Have you seen this [
WARNING] on their website?
I couldn't find the Belgian bank account number you sent the money to: BE32 9674 6617 8498. Where did you get this account number from?

Now email bounces "Address not found", WhatsApp ghosting, no tracking.
What email address did you use to contact them? Have you also tried sending them a message through the contact form on their official website?
I have requested bank recall SWIFT MT199/MT192 and filed police report in Ecuador. Reports to FBI IC3 and FSMA Belgium filed.
Filing these reports was an important step. I hope the bank, the police, and the relevant authorities can help you get your money back. I also hope you will keep us updated on any progress with the reports you have filed.
Proof: wire receipt, email bounce, chat where I rejected used unit.
You can upload the evidence to talkimg.com and hide any sensitive information, so others can see the evidence and verify your claims.