Cointerra REFUNDED— People Asking for refunds.. NEWS UPDATE!!!

[Specialkey]

Still waiting for refunds from Terramine Hosting now over 6 months.

I must say in the meantime I feel a lttle angry about such a bad refund  moral.

[edgar]

sorry hombres, i forgot to post here but get in touch with BitPay if you used them to pay - they managed to convince CT to cough up my refund in a matter of days.

you can also try jc@cointerra.com

BOL, Yo!

[lucazane]

just go my refund

[Sandhog]

just go my refund

I received my refund on June 5th the check that was dated May 30th. I'm happy to receive my money back.

[fently]

My refund check for my December batch order has cleared. It took a whole week of phone calls back and forth just to deposit the check in my Bank of America account, but it finally appears to be OK. Well, that's a start. It's not like I got compensation for them holding my funds for around 8 months, but it's a hell of a lot better than it could have gone.

I'm still working on getting the wire transfer that Terramine hosting promised me.

I wouldn't be surprised if there's a class action lawsuit that comes out of this yet, especially the false expectations, highly suspicious timing of hosting plan promotions, and failure to deliver what they promised with the Cointerra-Terramine Hosting arrangement.

[Ignition75]

At least Cointerra are trying to get back to their customers, Cointerra Hosting/Cloud Hashing are not even responding to their customers.  4 Months I've been waiting for their hosting arm to process a refund, it's been 3 months since they've even bothered replying to my emails.

[Klubknuckle]

Nice to hear everyone got their refund.

[Specialkey]

I am waiting know for 7 months for my refund from Terramine Hosting with has the same CEO as Cointerra.

Unbelivable the bad refund moral.

They build up a mining park with my money and even dont react on my emails.


That is not nice. I dont know how the law is in America but for my it looks like scam from TH.

[clenell]

at least you get a refund. 7 months later and AMT refuses to refund or even deliver a product.

[Kaega]

April 4th Requested Refund after email from Cointerra.
April 4th "Ellis" replied request received and it would be "2-4 weeks to process"

May 21st Received "options" email, immediately requested refund and status.
June 30, sent email requesting refund status.
Aug 6th (7 days later), "Laura" from support said they were "processing refunds" and I was "still on the list"

July 2nd Received "zendesk" email "assisting me with my refund process" offering the mining contract, requested refund and status.
July 2nd Received "notified our finance department" and "Richard" closed the ticket.  Requested refund and status

July 9th, got mailchimp email "CoinTerra Refund Status Update" which stated it was scheduled to be processed on 07/29/2014

Aug 6th, sent email requesting refund status.

To date, no reply nor refund.

[Kaega]

April 4th Requested Refund after email from Cointerra.
April 4th "Ellis" replied request received and it would be "2-4 weeks to process"

May 21st Received "options" email, immediately requested refund and status.
June 30, sent email requesting refund status.
Aug 6th (7 days later), "Laura" from support said they were "processing refunds" and I was "still on the list"

July 2nd Received "zendesk" email "assisting me with my refund process" offering the mining contract, requested refund and status.
July 2nd Received "notified our finance department" and "Richard" closed the ticket.  Requested refund and status

July 9th, got mailchimp email "CoinTerra Refund Status Update" which stated it was scheduled to be processed on 07/29/2014

Aug 6th, sent email requesting refund status.

To date, no reply nor refund.

Status Update
=========

Aug 13th, sent email to jc@cointerra.com referencing this thread
Aug 13th, sent another email to support, referencing my #####, asking status and refund.
Aug 15th, "jc@cointerra.com" replies stating "setbacks in processing"
Aug 18th, "jc@cointerra.com" replies "escalated up your email" and "slated to be refunded in the next batch"

Sept 22, sent email to "jc@cointerra.com" asking for status and refund.

To date, no refund.

[opieum2]

These vendors should all be scared. The federal government is coming for them now in light of the BFL scam.

[alh]

Some vendors are not based in the USA, so I wouldn't expect an FTC investigation to worry them in the least.

[throwingbones1]

Jan 08 10:58

Hello,

Thank you for contacting CoinTerra.

Our legal department has provided the following:

“The company has defaulted on its secured notes. The Note Holders have senior, secured and, we believe, perfected liens on all of CoinTerra's assets, including servers. We have proposed a plan to the Note Holders. However, at this point we do not know how they are going to react to our proposal. The Note Holders are evaluating their options. Until this is resolved, CoinTerra will be unable to make further payments.”

What this means is that we cannot issue any payments to customers at this time. We will let you know if this situation changes or if there are any relevant new developments but, for now, we have no further information.

Best regards,

CoinTerra Support Team

---------------------

I am just glad i ordered KNC at the same time who delivered on their promise.

#thanks for nothing

[Gleb Gamow]

Well eveyrone who is willing to buy a cointerra machine just stop...
No replies no nothing... they promised refunds... and again nothing...
Scamming People.. not even afraid of lawsuits... Something big is behind it..

Do you have any facts to support this, or are you just trying to disrupt Cointerra's business?

I've been to Cointerra's office in Austin, and am here to report that there was an office. The office consisted of several rooms where people of the human persuasion where working. I witnessed a phone and other things commonly associated with a office. The people I spoke with spoke English.

That said, please stop trying to disrupt Cointerra's business.

Full Disclosure: I was not paid for this endorsement.