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Author Topic: Intersango  (Read 3405 times)
pginvest
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January 04, 2012, 10:13:59 AM
 #1

IS there any problem with intersango?
On 25th December requested a SEPA Transfer and till now... no money (it was not much... was to try the service... but its MY money)... not any notice from them.
Yesterday send them a support ticket and no answers till now.
Should i say goodbye to my money? and never use intersango again (and write the respective review on my page)?

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randomguy7
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January 04, 2012, 10:40:26 AM
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Does the transfer show up in your bank accounts transaction history? I trust Intersango but it seems their banking account is on some sepa/banking blacklist. Some people (me included) who tried to send them money got their sending transaction rejected by the own bank. I had to redo the transaction to make it work.
If your transaction does not show up in your bank account, you should call your bank and ask what happend.
pginvest
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January 04, 2012, 10:45:53 AM
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Does the transfer show up in your bank accounts transaction history? I trust Intersango but it seems their banking account is on some sepa/banking blacklist. Some people (me included) who tried to send them money got their sending transaction rejected by the own bank. I had to redo the transaction to make it work.
If your transaction does not show up in your bank account, you should call your bank and ask what happend.
Thanks for replying Smiley
Nop, it does not shows up there... i can't call my bank because i don't know if they send me the money.
I can't redo the tranaction because the money was already took from my intersango account Sad
It was the first time i requested a payment...

randomguy7
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January 04, 2012, 10:48:06 AM
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Does the transfer show up in your bank accounts transaction history? I trust Intersango but it seems their banking account is on some sepa/banking blacklist. Some people (me included) who tried to send them money got their sending transaction rejected by the own bank. I had to redo the transaction to make it work.
If your transaction does not show up in your bank account, you should call your bank and ask what happend.
Thanks for replying Smiley
Nop, it does not shows up there... i can't call my bank because i don't know if they send me the money.
I can't redo the tranaction because the money was already took from my intersango account Sad
It was the first time i requested a payment...

Oups sorry I misunderstood you, I thought you transferd money TO Intersango.
molecular
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January 04, 2012, 11:19:36 AM
 #5

IS there any problem with intersango?
On 25th December requested a SEPA Transfer and till now... no money (it was not much... was to try the service... but its MY money)... not any notice from them.
Yesterday send them a support ticket and no answers till now.
Should i say goodbye to my money? and never use intersango again (and write the respective review on my page)?

I suggest to not worry for now. Intersango is a small exchange and they don't have an armada of people working through things.

I've been helped by intersango support three times so far. Twice in a very quick manner and once it took a little longer.

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pginvest
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January 05, 2012, 04:15:36 PM
 #6

Got a mail from the intersango support.
My request was not sent(missed/lost). Said it will be sent in the next batch. Lets hope and wait.

sonba
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January 06, 2012, 11:17:40 PM
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Well, I can defintely vouch for intersango. They have always solved any problem I had really fast. Don't worry about your money - you WILL get it Smiley
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January 08, 2012, 04:19:38 PM
 #8

status?

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pginvest
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January 09, 2012, 09:58:08 AM
 #9

Nothing till now...  not even appears on my bank status for verification...

phantomcircuit
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January 09, 2012, 10:03:22 AM
 #10

I got about halfway through them yesterday when our banks website went offline

will resume momentarily
pginvest
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January 09, 2012, 10:19:47 AM
 #11

Phantom, thanks for the update.
As soon as i get the money i'll write a review here and at my website.
Thanks

pginvest
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January 11, 2012, 11:06:09 AM
 #12

Nothing yet... :/
Not even on my bank unconfirmed balance...

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January 11, 2012, 01:53:55 PM
 #13

Any word on this? I also have an SEPA withdraw stuck in Intersango since 31.12.2011...

pginvest
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January 11, 2012, 01:56:39 PM
 #14

Got another message from Patrick (support) lets see now.
They were requesting my BIC.

VPoro
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January 11, 2012, 02:41:41 PM
 #15

I just had a chat with them on IRC, had a very fast response and my money should be sent now Smiley

pginvest
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January 11, 2012, 02:45:19 PM
 #16

Hope they do the same to mine...

phantomcircuit
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January 11, 2012, 03:44:55 PM
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Hope they do the same to mine...

Done
pginvest
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January 12, 2012, 08:04:57 PM
 #18

Payment received today. Although i think i had some extra fees. But already got it.
Going to try the service once again to see if it delays again or if its fast (as i hope).
Thanks

sonba
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January 12, 2012, 10:24:14 PM
 #19

last withdrawal request arrived on the same day, within 4 hours - no clue how they managed that speed. Respect!
pginvest
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January 12, 2012, 10:48:05 PM
 #20

Mine was next day... and i'm from Portugal...

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