Matthew already pasted what really happened with about 10 pages of forum PM and Skype logs on
https://bitcointalk.org/index.php?topic=64772.0 so I don't think your opinion really matters, neither does his. Just the logs themselves mattered and we've already all seen them.
Because Matthew will not talk with me (took me off skype and did not respond to the thread he asked me to make)
Matthew is not speaking to you directly because you are wasting his time now and borderline harassing him. He's already agreed to a full refund above and beyond what should be done, you have merely ignored every single attempt at instructions on how to get that refund and confused matters with your lack of English proficiency.
Since you have already agreed that by your own admission 2 weeks ago that you would rather not wait any longer for the very busy Matthew, he was going to provide you a refund for website design (even including hosting which is coming out of his pocket) and you agreed but never provided a refund address. It was at that time that out of good faith, Matthew even went in to your thread looking for a replacement and gave an outline of what you would need assistance with. He has also provided you with all information your new designer required. Since you have agreed not to be using Matthew for webdesign and have agreed to receive a refund, calling him a scammer because you have not provided a refund address to the individual you have been notified repeatedly is in charge of refunds is downright childish and reckless of you.
Matthew has told you numerous times (check your logs) that he was no longer in charge of customer/advertising accounts as it distracts him from working on the magazine and assigned that job to Adam Harding. Adam Harding handles all customer issues and refunds now.
He also made it clear that the
last time you went to the forums without contacting him and made a statement to the tune of "Matthew took me for 100BTC! Be careful!" that he no longer had interest in working with you. The only reason he has patronized you to this point is because of his professional obligations at the magazine, which he is responsible for providing an advertisement for you.
After telling you about a refund, you made it clear on those Skype logs that you weren't interested in a refund, but then recently (in the past few days) decided suddenly that not only do you potentially want a refund for a private (non-magazine related) website work, you also want a refund for a magazine subscription that you purchased. This is totally fine, but Matthew does not handle those refunds-- Adam Harding does. Matthew also made it clear that he would not be processing those refunds personally as that is not his duty, job or right to do so any longer.
I have been advised to make a thread with all of the related evidence so he will formally be labeled as a scammer. This I will do as soon as I am able to gather all of the evidence in a readable way.
Matthew is not a scammer and he has already provided the community with more than enough evidence as to what happened. The issue right now is that you refuse to talk to Adam Harding who contacted you directly on February 14th, 2012 with the following message:
[2/14/2012 12:17:43 PM] Adam Harding: Hi Chaang,
I have been informed by Matthew that he will be refunding you for both the ad and the website. Please send an email to
bittalk.tv@gmail.com with your desired receiving address for the refund to be processed to.
You have a contact email address provided by the person in charge of refunds and customer accounts, but in checking, you have never once contacted that email address for a refund. You then post on the magazine thread stating that you are pushing to have Matthew labeled as a scammer because you did not get a refund. This is the type of frustration Matthew has been facing with dealing with you from day one according to those Skype logs. You seem to be irrational, impatient, and constantly changing what you say. It won't be tolerated and I am sure no one wants anything more than just give you a refund and send you on your merry way with the lesson to not do business with people in the future who don't know what to expect.
I would like to make it clear that I am asking for a full refund on everything that I have paid for. Matthew has more than once stated he will give me a 50 BTC refund for the website but I would like a refund for the adverts and the mag as well.
It is completely your call on that one, but refunds will never be made by posting on this thread, no matter how childishly it's done. You'll need to contact the person in charge of customer and advertising accounts, Adam Harding.
Matthew has recently been banned from bitcointalk.org so I will update this thread as soon as any bitcoins are repaid to me or he does make contact with me.
Matthew will not be contacting you ever again. No one will ever be able to send you a refund either, as you have not even bothered to follow even the slightest instructions. Adam Harding can process your refund instantaneously upon request, all he needs is a bitcoin receiving address. Why are you posting slanderous allegations on the magazine thread that have absolutely nothing to do with the magazine? Isn't this issue about webhosting and design he was offering privately and then you later agreed to find a replacement because your initial approved terms of "whenever he has time" changed to "I need it right now because of an investor"? You have no leg to stand on here and this is all entirely irrational behavior. You should be ashamed of yourself.
Sorry for this bad news but I think it is best the community knows about this. He has had more than enough time to deal with this.
He has been attempting to deal with this (and you) for some time, but according to Skype logs, you simply don't understand English. I'll reiterate here so that the mods, admin, yourself and community can all see this:
If you want a refund for a magazine, please contact Adam Harding. Thank you!
If you want a refund for advertising space, please contact Adam Harding (and also be aware that traditionally it is non-refundable, but under these circumstances there was a complicated personal and business agreement made that cannot be honored so a refund is possible).
If you want a refund for the webdesign (which although originally a private contract with Matthew, all proceeds went to the Bitcoin Magazine), please contact Adam Harding. Thank you!
Adam Harding's contact information is
adam@bitcoinmagazine.co.ukFair warning, this kind of childish slander on the magazine thread about something you clearly dropped the ball on will do nothing but bring bad publicity to your own business endeavors. You might want to stop cross-thread posting about this when you already have a communication channel open.
Thanks.
