Yes, I have played at other crypto sportsbooks. My previous gambling experience does not answer this complaint, and none of those operators has withheld my funds in these circumstances.
Stake’s written explanation concerned misleading KYC information. Your claim that my gambling activity triggered the restriction is speculation; that is not the explanation Stake gave me.
Please look at the evidence before calling me a criminal.Ivan recruited me to Stake under his referral code, supplied an account represented as Level 3 verified, and reassured me about withdrawals after I specifically asked about verification risks. The account’s KYC details were not mine. I am openly explaining that because it is central to the complaint.
1. Ivan’s recruitment, account supply and withdrawal assurancesIvan’s public X profileIvan’s Kick channelIvan’s Stake leaderboardThese are organized promotional arrangements involving referral codes and wagering incentives. I did not simply obtain an account from an unrelated stranger.
Recruitment messages:
https://i.postimg.cc/c1k6hv03/02-ivan-recruitment.pngAccount supply and assurances after I asked about KYC and withdrawals:
https://i.postimg.cc/tJcT4MBR/01-ivan-account-and-withdrawal-assurance.jpg2. A separate Discord ticket showing the same service being offeredThe following recording shows a separate ticket opened using a new Discord account. Ivan tells the prospective player that his team can arrange a new account and complete KYC for them. The conversation then describes the team accessing the account to handle verification.
That is a specific account-and-verification offer, beyond simply giving someone a referral code.
Watch the complete Ivan Discord-ticket recording3. Account setup services advertised in other promotional communitiesThe evidence extends beyond my private conversation with Ivan.
LNC’s support menu openly includes an “Account Setup” category:
https://i.postimg.cc/d0Zvvjfj/05-lnc-account-setup-menu.pngBonka’s community advertises “Stake • Account Setup” and directs users to a support ticket:
https://i.postimg.cc/9fwVVYkk/06-bonka-account-setup.pngBonka’s public X profileBonka’s Stake leaderboard websiteIn the Benny community ticket below, I describe a service where someone arranges an account for a player joining under the referral code. The account named “gotta” replies “yeah.” To be precise, that reply is from gotta, not Benny personally:
https://i.postimg.cc/MGfxxmLg/07-benny-community-ticket.jpgBenny’s public X profileBenny’s website, displaying “Official Partner” and Stake wagering promotionsWoodsBets’ public X profile is another example of Stake promotion through a referral code and leaderboard. I am including that promotional connection separately; the screenshots above should be attributed to the communities actually shown.
An “account setup” menu alone does not establish whose identity is used. That is why the explicit account-supply messages and Ivan’s recording matter: they show what was actually offered in those conversations.
4. Stake’s support response — including the full clarificationWhen I raised these arrangements with Stake support, FilipPav initially said official affiliates could have “additional permissions”:
https://i.postimg.cc/bvS889Mf/08-stake-initial-support-response.pngLater, he clarified that he meant creating a replacement account after the previous one was suspended, and specifically said using other people’s accounts breaches company policy:
https://i.postimg.cc/k5R99vZ3/Watch the complete Stake support conversationI am including both statements. The initial reference to additional permissions is not, by itself, confirmation that affiliates can supply accounts using somebody else’s KYC.
My question is how Stake reconciles that policy with the documented offers made by promoters recruiting players to its platform.
5. My attempt to escalate the issueThe following recording shows my conversation with Jae and the directions back to official support channels. It documents my attempt to obtain help; it does not establish that these verification arrangements were approved.
Watch the Jae escalation conversation6. The funds and the explanation I receivedFor clarity, the corrected total deposited is
$13,000. The restricted balance shown is
$16,746.01.
Balance and restriction:
https://i.postimg.cc/dQND6hwr/03-restricted-balance.pngStake’s response stating that the verification information was misleading:
https://i.postimg.cc/MZ3X5nq1/04-stake-kyc-response.pngThese materials raise concrete questions about affiliate conduct and oversight. Stake should explain what these promoters were authorized to offer, whether its employees or moderators participated in the relevant servers, what monitoring took place, and what action followed my report.
Calling someone a “third party” does not address their commercial role in recruiting players to Stake. Equally, the promotional relationship needs investigation rather than assumptions about what Stake knew.
I am requesting review of the full balance and, separately, the return of my $16,746 or original deposit to its verified funding source. I am willing to provide evidence of the deposits.
Please address the documented account offers, assurances and handling of my funds instead of making personal accusations or treating my previous gambling experience as an answer.
