryclock they need to fix the daemon binaryclock lets keep badgering them in the channel binaryclock sigh binaryclock now the coins per block went way up, so everyone is over 15k binaryclock what a mess binaryclock all pools will be down now i'm sure of it fivemil so transfer it 15k at a time please
Thanks for sharing man sorry you where part of this as well. Even if they decide to release the coins it doesn't excuse the lack of service they provide its disgusting.
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milly6
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April 07, 2014, 12:55:08 AM |
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This is at the very least TERRIBLE customer service. If I were them, I would be making manual 15k payouts. Instead, i get dickhead responses. -->| YOU (fivemil) have joined ##dedicatedpool =-= Topic for ##dedicatedpool is “Welcome to DedicatedPool! Let us know if you need any help.” =-= Topic for ##dedicatedpool was set by kassado!~kassado@50.97.40.218-static.reverse.softlayer.com on Sunday, March 30, 2014 6:02:20 AM === [freenode-info] channel flooding and no channel staff around to help? Please check with freenode support: http://freenode.net/faq.shtml#gettinghelp |<-- _p2 has left freenode (Ping timeout: 252 seconds) fivemil hey fivemil i need assistance fivemil For some reason, something failed to load. Your shares and hashrate are safe - don't worry! fivemil To get this solved quickly, let the admin know either by chat in IRC or emailing by the support link on the left (chat is BEST)! fivemil Payouts disabled, you will not receive any coins to your offline wallet for the time being fivemil Id like to get my coins please srgaudio1 ^ fivemil So whats the deal? Im switching to another pool right now fivemil I guess no one is here from the site? -->| smolenskij (~smolenski@91.212.45.58) has joined ##dedicatedpool triplef lol slow down triplef msg binaryclock binaryclock which coin? binaryclock ohh and please switch to another pool binaryclock but let me know which coin first =-= YOU (fivemil) have been booted from ##dedicatedpool by binaryclock (times up) -->| YOU (fivemil) have joined ##dedicatedpool =-= Topic for ##dedicatedpool is “Welcome to DedicatedPool! Let us know if you need any help.” =-= Topic for ##dedicatedpool was set by kassado!~kassado@50.97.40.218-static.reverse.softlayer.com on Sunday, March 30, 2014 6:02:20 AM fivemil why did you boot me? fivemil I just want my coins thats all... im talking about clearwater coin binaryclock cleanwatercoin is offline binaryclock go yella t the developers if you want your coins =-= YOU (fivemil) have been booted from ##dedicatedpool by binaryclock (fivemil)
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Sorrowfox
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April 07, 2014, 01:21:23 AM |
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I'm a long ass time lurker in Dedicateds IRC channel, and for fucks sake... Don't scream scam for a bug from a coin that has nothing to do with the pool that's mining it.
Binary works his ass off for us and even other pools/Devs it's fucked up to call Dedicatedpool a scam.
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grndnpnd (OP)
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April 07, 2014, 01:27:58 AM |
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I'm a long ass time lurker in Dedicateds IRC channel, and for fucks sake... Don't scream scam for a bug from a coin that has nothing to do with the pool that's mining it.
Binary works his ass off for us and even other pools/Devs it's fucked up to call Dedicatedpool a scam.
Coin issue aside (which i addressed in my OP if you missed it) i never got asked for my account never got asked if they could help. I am also banned from the room so i can not get help My coins are gone. So i guess the biggest scam is having an IRC channel for support when you don't offer any there. change the channel to Ridicule then Ban and it would reflect the level of service given currently. I really dont care if he works his ass off maybe they should hire a customer service rep because he shouldn't be one. Please point out where he did his job in any of the chats that where posted here im confused how i could be in the wrong on this situation. Please if this is not being scammed at this point explain what is. I appreciate your input on the matter but i respectfully disagree with your logic.
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milly6
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Merit: 1010
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April 07, 2014, 01:41:15 AM |
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I'm a long ass time lurker in Dedicateds IRC channel, and for fucks sake... Don't scream scam for a bug from a coin that has nothing to do with the pool that's mining it.
Binary works his ass off for us and even other pools/Devs it's fucked up to call Dedicatedpool a scam.
Go home, youre drunk
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milly6
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April 07, 2014, 01:43:35 AM |
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I'm a long ass time lurker in Dedicateds IRC channel, and for fucks sake... Don't scream scam for a bug from a coin that has nothing to do with the pool that's mining it.
Binary works his ass off for us and even other pools/Devs it's fucked up to call Dedicatedpool a scam.
Coin issue aside (which i addressed in my OP if you missed it) i never got asked for my account never got asked if they could help. I am also banned from the room so i can not get help My coins are gone. So i guess the biggest scam is having an IRC channel for support when you don't offer any there. change the channel to Ridicule then Ban and it would reflect the level of service given currently. I really dont care if he works his ass off maybe they should hire a customer service rep because he shouldn't be one. Please point out where he did his job in any of the chats that where posted here im confused how i could be in the wrong on this situation. Please if this is not being scammed at this point explain what is. I appreciate your input on the matter but i respectfully disagree with your logic. Like I said, the customer service aspect seems to need a lot of work. We will see if I get my coins.
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milly6
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April 07, 2014, 01:50:16 AM |
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fivemil 5cHCXFECvjQVv9swoPc3TKtJtUHSkKLLY2 fivemil if you can do it to there or to the address on the pool either will be fine. Even if its 15k at a time fivemil Thanks binaryclock i told you binaryclock no binaryclock complain to the devs to fix the daemon binaryclock and i see you trolling that thread too fivemil It would be wise if you sent me the coins 15k at a time. Im asking nicely. binaryclock so whatevers fivemil Im not trolling Im telling the truth binaryclock i told you once binaryclock complain to the devs binaryclock once it is fixed fivemil I said, customer service needs work and we will see if I get my coins... binaryclock i can transfer.. i can't transfer right now binaryclock it's a mess fivemil Dont run a business if you cant handle the business youre running. binaryclock i'll be working here for 5 hours cleaning this up fivemil Period. binaryclock are you listening to me? binaryclock i'm working on the database right now it's a mess fivemil cleaning what up? Youre not sending coins out.. so youre doing nothing. fivemil So just send the coins as you do that, its not a major thing to do. binaryclock yes it is binaryclock i have to fix the databse first , there are more people asking for coins besides you, you know binaryclock we can sit here and discuss the finer points of life or i can get back to work? binaryclock up to you fivemil Responsible pool owners would be sitting there paying people out manually.. Whats the deal? binaryclock ignored
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milly6
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April 07, 2014, 02:22:58 AM |
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=-= YOU (fivemil) have been booted from ##dedicatedpool by binaryclock (fivemil) [INFO] You are banned from this channel.
Randomly banned.. Someone cant stand being called out for being a dick.
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catoshi
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April 07, 2014, 02:25:48 AM |
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I got scammed by http://p2pool.org
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CATS RULE - DOGS DRULE!
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tx42
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April 07, 2014, 02:33:25 AM |
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I definitely will not mine with dedicatedpool in the future.
Thanks for the info!
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milly6
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April 07, 2014, 02:34:24 AM |
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tx42
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April 07, 2014, 02:37:39 AM |
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Coin issue aside (which i addressed in my OP if you missed it) i never got asked for my account never got asked if they could help.
There is nothing more frustrating than someone who you patronize wasting more time stonewalling your questions than could be spent answering them. These guys need to be out of business.
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tx42
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April 07, 2014, 02:38:37 AM |
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Your account is about 4 days old.
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grndnpnd (OP)
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April 07, 2014, 05:39:50 AM |
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=-= YOU (fivemil) have been booted from ##dedicatedpool by binaryclock (fivemil) [INFO] You are banned from this channel.
Randomly banned.. Someone cant stand being called out for being a dick.
Same thing happened to me sorry to say but your coins are probably gone
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