‎Customer Care Not Responding? Don’t Delete the App Yet

[Alvin_talk]

OP, I'll assume this advice is for psychopaths because no normal user will do such thing knowing fully well that your winnining or deposit is at stake. There's no doubt that most customer services are really slow to respond to tickets but that shouldn't warrant such act.

The best you can do is wait patiently for whatever issue it is to be resolved. But I'll also avoid risking my coins on casinos that aren't reputable in this forum. This goes handy because if they fail to respond to my ticket I can as well start a scam accusation thread against them, let's see if they will let their reputation tarnish simply because of my winning or deposit.

[TheUltraElite]

Firstly, there are no apps that are gambling related allowed on play store or iOS store because of strict policies against them. So I dont know where the OP is coming from about betting apps thus.

Secondly accepting the common mistake of calling the website as app, deterioration of customer support from a gambling site is something that would be very shady. If they are no longer working properly, it is common to move away from the site.

However the ones that are reputed and running well put a lot of emphasis on customer care and I am yet to see anyone whose support has deprecated, mind sharing the websites that you are inferring to?

[lovesmayfamilis]

OP, advise all players who rely on problems such as the "inattention" of the support service to communicate and check how sensitive their staff is before depositing their funds. In fact, this is a very funny reason to leave, deactivate your account, and reopen it somewhere else in the future. As far as I know, if someone deletes their app but does not specifically apply to delete their account, their account will still remain "working" in the future. And if one day you forget about it, since there are a lot of applications where we can place bets today and create a new account, then you will have real problems. And they are connected with multi-accounts, and the support service does not stop to tell cheaters all the criteria for their detection.