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Author Topic: How I made 100 free BTC at CryptoXchange  (Read 2030 times)
wobber
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February 22, 2012, 02:17:40 PM
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I am very mad. This shouldn't have happened. I moved 326 USD from MtGox to CryptoXchange in order to withdraw them all. Wanted to see how fast is CX. A week after (today), after some chats with
CX's staff I simply canceled the transfer and got 324 (2 usd were fees). So, started to use the interface to buy coins. Offtopic: The platform is a PITA

So, I put some buy orders in, canceled some, got mad, canceled all, put them again and when I check my account... Exactly 100 BTC more than I should have had. Because I am disappointed, I'll let CX staff to work hard and find out who I am.

Once they do, I expect a PUBLIC report on their website on why it happened and how they will stop this from happening. And want my 2 dollars back.

Meanwhile, the ALL BTC rest in one of my wallets. The problem is that I need an idea on how to manage this situation. I want transparency and if transparency does not exist, I will charge CX 100 BTC. I know they have low volume, struggling to survive and this is a hard kick for CX but they need to be fucking secure!


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teflone
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February 22, 2012, 02:19:35 PM
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Concurrency error ?  Cheesy

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wobber
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February 22, 2012, 02:20:43 PM
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What?

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teflone
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February 22, 2012, 02:24:11 PM
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it happened to me when depositing at a diff site..

I got credited for a deposit twice, the boss said it was a concurrency error..

Two instances of his server credited me twice..

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wobber
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February 22, 2012, 02:25:29 PM
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it happened to me when depositing at a diff site..

I got credited for a deposit twice, the boss said it was a concurrency error..

Two instances of his server credited me twice..

But that's not an excuse right? What if his 2 instances we're charging you the same time?

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ineededausername
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February 22, 2012, 02:27:23 PM
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wow, i'm moving all my money to cryptoxchange

(BFL)^2 < 0
wobber
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February 22, 2012, 02:31:02 PM
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wow, i'm moving all my money to cryptoxchange

and what if I'm just FUDing?

PS. The first thing I tried to do was to contact CX but live support online is offline.

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Raoul Duke
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February 22, 2012, 02:50:32 PM
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wow, i'm moving all my money to cryptoxchange

What if they subtract the 100 BTC they gave the dude from your money?

wobber
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February 22, 2012, 02:55:28 PM
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Update: It seems I have 58 coins stuck in my account that couldn't be transferred. A second attempt said "Insufficient funds".

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cryptoxchange
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February 23, 2012, 03:21:22 AM
 #10

Update: It seems I have 58 coins stuck in my account that couldn't be transferred. A second attempt said "Insufficient funds".

Wobber,

Please email us: contact@cryptoxchange.com so we can sort this issue out, there is some sort of issue due to the work we are doing which has affected your balances, we will get to the bottom of it once we know what is going on with your account. Thank you.

Crypto X Change

Crypto X Change Global Bitcoin Exchange - Deposit & Withdraw to and from Our Exchange now for a $5 Flat fee - No Wire Costs or Bank Fee's - 100% Automated Banking System & Extremely fast transfers. We can send out Withdraws to over 120 Currencies. www.cryptoxchange.com
BillGalaxy
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February 24, 2012, 03:29:16 PM
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Update: It seems I have 58 coins stuck in my account that couldn't be transferred. A second attempt said "Insufficient funds".

that's because of "suck "insufficient funds" check", the system found you might need to pay 0.01btc for fee, so it showed you an err then canceled your whole transfer.

i asked them to eliminate this function, but they don't until now.

watch details at here: https://bitcointalk.org/index.php?topic=62953
M4v3R
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February 24, 2012, 07:41:45 PM
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I have had similar "issue" with Bitcoinica, but I wasn't a dick about it, just sent them an email and returned the BTC. No need to penalize the author of service you're finding useful. Mistakes happen, and sometimes they aren't site authors fault - as far as I know it is bitcoind malfunction.
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