Another victim here. On April 28 , 2014 I’ve attempted to withdraw some coins from Cryptsy.com. The withdrawal got stuck and never came through. After opening two separate tickets (#128955, #131570) and having bunch of futile exchanges with a person(s) named “Phoebe”, it became apparent that:
a) I won’t see my money back.
b) Cryptsy managed to lose track of my funds, could not provide transaction numbers and was not interested in working with me on finding the problem.
Other, be ware - Cryptsy.com may be operated by a negligent and likely incompetent crew.
Your not getting responses because in your first try you just reopened a ticket that you had told the agents you were good so its sitting in limbo.
You also have replied to it so many times over the past 10 days that its pretty hard to see exactly what your issue is. Send me the exact details and Ill find your money.
Suggestions for anyone who has this type of issue in the future.
1) Don't reopen a ticket that has once been completed
2) Be clear and concise leave out the angry banter it tends to just cloud what exactly the problem is.
3) Try to contact myself, Mullick or Vern in a PM.