BC glitch or Hack ?

[Sdefinicja]

Hi Guys, Im Lost. I was playing limbo at BC all of the suden my balance started going up and down. I though this was just a site glitch or something. Some time later the balance went to 0
So I checked the history. It seems like something or
Someone played Crash while I was playing Limbo. My fake balance
Was 3k$ and my personal limbo balance had over 1k$.http://[img][/img].   https://ibb.co/R4Nx1RXF
https://ibb.co/wN8jn2bh
https://ibb.co/CkWQ7g6  Webchat support Basicaly said tough luck, I also e mailed BC. My account has a 2FA so how could of someone accesed the account ? Will i recover lost funds ?

[tabas]

Webchat support Basicaly said tough luck, I also e mailed BC. My account has a 2FA so how could of someone accesed the account ? Will i recover lost funds ?

Do you have a conversation with them? because those histories show that you have gambled for it and that's the reason why they have said that it's tough luck. I think that even if you tell them that you didn't do anything at all but it's been spent on those bets, there's no refunds on those lost bets. Unless proven that someone have accessed to your account, it could be checked through ip address. I had an account there but never experienced that, it's not a glitch if you are innocent but probably someone hacked your account.

[logfiles]

Pretty scary when I saw your betting history screenshot. If someone hacked your account, why would they not just withdraw the funds instead of wagering them and end up losing?

I also want to know who much exactly you lost due to the "glitch incident"

Please check you session to see if anyone else accessed your account - https://bc.game/settings/security

[Mahdirakib]

That's strange! As 'logfiles' has suggested above, you should check your login sessions from the security page to verify whether someone else accessed your account or not. It is quite impossible for the bets being placed automatically for the glitch on the platform.

~ My fake balance Was 3k$ and my personal limbo balance had over 1k$. ~

It means your actual account balance was $1k, isn't it? Have you gotten any updates from the BCgame team about this? You have to provide your BCgame user ID here so that the representative of BCgame can provide you an update here when they look into your issue.

[bctokenbot]

Please send me your UID via private message immediately, and provide as many details as possible.

[Sdefinicja]

In a Newbie cant sent dm yet, 46943384. Can you send me a dm with the best way to contact you?

[holydarkness]

In a Newbie cant sent dm yet, 46943384. Can you send me a dm with the best way to contact you?

Newbie can send PM to anyone who doesn't restrict incoming PM from newbies. If your PM bumped, then it's bc's setting.

bctokenbot, you'll need to allow PM from newbies. Go to your "profile", "Personal Message Option" under "Modify Profile", and turn on the "Allow newbies to send you PMs."

[alano83]

In a Newbie cant sent dm yet, 46943384. Can you send me a dm with the best way to contact you?

Newbie can send PM to anyone who doesn't restrict incoming PM from newbies. If your PM bumped, then it's bc's setting.

bctokenbot, you'll need to allow PM from newbies. Go to your "profile", "Personal Message Option" under "Modify Profile", and turn on the "Allow newbies to send you PMs."

I reached out to you because none of my mediation requests have been successful, and it seems that BetPandaCasino only responds to you. Can you help me?

[Sdefinicja]

In a Newbie cant sent dm yet, 46943384. Can you send me a dm with the best way to contact you?

      HEY buddy, Let me know.

[holydarkness]

In a Newbie cant sent dm yet, 46943384. Can you send me a dm with the best way to contact you?

      HEY buddy, Let me know.

Let me try to nudge from my end, I still have a faint connection with ancient contact from BC. I'll relay your UID. And if you want to, what you wanted to send through PM to them, details about your case, you can send to me [my inbox is open for newbies], I'll relay that info as well.

[alano83]

In a Newbie cant sent dm yet, 46943384. Can you send me a dm with the best way to contact you?

      HEY buddy, Let me know.

Let me try to nudge from my end, I still have a faint connection with ancient contact from BC. I'll relay your UID. And if you want to, what you wanted to send through PM to them, details about your case, you can send to me [my inbox is open for newbies], I'll relay that info as well.

Thanks for acknowledging me and responding. Even a simple "no, thanks" would have sufficed.

[bctokenbot]

I have conducted a detailed review based on the specific information you provided and the five "suspicious" bet IDs. I am very sorry to inform you that, throughout the process, the devices and IP addresses used for these bets were consistent with those you have recently and regularly used. Consequently, we cannot confirm whether your account has actually been compromised. Could you please check whether anyone else might have accessed your mobile phone or the computer devices you typically use? I strongly recommend that you update your passkey, password, email address, and other account details to ensure your security

[Mahdirakib]

I have conducted a detailed review based on the specific information you provided and the five "suspicious" bet IDs. I am very sorry to inform you that, throughout the process, the devices and IP addresses used for these bets were consistent with those you have recently and regularly used. ~

@OP, According to this statement from BCgame representative, there is a high chance that your device was compromised. Have you found any unknown login sessions from your account security page? I can see that there were 7 minutes gap between 2 bets on crash games. Which means the whole thing didn't happen within a blink.

Can you share the screenshot of these 3 consecutive Crash games bet time? You had stopped your Limbo game session before those 3 bets were placed. It always takes time for each bet of the Crash game to be settled.