HELP HEX 16A wont power

[dubbers_brain]

hi guys
strange one, but the hexminer is detected etc but the psu refuses to turn on when the hexminers plugged in.
i have tried several psu's so i know its not that..using a 300w if that helps..im hoping im missing something silly..
I have tried within the same computer with a 620w psu and different tower with a 300w not plugged in via usb and both pcs refuse to turn on..I havent tried the psu n its own as im not sure how to..dumb ass i know.
does anyone know if the miner is damaged?

thanks for your time

[marto74]

Most probably you have short on the board.
You can always do RMA

[dubbers_brain]

well ive got in touch with technobit see if they will do an rma.. but the guy i bought it from has demolished the fan will that matter?(i can always stick a new one on there) or do i have to buy it personally from them? sorry for all the questions i just dont want to be stuck with a glorified brick

[marto74]

well ive got in touch with technobit see if they will do an rma.. but the guy i bought it from has demolished the fan will that matter?(i can always stick a new one on there) or do i have to buy it personally from them? sorry for all the questions i just dont want to be stuck with a glorified brick

As far Hex16a is old product you pay for transport.
consider this
It dos not matter if you ship it without fan.

[dubbers_brain]

ok..thanks for your help i really appriciate it..i have everything crossed that they might help..doubtful though but hopefully lucks on my side..

[marto74]

ok..thanks for your help i really appriciate it..i have everything crossed that they might help..doubtful though but hopefully lucks on my side..

I think you misunderstand
I'm part of techno bit team

[dubbers_brain]

thats brill
how do i go about an rma please?
thanks so much for your help and taking the time to get in touch

[dubbers_brain]

well i was gonna do a rma but the bloke who bought it is being sketchy so im thinking he is gonna get the miner send it off then keep it.. Does anyone know a good repair person who's reliable and trustworthy in the UK?