It’s been 3 days now, Binance team didn’t respond yet, even though I added all the details and proofs on the appeal. This morning the seller claimed the skrill money but sent a new message inside the case saying again cancel this appeal and order. I uploaded new evidence for Binance but they seem to take longer. I wonder if anyone had a similar experience, how long it will take in your opinion?
Apart from the appeal that you have submitted, have you also used the Binance chat support to report the issue? It's been long since had this experience but after I sent an appeal and waited for some hours and nothing was done, I went to the chat support to complain that my p2p appeal have not yet been handled and I was told that the Binance support are in contact with the buyers, asking him to also provide all necessary evidence that shows that he didn't receive the payment. So, I waiting for some minutes and the buyer contacted me, telling me to cancel the appeal so that we can resolve the issue that he made a mistake. At the end, I got my money and it didn't take more than 24 hours.
If you have not chat the support, I'd suggest you do so.
