btc-e account hacked :(

[icet208]

Hello

About a week ago my btc-e account got hacked..he bought Ltc with all my Btc and us and withdraw all (also hacke my cryptsy.com account; didn't had may btc there)..in total he withdraw about 3 btc...I think he had acces to may email aswel..although he didn't left any clue..(no mails from btc-e.com or cryptsy.com..not in spam, trash..) Don`t know how this was possible..maybe keylogger...I had bitdefender total security last version and it didn`t intercept anything..I sent ticket to btc-e.com and they sent me the log (didn't had 2fa). The ip is : 93.115.84.195  It is a VPN from Romania. What should I do next?

Ltc wich he withdraw: http://block-explorer.com/address/LecyuhVDyn1djAZ286uzX7bG6Sbk6KBmTU

[Moebius327]

Unfortunately you can not do much except changing your email/btc-e passwords. Use 2FA for both your e-mail and btc-e account from now on.

[act now]

Unfortunately you can not do much except changing your email/btc-e passwords. Use 2FA for both your e-mail and btc-e account from now on.

With all this gox's wondering around not using 2FA should be punished as a crime.

[icet208]

I contacted the VPN company and they said that they will contact the customer and they will reply to me..this has been more than a week ago...now they aren't answering to my mails..I was wondering if it will help if I sue them..?!

[LuckyBtc]

This is really painfully,I've read one more thread with the same problem 

[icet208]

Strange...I trace the Ltc address and eventually brought me to this address:
LMybtqm4uHmgbRt7HQ1p5VQcrmGkaxQgky
wich has about 4383 Transactions in and 4370 Transactions Out, all transactions ar multiple of 100 LTC (ALL of them)...wtf?!?!

[Nagato4]

Strange...I trace the Ltc address and eventually brought me to this address:
LMybtqm4uHmgbRt7HQ1p5VQcrmGkaxQgky
wich has about 4383 Transactions in and 4370 Transactions Out, all transactions ar multiple of 100 LTC (ALL of them)...wtf?!?!

That sounds like an address controlled by an exchange.

[Nagato4]

Hello

About a week ago my btc-e account got hacked..he bought Ltc with all my Btc and us and withdraw all (also hacke my cryptsy.com account; didn't had may btc there)..in total he withdraw about 3 btc...I think he had acces to may email aswel..although he didn't left any clue..(no mails from btc-e.com or cryptsy.com..not in spam, trash..) Don`t know how this was possible..maybe keylogger...I had bitdefender total security last version and it didn`t intercept anything..I sent ticket to btc-e.com and they sent me the log (didn't had 2fa). The ip is : 93.115.84.195  It is a VPN from Romania. What should I do next?

Enable 2FA, change the passwords, use different passwords on different sites, do a complete scan for malware on your computer.
I am afraid the chance is slim for you to get back the bitcoin though.

[zolace]

I Think people who studied hacking and all these coding should be registered on a database so the NSA can watch them, maybe we will have less hackers in the world

[kiwidoge]

Hello, I'm very new to all of this. I recently setup an account for an exchange and an email address for use with that exchange. I have unused cell phone that I have only used for the 2FA texts and calls. Recently I received several phone calls from a strange number with no one answering when I picked up. I called the number back and it clicks off as soon it connects. This is very strange because I've had this phone for a year and never recieve any calls or texts on it, until I signed up using it for this 2FA. Could this be a possible phishing scam, some way of hacking into my phone line so they can use it to hack into my exchange or email?

Sorry if this question is weird, I'm very new to all of this. I've spent hundreds of hours reading and learning, but it seems like everyday I come across something I didn't know that could jeopardize my coins. Anyone with any tips that go above and beyond the basics?

Posted From bitcointalk.org Android App

[cookiemonsterwhat]

This story sounds familiar, how one person got a notification and to verify to not withdraw clicked on a link. Then made ltc to bitcoin transfer type of deal as well.

[.cryptic.]

Always use 2FA and dont be sorry 

[bryant.coleman]

After all these numerous hacks and robberies, you still chose not to use 2FA. It is your fault, and we can't blame the exchange.

And I don't think that it is keylogger. Might be just a stolen password.

[icet208]

And I don't think that it is keylogger. Might be just a stolen password.

how is this possible? he also had acces to my email and a cryptsy.com account (they all had different passwords)

[jparsley]

Maybe he deleted ur email notifications. U should secure ur email/browser

[icet208]

Maybe he deleted ur email notifications. U should secure ur email/browser

how should I do that?

[AgentZero]

Sorry to hear about this.  My advice would be always use different email address and password for each exchange you sign up for, also different for this site.  This way if any site is compromised, you can limit losses.   Also scan your PC, assuming you have Windows, possibly format after backing up important data/wallet .dat.  
About the VPN, their site claims it's free (they collect donations) and no registration required.  Since many people can share the same IP address, how can they trace a free user?  Another RO VPN provider boasts about not keeping logs.  I would way your coins are gone, I mean unless you're able to trace the hacker's wallet address, but then what?   If you can't attach this to a real life identity, then you're out of luck.

[Equate]

What email provider do you use ? in Gmail you can see all the logged in IPs

[bryant.coleman]

What email provider do you use ? in Gmail you can see all the logged in IPs

Yes. You can view log in locations and other details (IP, Browser, Platform.etc) up to the past 30 days from the Recent Activity tab in Security section.

[dumbdragon]

wow, this just makes me stay away from btc-e even more.