Polymarket Holding My 480 USDT Deposit After 58+ Hours of Compliance Review

[BoosterShot]

I'm sharing my experience with Polymarket and its deposit infrastructure provider, Fun.xyz, because I'm extremely concerned about how my deposit has been handled.

On November 6, 2026, I transferred 480 USDT via TRON (TRC20) to my Polymarket deposit address.

The transaction was successfully confirmed on the blockchain, but the funds never appeared in my Polymarket balance.

Instead, my deposit was flagged for a compliance review, and my deposit functionality was also disabled.

What happened:
November 6, 2026, 01:35 UTC: My 480 USDT transaction was successfully confirmed on TRONSCAN.

Shortly afterward: Polymarket displayed "Your transaction is under review."

Deposits disabled: I could no longer make new deposits through Polymarket.

Over 58 hours later: My funds were still not credited, and I had received no meaningful explanation or resolution.

I contacted Fun.xyz support several times.

They confirmed that my transaction was flagged for a compliance review and assured me that my funds were safe.

However, they repeatedly told me:
They couldn't explain why my transaction was flagged.

They couldn't provide an estimated completion time.

They couldn't speed up the review.

I would simply have to wait for further updates.

Fun's own Help Center states that most compliance reviews are completed within 48 hours:
https://intercom.help/funxyz/en/articles/17748226-why-is-my-deposit-under-review

My transaction has already exceeded that timeframe.

I fully understand the importance of compliance checks. However, I believe users deserve clear communication when their funds are being held.

What I'm asking for:
I'm requesting that Polymarket and Fun.xyz:

Escalate my case to the appropriate compliance team.

Confirm that the full deposited USDT is accounted for.

Explain whether additional verification is required.

Clarify why my deposit functionality has been suspended.

Provide a clear path toward successful crediting or a secure refund.

I'm not accusing anyone of wrongdoing. I simply want transparency, accountability, and a reasonable resolution.

Has anyone else experienced a similar deposit compliance review with Polymarket or Fun.xyz?

How long did it take to resolve? Were your funds eventually credited or refunded?

I'd really appreciate hearing about your experiences.

I'll update this post when there is any progress, including if the issue is successfully resolved.

[OmegaStarScream]

It has to be the source of the funds. Do you remember where you originally got these funds from? If things are under review, I would imagine you already got a list of questions and documents to submit to them? I never had such an experience with the payment provider you mentioned, but this is sadly something that happens all the time with centralized services.

[BoosterShot]

I am not sure the source of funds could be one of the reasons, but Funxyz hasn't confirmed anything.

What's particularly frustrating is that they haven't asked me to provide any documents or answer any verification questions at all.

I've contacted their support team multiple times, but all I've received are generic responses saying that my transaction is still under compliance review, without any explanation or estimated resolution time.

I've also successfully deposited to the same Polymarket address many many times before without any issues.

[logfiles]

However, they repeatedly told me:
They couldn't explain why my transaction was flagged.

They couldn't provide an estimated completion time.

They couldn't speed up the review.

That is what I have always observed with different platforms when a transaction is under review. They never seem to give you a clear answer at first. You probably have to wait for a few more days to have a clear picture of what is going on

I am not sure the source of funds could be one of the reasons, but Funxyz hasn't confirmed anything.

I definitely is otherwise they wouldn't have blocked the deposits. have you checked the "AML score" of the coins?

What's particularly frustrating is that they haven't asked me to provide any documents or answer any verification questions at all.

They could ask for them later

Let's see the out come after some days.

[OmegaStarScream]

I am not sure the source of funds could be one of the reasons, but Funxyz hasn't confirmed anything.

What's particularly frustrating is that they haven't asked me to provide any documents or answer any verification questions at all.

I've contacted their support team multiple times, but all I've received are generic responses saying that my transaction is still under compliance review, without any explanation or estimated resolution time.

I've also successfully deposited to the same Polymarket address many many times before without any issues.

As mentioned above, it most likely related to the source of the funds. Payment processors legally need to screen every incoming transaction. If they detect something suspicious (for example a connection to ransomware, a hack, darknet marketplaces, etc.), they block it and ask you for further details. I don't see why else would they block a transaction.

Given they have not asked for anything yet, all you can do right now is contact them and wait.

As for you making deposits to the same address before, then that's not the issue. The issue is the address you're sending FROM, not TO.