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Author Topic: Anyone else having problems with Intersango?  (Read 1612 times)
matthewh3
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February 22, 2012, 03:06:57 PM
 #1

I made a large deposit from my UK bank account to Intersango UK bank account and thirteen hours later the funds are still not showing in my Intersango account.  I've opened a support ticket and over three hours later still no response.  I went into chat support on IRC and after two hours I'm still waiting for any response.  Is this a normal level of service from Intersango and clearing time for a UK bank transfers to Intersango?

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Bigpiggy01
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February 22, 2012, 04:23:03 PM
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Dude,

You're nuts if you expect transfers to be credited in a matter of hours. 24 hours then you maybe start asking questions.

realnowhereman
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February 22, 2012, 04:42:54 PM
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Dude,

You're nuts if you expect transfers to be credited in a matter of hours. 24 hours then you maybe start asking questions.

It's not nuts to expect a support ticket response in less than three hours though.  Especially in our new 1.3% fee Intersango world.

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matthewh3
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February 22, 2012, 05:00:35 PM
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Dude,

You're nuts if you expect transfers to be credited in a matter of hours. 24 hours then you maybe start asking questions.

The FAQ's said they process payments several times a day and my last three payments all happened within a few hours.

Stephen Gornick
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February 22, 2012, 06:35:11 PM
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They describe the problem here:
 - http://bitcointalk.org/index.php?topic=64810.msg761995#msg761995

realnowhereman
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February 23, 2012, 08:13:00 AM
 #6

Another suggestion for intersango (is there a raffle on the suggestion box Smiley

Given the depressing unreliability of Intersango's banking facilities would it not be sensible to introduce an email notification system when deposits arrive?

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phantomcircuit
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February 23, 2012, 08:53:28 AM
 #7

Another suggestion for intersango (is there a raffle on the suggestion box Smiley

Given the depressing unreliability of Intersango's banking facilities would it not be sensible to introduce an email notification system when deposits arrive?

That's existed for quite a while now.
realnowhereman
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February 23, 2012, 11:40:11 AM
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Another suggestion for intersango (is there a raffle on the suggestion box Smiley

Given the depressing unreliability of Intersango's banking facilities would it not be sensible to introduce an email notification system when deposits arrive?

That's existed for quite a while now.

Great.  I can't seem to find the setting to activate it though.

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matthewh3
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February 23, 2012, 03:12:40 PM
 #9

Another suggestion for intersango (is there a raffle on the suggestion box Smiley

Given the depressing unreliability of Intersango's banking facilities would it not be sensible to introduce an email notification system when deposits arrive?

That's existed for quite a while now.

Great.  I can't seem to find the setting to activate it though.


Just happened auto for me?  Check your spam box.

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