Moneybookers closed my account!!!!!!!! Anti-Bitcoin policy !!!! 2-12-2012

[gensen]

Moneybookers are Criminals they stole 5000 EURO,


I also had the message that i was locked out for any out going transactions and i must contact there security team and sent them some copy's of my resident passport and bank details.


When i did i get a e-mail what said:


Thank you for your prompt response.

In order to lift the temporary restrictions applied on your account, please provide us with the following information in addition:

-      What are you mainly using your Skrill (Moneybookers) account for?

-      What is your relationship with the intended recipients of the transactions you execute through our service?

-      What do you mainly receive money for?.


I answered like this:

Mainly i use my Skrill account for making online payments and receive money
from  casino's, sales, family and friends.

My relations whit the intended recipients are merchants, customers, family
and friends.

Mainly i receive money for customer services and Payouts from casino, friend
and family.


For a couple of days a did  hear any thing from them and when i ask them for a respose they tell me this:


Thank you for contacting our customer service and submitting the requested
 documents.

 Following an audit of your account on behalf of our Security Department,
we must advise that your account will now remain closed. Based on your
 transaction history, we have reasonable grounds to discontinue our
 business relationship.

For more information, please visit section 17 of our Terms and Conditions.

Please note that our decision is final and is not a subject of further
negotiations.


When i checked my account i  noticed that all the money 5K Euro was gone! (Or cancelled it says)

What can i do? Year i used my MB account for Bitcoin trading, but they dont know that!

Can some one advice how to get my money back ?

Thanks

I forgot to say that i think that MB transfer the moneyback to my customers (I think) i had some contact whit them bud no  Response from them !!!

The days before MB froze my account i had many new customers all from Australia, and they sent me for 5000 a 6000 Euro in AUD to my MB account in exchange for bitcoins, thats the reason MB find it suspicious and froze my account.

My theory: The Moneybookers Scam

Probebly the new Customers for AUS where one and the same guy and he knows that when you flood MB that MB froze  a account and sent the money back! so People This is a scam


I now checked it and its confirmed it was the same guy

I have seven (7)  Users on my website whit the same IP that exchanged Moneybookers to bitcoins.

-IP: 115.64.39.11 (from AUS)


I have 3 Users on my website whit the same IP that exchanged Moneybookers to bitcoins.

-IP: 115.64.168.90 (from AUS)


i have 2 Users on my website whit the same IP that exchanged Moneybookers to bitcoins.

-IP: 115.64.39.11 (AUS)


Year i know, I got scammed !! Again   Sellers be aware Of this type of scam!!

But Moneybookers is helping them, so now i must fight back and find a way to scam the scammers and MB to get my moneyback!

Does any one know a way to do this?

Maybe i must make some fake orders and tell money bookers that the money they cancelled are from shipped orders! and fake some proof of this!?

Somebody any idee?

Thanks

[gensen]

File a police report, and it will be extremely helpful if you will have to sue them.

Thanks, did you read my follow up post?

[paraipan]

File a police report, and it will be extremely helpful if you will have to sue them.

Thanks, did you read my follow up post?

Yes, you got scammed. Actually skrill is paypal renamed, so al that applies to paypal is valid for them too. Don't sell bitcoins for Skrill-Moneybookers! Your buyers can charge back the funds.

The police report still stands, Moneybookers need to present proof of whatever documentation they have and based their decisions onto.

[Herodes]

I've been in contact with MoneyBookers several times. Actually dealing with bitcoins are specifically against their terms and conditions.

Whether they are legally entitled to 'take' you funds from you, I'm not sure of, but my guess is that they rely on their size to crush any an all resistance. They probably speculate in that most users will not push legal actions against them.

I haven't been scammed, and I haven't lost any money, and my requests for information about why they ban bitcoin and at the same time why they work with criminal banks, have not at all been answered. They're totally uninterested in this.

When they learn you have any association to bitcoin in any form or fashion, they whill refrain from doing any business with you, don't expect to get answers either.

Advice:

"Bitcoin and Moneybookers don't mix - stay away!"

[Chrstian]

I had this problem myself.. Few years ago. Just send the info they request and it should be unlocked.. They just want to make sure you are who you say you are. It is annoying I totally agree but it is for thier safety. if someone was spending illegally they don't want to deal with reversing all the transactions and giving thier commissions back. I believe there is an automated lock placed when they deem activity to be suspicious although I don't know what the criteria is. I know PayPal will place an immediate lock if a refund is done.

[ziomik]

Not so.
They closed without giving any reason:




Look https://bitcointalk.org/index.php?topic=63751.0

[ashjam]

wow .. this is a serious issue .. thanks for awareness

[doubleganger]

Thanks guys. This has been very educational and enlightening.

[Herodes]

Thanks guys. This has been very educational and enlightening.

I have even asked their verification team repeatedly why they do not want to deal with bitcoin, but there has not been a response to these questions. The only thing they say is that it is in breach with their policy, they will not elaborate on it.

I wrote them a lenghty e-mail asking why they still chose to work with banks that have a proven criminal track record, giving them several examples, of course, there was no response to this either.

The only response I receive is: "The e-mail has been forwarded to the relevant division, if you have further questions, do not hesitate to contact us!".

[Monkey1]

Paypal has always been a nightmare in my book.  They regularly froze my account when I was selling a lot on e-bay and accused me of selling fake DVDs when I provided receipts etc and all other paperwork they requested.  They kept the cash frozen for over 6 months and refused to close my account afterwards stating that they could not because it was frozen. 

As for Money bookers, they sold my e-mail address to numerous gambling sites etc.  I set up the address purely for Moneybookers and within 2 weeks I was getting loads of spam, some of it very suspicious.  I stopped using them as I dont believe that a financial insitution should sell my personal details.

Bitcoin is definately the way forward.

[Herodes]

Paypal has always been a nightmare in my book.  They regularly froze my account when I was selling a lot on e-bay and accused me of selling fake DVDs when I provided receipts etc and all other paperwork they requested.  They kept the cash frozen for over 6 months and refused to close my account afterwards stating that they could not because it was frozen. 

As for Money bookers, they sold my e-mail address to numerous gambling sites etc.  I set up the address purely for Moneybookers and within 2 weeks I was getting loads of spam, some of it very suspicious.  I stopped using them as I dont believe that a financial insitution should sell my personal details.

Bitcoin is definately the way forward.

Heh, that's nothing, Entropay even sends you advertisements for gambling sites. I've received e-mails from them like: "We're pleased to announce that we've struck a deal with [gambling company], deposit through us now, and get 5% off your deposit! Hurry, as offer is time limited".

Not to mention their monthly 'inactivity' e-mail. Ya, I know I don't use the account, obv...

[Rask]

I sell BTC using PayPal (nightmare) any 'profit' that was made is slowly going back due to Credit-card charge-back fraud.

Sorry for stealing the thread for a second but you mentioned that Paypal was a nightmare, is there some alternative out there that actually works good, as in buying/selling BTC.

Thanks

[ptcom99]

Do you have any speculation as to why MB would take up such a strong anti-BTC policy stance? It seems that since they charge a fee per transactions they would be OK with doing BTC for MB and vice-versa transactions as it would generate more fees for them. Are they being forced to take such a position from an outside agency or government?

[Chief Satangkai]

Sadly both Moneybookers and Paypal can do as they please. Last year i got my PP frozen
because of exchanging Liberty Reserve. It took me 180 days to resolve but i got my
money back in the end. Moneybookers and Bitcoins don´t mix at all... 

[Herodes]

Sadly both Moneybookers and Paypal can do as they please. Last year i got my PP frozen
because of exchanging Liberty Reserve. It took me 180 days to resolve but i got my
money back in the end. Moneybookers and Bitcoins don´t mix at all... 

Holding someone's money for 180 days, should be completely illegal.

[Luno]

File a police report. No TOS in the world would allow to block an account for how long and to what undisclosed reason they deem fit.

they are obviously a scam. Your money have been stolen. Also notify your bank that Moneybrokers are running a fraudelent operation and have them tag the deposit account you transfeered to. They will at least tag their account internally!

You will get your money eventually if they care about their reputation, if they are not a complete scam, that is.

[Herodes]

File a police report. No TOS in the world would allow to block an account for how long and to what undisclosed reason they deem fit.

they are obviously a scam. Your money have been stolen. Also notify your bank that Moneybrokers are running a fraudelent operation and have them tag the deposit account you transfeered to. They will at least tag their account internally!

You will get your money eventually if they care about their reputation, if they are not a complete scam, that is.

Perhaps the best thing would be to have the police involved somehow, and let them believe that Moneybookers are involved in drug trafficking. They might actually have all their bank accounts closed while pending investigation. Unless of course they have enough connections to avoid this happening. And of course false allegations would not be good either...

What would be interesting would be to collect hundreds of people, and then march to their head quarters, go to the reception and demand to talk with their cheif of operations. Then clearly tell him what we think of their policy. At least it would create some fuss and perhaps media coverage as well.

"Moneybookers occupied by angry bitcoiners!"

[McGoering]

I believe there needs to be a Bitcoin only trading service. Could not MtGox open something, I hear their name an awful lot as a major player.

[Herodes]

I believe there needs to be a Bitcoin only trading service. Could not MtGox open something, I hear their name an awful lot as a major player.

What exactly are you looking for ?

Mtgox is an exchange.

fiat money <> btc

is there another role you think they should take on ?

[constitution]

And secondly, goverments activetly try to destroy anythings that makes it easy for the civilians to go around there system, and we all know that the system only serves those who control it.
The Dutch goverment had a undercover secret agent telling a crime reporter how pedofiles use TOR and Bitcoin, he is partial right but that's not the complete story ofcourse.
And in one of his other shows he did exactly the same as in the "ABC Silk Road Bitcoin newsreport", Bought some Bitcoin with which he bought drugs on hidden marketplace. Boohoohoo, like that is so socking!!!
But you how politician are.... so now every Dutch politician is screaming to make TOR and Bitcoin illegal.
There where even dutch politician that never heard of TOR and have no idea what it is, but still they think I should be made illegal!