ok. I ordered a 2000 Ghs unit back in November 2013 for (at the time) promised delivery by Feburary 28, 2014. As everyone else who ordered from them knows, they delayed shipments by 3 months, with a new promised delivery of April 30, 2014.
It is now May 9th. And shipments haven't even started. So I sent them an email asking about my order. Here is my email. and their response. You can see by their non-answer that they are clearly not even finished with production. I actually doubt that production has even started. I sent another email asking, and will post that response as well.
My email to them
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I have not yet received notice of my miner. This previous email said it was to be shipped out April 30. It is now May 8. Please update me of when I should expect to receive my unit.
Thank you.
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Their response.
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Knowing that you are already excited with the delivery and how the delay compensation will work. Kindly bear with us a little bit more, as on how the shipment, hashing services and compensation details will all work.
We understand your situation and concerns, and be assured that all efforts to expedite everything; is aimed to give our customers the best of our products and services.
You can view the latest and complete updates/news on our website's news section by clicking this link -
http://www.blackarrowsoftware.com/store/We are just waiting for new updates from the management to be released; then we are to be able to give more specific information soon.
Thank you for kind patience and have a great day!
Sincerely,
Sylvia
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I followed the link to their 'store'. And it is just a basic landing page. Under 'products -> Asic Miners' they are selling the same unit (2000Ghs) for 'Batch 2' with a promised delivery of May 15. That is next week. They can't even say where in production Batch one is, but are trying to take people's money for Batch 2 already. Beware ordering anything from BlackArrow.