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Author Topic: Sent Money to wrong person by mistake(Bank Transfer)  (Read 3282 times)
Aayush (OP)
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July 03, 2014, 02:26:19 PM
 #1

In such a case what are my options, when the person refuses to give me back.
After i went to the police they told me that chances are almost negligible.
So any suggestions?

Calm
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July 03, 2014, 04:34:16 PM
 #2

You should try getting inputs on a consumer redressal forum, this is the wrong place for this query
Good luck

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newIndia
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July 03, 2014, 07:19:27 PM
 #3

In such a case what are my options, when the person refuses to give me back.
After i went to the police they told me that chances are almost negligible.
So any suggestions?


If 24 hour is not over as of yet, ask your bank to at least hold the payment. Try call locking in customer care at today night. They have a settlement window. If u can raise dispute before that, there is a chance.

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July 03, 2014, 08:34:32 PM
 #4

In such a case what are my options, when the person refuses to give me back.
After i went to the police they told me that chances are almost negligible.
So any suggestions?
First question what is the amount  we are talking about here that went to wrong account a friend of mine did something similar last week but the other person that time was nice and returned 25K INR ..? In your case if the amount was less than 6 digits then the chances are on lower side that you'll recover it as you know Police won't take much interest unless they are getting their cut out of it.

 But I don't understand why they  said that chances are almost negligible I mean you have all the required bank details and i think those are enough to track him down. maybe the reason i mentioned earlier is the case here.

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July 03, 2014, 08:48:01 PM
 #5

In such a case what are my options, when the person refuses to give me back.
After i went to the police they told me that chances are almost negligible.
So any suggestions?
First question what is the amount  we are talking about here that went to wrong account a friend of mine did something similar last week but the other person that time was nice and returned 25K INR ..? In your case if the amount was less than 6 digits then the chances are on lower side that you'll recover it as you know Police won't take much interest unless they are getting their cut out of it.

 But I don't understand why they  said that chances are almost negligible I mean you have all the required bank details and i think those are enough to track him down. maybe the reason i mentioned earlier is the case here.

Doesn't the bank ask the account number twice precisely to avoid this exact situation?
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July 04, 2014, 05:07:54 AM
 #6

If it is NFET, you can put up charge back and request dispute. You will need copy of atleast police note for the same. Make sure you mention exactly what happened and you should be able to get it. Police will not recover it mostly, it is bank with the help of police fir copy can mediate the dispute.

If you have not mentioned that it is accidental mistake from your side as of now, register unauthorized compromised account transfer which is much easier to deal with and bank will surely help with you that as it is mentioned in consumer grievance policy and RBI makes it mandatory to look and mediate in this case for banks.

Regards

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rohnearner
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July 04, 2014, 09:10:39 AM
 #7

Doesn't the bank ask the account number twice precisely to avoid this exact situation?
Yeah but sometimes you think the account number you entered first is the correct one, just a normal human error. Mostly occurs with new account numbers.

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July 04, 2014, 11:45:04 AM
 #8

If you have not mentioned that it is accidental mistake from your side as of now, register unauthorized compromised account transfer

Isn't that filing a false complaint accusing someone of a crime he didn't commit?
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July 04, 2014, 12:07:15 PM
 #9

But how its possible?

If account number is incorrect the beneficiary name wouldn't match.

Account number and account holder name both should match.
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July 04, 2014, 01:41:27 PM
 #10

But how its possible?

If account number is incorrect the beneficiary name wouldn't match.

Account number and account holder name both should match.


Yup that is true. in that case  even if the transaction went through you can still tell your bank to reverse it because the bank did not  verify the  name to the account  number .
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July 04, 2014, 03:12:47 PM
 #11

But how its possible?

If account number is incorrect the beneficiary name wouldn't match.

Account number and account holder name both should match.

I don't know exactly whats the case with OP here but lets say you got a number of beneficiaries attached to your account , I use Internet banking and I just have to select the beneficiary from the list to complete the transaction once I mentioned the amount and sometimes a beneficiary with whom you just had few transaction get selected , just normal human error.

 You need to add account number and account holder's name for the first time when you add a beneficiary to the account after that just hit the radio button and thats it, at least this is how it works in the internet banking software of bank I use.

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July 04, 2014, 05:28:18 PM
 #12

If it is NFET, you can put up charge back and request dispute. You will need copy of atleast police note for the same. Make sure you mention exactly what happened and you should be able to get it. Police will not recover it mostly, it is bank with the help of police fir copy can mediate the dispute.

If you have not mentioned that it is accidental mistake from your side as of now, register unauthorized compromised account transfer which is much easier to deal with and bank will surely help with you that as it is mentioned in consumer grievance policy and RBI makes it mandatory to look and mediate in this case for banks.

Regards

Are you sure that a chargeback can be applied against NEFT ? If yes, then is not it risky to accept NEFT against Bitcoin ?

Aayush (OP)
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July 04, 2014, 07:24:38 PM
 #13

You should try getting inputs on a consumer redressal forum, this is the wrong place for this query
Good luck

Thanks for the suggestion, actually I was dealing in bitcoins at that time, and the first thought that came to my mind was to ask the bitcoin community!

Calm
Aayush (OP)
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July 04, 2014, 07:26:45 PM
 #14

If 24 hour is not over as of yet, ask your bank to at least hold the payment. Try call locking in customer care at today night. They have a settlement window. If u can raise dispute before that, there is a chance.

24 Hours are long over, also the payment was a State Bank Group transfer.
So it was immediately settled.

Calm
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July 04, 2014, 07:37:50 PM
 #15

If 24 hour is not over as of yet, ask your bank to at least hold the payment. Try call locking in customer care at today night. They have a settlement window. If u can raise dispute before that, there is a chance.

24 Hours are long over, also the payment was a State Bank Group transfer.
So it was immediately settled.

I think the person was already added in your payee list. Hence there was no name/account matching was required before the transfer took place...

Aayush (OP)
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July 04, 2014, 07:41:05 PM
 #16

Doesn't the bank ask the account number twice precisely to avoid this exact situation?
Yeah but sometimes you think the account number you entered first is the correct one, just a normal human error. Mostly occurs with new account numbers.
But how its possible?

If account number is incorrect the beneficiary name wouldn't match.

Account number and account holder name both should match.



Thank you for answering Smiley
I don't know exactly whats the case with OP here but lets say you got a number of beneficiaries attached to your account , I use Internet banking and I just have to select the beneficiary from the list to complete the transaction once I mentioned the amount and sometimes a beneficiary with whom you just had few transaction get selected , just normal human error.

 You need to add account number and account holder's name for the first time when you add a beneficiary to the account after that just hit the radio button and thats it, at least this is how it works in the internet banking software of bank I use.

Yes I clicked the wrong benefeciary.

Calm
Aayush (OP)
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July 04, 2014, 07:43:16 PM
 #17

If it is NFET, you can put up charge back and request dispute. You will need copy of atleast police note for the same. Make sure you mention exactly what happened and you should be able to get it. Police will not recover it mostly, it is bank with the help of police fir copy can mediate the dispute.

If you have not mentioned that it is accidental mistake from your side as of now, register unauthorized compromised account transfer which is much easier to deal with and bank will surely help with you that as it is mentioned in consumer grievance policy and RBI makes it mandatory to look and mediate in this case for banks.

Regards

This was a State Bank Group transfer, when I went to the bank they said they could do nothing, and somebody else advised me to go to the bank with after filing an fir.

Calm
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July 04, 2014, 07:55:38 PM
 #18

If it is NFET, you can put up charge back and request dispute. You will need copy of atleast police note for the same. Make sure you mention exactly what happened and you should be able to get it. Police will not recover it mostly, it is bank with the help of police fir copy can mediate the dispute.

If you have not mentioned that it is accidental mistake from your side as of now, register unauthorized compromised account transfer which is much easier to deal with and bank will surely help with you that as it is mentioned in consumer grievance policy and RBI makes it mandatory to look and mediate in this case for banks.

Regards

This was a State Bank Group transfer, when I went to the bank they said they could do nothing, and somebody else advised me to go to the bank with after filing an fir.


Well on what basis are you going to  file a FIR, FIR is filed when crime takes place (a Cognizable offences). not when you accidentally hand you money to a stranger, and in your case chose the wrong beneficiary.

All you can do now is to contact your beneficiary from the list and then hope he give you your money back.
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July 04, 2014, 08:20:48 PM
 #19

If it is NFET, you can put up charge back and request dispute. You will need copy of atleast police note for the same. Make sure you mention exactly what happened and you should be able to get it. Police will not recover it mostly, it is bank with the help of police fir copy can mediate the dispute.

If you have not mentioned that it is accidental mistake from your side as of now, register unauthorized compromised account transfer which is much easier to deal with and bank will surely help with you that as it is mentioned in consumer grievance policy and RBI makes it mandatory to look and mediate in this case for banks.

Regards

This was a State Bank Group transfer, when I went to the bank they said they could do nothing, and somebody else advised me to go to the bank with after filing an fir.


Well on what basis are you going to  file a FIR, FIR is filed when crime takes place (a Cognizable offences). not when you accidentally hand you money to a stranger, and in your case chose the wrong beneficiary.

All you can do now is to contact your beneficiary from the list and then hope he give you your money back.

The person has already refused to give the money back. He has no other way than contesting. But chances are very low, because the person may demand he has transferred bitcoins against it.

In such a case what are my options, when the person refuses to give me back.
After i went to the police they told me that chances are almost negligible.
So any suggestions?


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July 05, 2014, 05:55:27 PM
 #20

state bank takes a day to add one beneficiary right  Huh   

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