Hmm, yes might just be bad timing. I believe your US offices were shut as well for Martin Luther King holiday, which might have slowed it down a bit more as well.
I'll contact my bank as well, see if they can shed some light.
For any wire inquiry for transfers sent to us, please ask your bank to provide a copy of the SWIFT transaction (or if not possible, a receipt showing all the data including transaction ID, intermediate bank, target bank, etc).
Wire transfers are usually credited instantly, however US holidays have a global impact on SWIFT transfers (the Martin Luther King holiday caused almost all bank transfers on that period to be delayed) and local holidays may too depending on which of our banks you sent to.