RuggedInbox.com - Free offshore email

[kubussz]

Thank you for your response.

I have a question!

"This service does not and don't need to comply with such regulation: we don't have such logs."

AND...

"ALSO .. we changed the log rotation policy.
Before it was the Debian default: 1 month.
1 month is too much, we don't need it and privacy-wise, the less the better.
The new policy is 1 week: system logs and web access logs are kept for 1 week.
(this can still be improved, in the near future it will be 48 hours)"

which statement is true?

Hi,
The policy is 1 week: system logs and web access logs are kept for 1 week.
This is the current configuration.

Feedback is welcome also on this topic.

Hi!
But you keep logs, that this sentence is a lie:"This service does not and don't need to comply with such regulation: we don't have such logs."  It's put away this sentence from the main page

[ruggedinbox.com]

Hi!
But you keep logs, that this sentence is a lie:"This service does not and don't need to comply with such regulation: we don't have such logs."  It's put away this sentence from the main page

Hi kubussz, the confusion is given by the fact that we are talking about two different logs:

1. system logs: those are linux logs, for example syslog and dmesg, the web server and the other services logs. In short, the system logs.
We have those logs and the rotation policy is 1 week.

2. data retention: the statement that you quote from ruggedinbox's features page ( http://s4bysmmsnraf7eut.onion/features.php ) is from the paragraph "NO Data Retention".
"Data Retention" are special logs: https://en.wikipedia.org/wiki/Telecommunications_data_retention
which save metadata: sender, recipient, sender ip address, timestamp
and we don't have such logs.

Let us know if you need more information.


Thanks for your interest,
RuggedInbox team

[Phonon]

Is it possible to enable DANE for ruggedinbox?

[arteleis]

You guys gotta fix your typography on main page.  The Bold has made lettering blurry.  On my res anyways.

[ruggedinbox.com]

Is it possible to enable DANE for ruggedinbox?

Hi, we are not DANE experts but it looks like a good suggestion.
Give us some time to study it
and see how it fits in the current (Tor-fiendly) setup.

Thanks for the feedback!
RuggedInbox team

[ruggedinbox.com]

You guys gotta fix your typography on main page.  The Bold has made lettering blurry.  On my res anyways.

We are unable to replicate the issue, also trying with www.browsershots.org and other services.

Which OS (and version) and browser (and version) are you using ?


Thank you!
RuggedInbox team

[Phonon]

You guys gotta fix your typography on main page.  The Bold has made lettering blurry.  On my res anyways.

Same problem. I use Win 7 with Firefox 33

http://abload.de/img/rugged76ug7.png

[ruggedinbox.com]

Same problem. I use Win 7 with Firefox 33

Hi thanks for the feedback! Please check again, not super pretty but now fixed.

[arteleis]

Yep looks better now on my end.

[Blis]

Ive been unable to connect for approx 16 hours now, I get error 500. Any word on when service will be back up?

[Phonon]

Website seems to be up again, bit I can‘t login.

[ruggedinbox.com]

Hi it looks like the current ruggedinbox VPS is not able to handle the current load. RAM is not enough.
We are talking about 1GB for few thousand users
We already tweaked all we could (database, antivirus, smtp/pop/imap stack), it was interesting to find the limit but now we must upgrade.
So we are planning to move the services to a bigger VPS.
A number of users told us that they would like to contribute, so we are accepting donations in bitcoins.
Every penny will be spent for the VPS, which price is 18 euros per month.
The bitcoin address for donations will never change, so it will be easy to calculate for how many months we are ok.
The BTC address is: 1PHnN2SjiLbQsL9eohC1DDyYV8CPfaPu47

Thank you!

[Blis]

Hi it looks like the current ruggedinbox VPS is not able to handle the current load. RAM is not enough.
We are talking about 1GB for few thousand users
We already tweaked all we could (database, antivirus, smtp/pop/imap stack), it was interesting to find the limit but now we must upgrade.
So we are planning to move the services to a bigger VPS.
A number of users told us that they would like to contribute, so we are accepting donations in bitcoins.
Every penny will be spent for the VPS, which price is 18 euros per month.
The bitcoin address for donations will never change, so it will be easy to calculate for how many months we are ok.
The BTC address is: 1PHnN2SjiLbQsL9eohC1DDyYV8CPfaPu47

Thank you!

Thank you for the update and the service. I will send some BTC your way when I am able.

[royce666]

Hi everyone,

just had a concern about email we should receive during this "off time", when all will be back should we have these emails ?
i mean does the server is still in measure to keep up to date user's boxes.
thanks so much for your clarification.

Regards @ll
Alx

[ruggedinbox.com]

Hi everyone,

just had a concern about email we should receive during this "off time", when all will be back should we have these emails ?
i mean does the server is still in measure to keep up to date user's boxes.
thanks so much for your clarification.

Regards @ll
Alx

Hi the service is currently up.
We found the web server answering error 500, as reported by Blis (thank you)
but the other services (smtp/pop/imap) were working ok
so the emails were correctly received and sent.

We did a reboot and decreased the number of php processes, saving around 50MB of RAM.
The current situation is that there are around 200MB of free RAM
but during the days, probably during load spikes, the server swaps and bad things happens.

Thank you,
RuggedInbox team

[royce666]

thanks for your answer.

i dot not have error 500 anymore, however i can't login onto the webmail.....and this is the only way for me to watch my messages...
hope it should be operational very soon.
thx @ll

[ruggedinbox.com]

thanks for your answer.

i dot not have error 500 anymore, however i can't login onto the webmail.....and this is the only way for me to watch my messages...
hope it should be operational very soon.
thx @ll

Hi, strange we didn't touch the system and we are able to login as usual.
Is this still happening to you ?

Thanks for your feedback!

[ruggedinbox.com]

Hi, we just received this message:

You are going under DDoS attack unless you pay me 1 BTC in next 30 minutes to 1MRFFgSexGzyWgbLEhX1Bi3YXR6FaaebV8

Do not ignore me, as it will just increase the price.

 

Once you pay me you are free from me for lifetime of your site.

If you think that I'm bluffing, Google my name.


Thank you.


(sender: dd4bc@unseen.is)

Our answer:
this is a volunteer based project, which provides an anonymous, Tor friendly email service, 100% free and ad free.
You may want to direct your energies somewhere else, since you'll not see a penny from us.

[HeroCat]

Bulgaria is not offshore 

[ruggedinbox.com]

Bulgaria is not offshore 

Hi HeroCat, we don't know who decides if a country is offshore or not
but read here: https://blackvps.net/