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Author Topic: For Aussies - Selling Bitcoin on CoinSpot  (Read 24770 times)
coinspotau
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April 20, 2014, 11:05:43 PM
 #1

Hi all,

I'm Russell and I founded www.coinspot.com.au.  We currently have a bunch of open buy orders for Bitcoin and it's free to sell your coins, if anyone is interested on finding out more let me know I'm happy to answer any questions.

Briefly
for sellers: It's free to sell, you'll get same day processing of withdrawals to Australian bank account
for buyers: You only pay a 1% commission, It's safe as we keep the funds and coins in escrow.

It's Australia and New Zealand only, sorry.

Regards,
Russ
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Billyboy402
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June 10, 2014, 06:06:51 AM
 #2

Just had a 40 min convo on the phone - 1800-791-544 - Aussie guy answer ( not some random oversea ascent with 30 sec lag) 

Like the web site states
Register it's easy, and you'll be buying coins in no time. very easy set up

I have sold some , waiting to see the withdraw time back to my bank


Selling BTC look great

coinjar webite , Buy $694.9963. AUD ( 1 % fee)
CoinSpot $726.95 AUD ( no fees )


THIS ACCOUNT WAS HACK > SORRY FOR ANY ONE THAT HAS DEALT WITH THIS ACCOUNT.
Billyboy402
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June 17, 2014, 06:46:26 AM
 #3

Update
Made my first deposit today
 17/06/2014 @ 3pm Tuesday (Sydney time) , Fund where in my account straight away ,

 ( I check about hour later and they were there but i cant find a deposit history- Next time i will check if fund are update every 15 min) 

Brought my first BTC  - Well $200 ( ฿0.301)  @ $644 AUD 

Current BTC price was $590 USD  at BITstamp and BTC-e . $ 654 AUD at coinjar.io  $647 AUD @ Igot.com


Must say Fast deposit, the hardest part was finding parking at Westfield,  $10 cheaper then coinjar,
Now can buy and swap for  doge, maxcoin, 

Below are Bank deposit slip . Current price, Order history

https://www.dropbox.com/s/8gizf6pull9xyhs/Photo%20Jun%2017%2C%202%2051%2004%20PM.jpg
https://www.dropbox.com/s/flvws3c9wp97dow/Screenshot%202014-06-17%2016.33.00.png
https://www.dropbox.com/s/gxont1w0s41msmo/Screenshot%202014-06-17%2016.32.19.png
https://www.dropbox.com/s/tbxajhvwlfmlv5g/Screenshot%202014-06-17%2016.27.32.png
https://www.dropbox.com/s/j2gergvlufq2zfh/Screenshot%202014-06-17%2016.03.54.png

THIS ACCOUNT WAS HACK > SORRY FOR ANY ONE THAT HAS DEALT WITH THIS ACCOUNT.
coinspotau
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November 29, 2015, 10:32:27 PM
 #4

scamming fucks that wont let you withdraw your money

go fuck yourself russel...cunt

Hi can you please contact support so that I can help get your issue sorted out.
mrstrong
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September 07, 2016, 12:52:31 PM
 #5

Trade on Coinspot with CAUTION!

This is both a small review and an attempt to get in touch with the owner Russel.

Coinspot has reasonable liquidity for an Australian exchange, but less than BTC Markets and probably Independent Reserve. (Coinspot don’t provide stats). They have low fees 0.8% buy and 0.4% sell and up until now have been a reliable place to trade in Australia.
Personally for deposits POLi is a pain in the arse but others may like it, unfortunately they changed to only accept AUD deposits via POLi.


On a very frustrating and negative note, the support, particularly of recent has been very poor, practically non-existent.Huh The support in the past has never been quick but it was frank and genuine.

I would consider myself a reasonable customer trading $40K+ this year, yet I have still been waiting now for three weeks for a response other than "I'll check for you maybe got stuck somewhere.”


It’s a shame I would have liked to build trust with this exchange.
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September 09, 2016, 11:52:41 PM
 #6

After posting here and a couple of other places Russell quickly sorted things out for me.. Disappointing what it took to get a response from support.

So if you've got time and patience (like any one does in trading   Tongue)  this is still a fairly trustworthy place to trade in Aus
LEONCLOETE
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January 21, 2017, 04:45:44 AM
 #7

Just thought I'd put my review up so everyone can see the unprofessionalism used by Coinspots support team or Russel. I just started using their website so I encountered what I thought was a problem at the time.
I was direct and honest, I even said I like their website and that they have great functions. And their response was I'm "Bagging them out and impolite".

This is very rude and unprofessional. I have attached a link to the screenshot for everyone's convenience.

https://www.facebook.com/photo.php?fbid=10207892620542465&set=o.1413393022234893&type=3&theater
thebatletbet
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January 21, 2017, 12:46:39 PM
 #8

Hi all,

I'm Russell and I founded www.coinspot.com.au.  We currently have a bunch of open buy orders for Bitcoin and it's free to sell your coins, if anyone is interested on finding out more let me know I'm happy to answer any questions.

Briefly
for sellers: It's free to sell, you'll get same day processing of withdrawals to Australian bank account
for buyers: You only pay a 1% commission, It's safe as we keep the funds and coins in escrow.

It's Australia and New Zealand only, sorry.

Regards,
Russ

if every trade taker and maker can charge fee 1%
i think is not competitif exchanger site
majority exchanger site in fee trade under 0.1 - 0.3%
and several exchanger support in zero fee sample huobi and okcoin use pair yuan

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r4bs
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January 31, 2017, 11:43:44 AM
 #9

Just thought I'd put my review up so everyone can see the unprofessionalism used by Coinspots support team or Russel. I just started using their website so I encountered what I thought was a problem at the time.
I was direct and honest, I even said I like their website and that they have great functions. And their response was I'm "Bagging them out and impolite".

This is very rude and unprofessional. I have attached a link to the screenshot for everyone's convenience.

https://www.facebook.com/photo.php?fbid=10207892620542465&set=o.1413393022234893&type=3&theater

Hi all, I wanted to leave an update on this one to ensure everyone that this issue was resolved by the support team and we now have one more happy customer!  

If anyone is interested learning more about the services we provide contact support via our website or on our facebook page and I'm happy to answer any questions.
r4bs
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January 31, 2017, 12:02:48 PM
 #10

Hi all,

I'm Russell and I founded www.coinspot.com.au.  We currently have a bunch of open buy orders for Bitcoin and it's free to sell your coins, if anyone is interested on finding out more let me know I'm happy to answer any questions.

Briefly
for sellers: It's free to sell, you'll get same day processing of withdrawals to Australian bank account
for buyers: You only pay a 1% commission, It's safe as we keep the funds and coins in escrow.

It's Australia and New Zealand only, sorry.

Regards,
Russ

if every trade taker and maker can charge fee 1%
i think is not competitif exchanger site
majority exchanger site in fee trade under 0.1 - 0.3%
and several exchanger support in zero fee sample huobi and okcoin use pair yuan

Hi the details in this repost are several years old and our fee structure has moved on quite a bit since then.  We now offer near zero rates for volume traders and a brokerage service for anyone looking to quickly make a purchase.

If you are interested to find out more contact support via the site or our facebook page.
snerrad
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April 28, 2017, 02:33:56 AM
 #11

Anyone dealt with Coinspot lately? How long does it take support to respond?
Whooyeah
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May 01, 2017, 04:48:58 AM
 #12

I had a problem depositing money on Saturday and Russel replied withing about 10 minutes.

It's been a good experience through the whole process.
esh777
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May 24, 2017, 12:00:07 PM
 #13

Very slow response, despite uploading all the documents correctly. I was rejected for verfication reason stating below

"Unfortunately we are currently unable to approve your account.

The message listed as the reason for rejection is:
unable to contact"

no one tried to call me from coinspot AU. (is this a game to steal identity) Huh





Update- Received a call for verification and account is approved now , regardless the whole process is bit slow
A$AP
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May 25, 2017, 01:22:27 AM
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Very slow response, despite uploading all the documents correctly. I was rejected for verfication reason stating below

"Unfortunately we are currently unable to approve your account.

The message listed as the reason for rejection is:
unable to contact"

no one tried to call me from coinspot AU. (is this a game to steal identity) Huh





Update- Received a call for verification and account is approved now , regardless the whole process is bit slow

How long did it take you to receive verification after submitting in the end Esh777? Being patient but just after an idea.
aijazz
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May 25, 2017, 07:58:23 AM
 #15

hey Russell,

i am waiting for the last 5 days to get the account verified and activated on coinspot. So far only message i have received is to upload the picture again.
I did that but still pending verification even after 2 days. I tried posting message on facebook, seems very strange that no one responds.

appreciate your help
esh777
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May 26, 2017, 12:12:45 PM
 #16

@A$AP

2 days
Decoded
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May 27, 2017, 04:57:25 AM
 #17

As a fellow Australian, I'm happy to see movement in the local Bitcoin space. One question - Do we have to send in proof of identity? I'm not sure if Australia has a strict KYC policy, but if there is, that's an instant turn-off for me. I don't feel safe putting my personal information on the internet, open to fraud and misuse.



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May 28, 2017, 09:30:35 AM
 #18

While this site looks promising I Could NOT recommend Coinspot. Once you look below the surface they offer a very limited service.  They can't get basics like two factor authentication working. Their website does not do currency conversions. They wont allow transfer of Ether to your wallet from another account. Until they fix these basics you are better off with a site like CoinBase or LocalBitcoins.
Edit:
Two factor authentication turned out to be a user error. This site is looking promising.
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May 30, 2017, 03:04:08 AM
 #19

Site requires drivers license plus a photograph with a sheet of paper plus your face with a code on the paper.

Still not verified after 40 hours. Owner is responsive on Facebook messenger after a few hours. Will update this post when authenticated..

Edit : now authenticated. After 48 hours wait, contacted them on Facebook Messenger to ask if there was a problem. (I uploaded a PDF utility bill when they wanted jpg or png, which might have caused it, or they were just busy.)

Interesting, it's the first time I've used Poli payments - a system whereby this payment processer asks for your internet banking password in order to set up an EFT - feels 'wrong' but has been in operation for many years and enables CoinSpot to credit your account with them immediately. Still, would suggest not using this service with a bank that holds any significant sum just in case.
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June 02, 2017, 01:55:36 AM
 #20

Hi all,

A lady called me yesterday to tell me that my account was verified and I can start buying coins. I bought coins worth $500 yesterday and initiated a transfer to my wallet which shows "failed" from the email that Coinspot sent me and "Pending" from their website. No response on my email that I logged with support. The automatic reply that I received after logging an issue with the support has incorrect link to the website ( It asks me to login again even if I am logged in already and even after trying the login Details it says incorrect ID and password while you are already logged in in another tab ! )

I also tried to ping the Coinspot on messenger from Facebook and they did not respond.

They do not have any phone number listed on their Website.

The name of the moderator just says "Russell" withought any other details.

I think have just been conned for $500 here . Guys please beware and DO NOT use this website until I get a solution of my issue right here .
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