What was the response when you actually emailed support?
After explaining your situation etc.
Hi,
Thanks for contacting Coinbase Support! You have recent sent 1.25 BTC from your Coinbase wallet to the external address 1CaWHXthiAEmjLjfd6hJcftNy6v2N9LbAF (they wont even help me find out who this address belongs too, even tho their system obviously uses it..) Unfortunately, since this is an external address not under our control, we are unable to assist you in reclaiming these funds.
If you've imported your physical wallet's address back online, you may have transferred it to the new bitcoin address 1NeHA2EVboWE7GYUfSWMrmPQepUYXbASeb (they were sent here, recieved by 1CaWHX... according to Multibit transaction records). If so, you should have control over this address.
We're sorry we cannot be of further assistance! Thanks for using Coinbase!
Apr 25, 2014 07:46AM
Sharmin Soft
So basically I gave your company or a company u work with 1.249 coins by accident and I can't get them back no help from you guys whoever owns the mystery address is just going to keep them? What happens to them from there I'm looking into a lawyer this is bs .
Someone (entity) sends me funds from that wallet every time I withdraw from Coin Base. Funds are confirmed transferred. I know there are ways to get it back where did the go thin air?. I'm pissed because I did not want to send anything to coin base in first place. It was supposed to be a wallet to wallet on my computer. But the clip board clipped that address out of fing knowhere.
Please explain to me how no one can access that account and see "oh look at exactly this time these coins were deposited from this address that should not be. And send that back or better yet since ur not supposed to send funds there why does it accept them."
Can you please transfer me higher up the chain I can't afford to throw out 500+ dollars today maybe when I make 2 grand a week
Where is the customer support?
And there is another few pages of back and forth basically telling me to contact the address owner and I am like YOU OWN THE DAMN ADDRESS IF YOU DONT YOU ARE SENDING COINS FROM IT SO YOU KNOW WHO DOES DIRECT ME IN THE RIGHT DIRECTION to which no avail. you'd think a decent person would get 1.249 coins out of no where might try and send them back to where they came from esp if they were not requested just appeared and this is a corporation??
