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July 07, 2014, 02:28:00 AM |
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Just to close this matter, we had an internal problem releasing the funds from escrow to this particular seller, so we manually sent his bitcoins from a different account. To balance this out and close off the order, we used the refund feature to refund our own wallet out of our escrow account. It wasn't the prettiest solution but it was the simplest at the time. The seller received his funds as well as an explanation of what we had done (minutes after he emailed the buyer). The buyer (OP) also received an email explanation and is satisfied with the the solution.
OP, I would appreciate it if you could post a reply to this to confirm that this was the action we took and that nothing negative occurred here. I would also appreciate it if you could update the thread title - it's not particularly nice to have posts titled "Huge security flaw being exploited" relating to our site which are totally unjust.
Many thanks
Paul (CTO CryptoThrift)
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