ok,2 weeks more then promised and we still dont know when we will get boards..where is marto?can someone tell us when shipping starts?as I see some of us already get their boards and I am still not even contacted about shipping :/ how is that possible? :/
I'm here.
We have some minor HW problem and fixing it.
WE do not want to have endless RMA's later.
Just be patient, please.
You'll be contacted for shipping 24 hours in adance
I know it is frustrating , but do not forget we have to assemble and dissemble cooling on a lot of boards just to make sure it is working ok
Thank you for the understanding
Marto, can you be a little more specific about HW problem.. what is excatly the problem?
Again sorry for the delay
It is simple problem bad batch of components.
All production is checked and bad components exchanged.
The problem persist only @ full load , so assembly then test , then disassemble ,exchange the component , assembly then test.
At the end disassemble of the test coolers and stacking for shipment.
Again I do not want to make a saga out of this problem and not going to make update posts with :" new "xxxxx" on the way, ETA tommorow "
Just a bad batch of MCU's, that is all.
The bad part is it took us a week to find out what it is , then we have to get MCU's from different batch and check every single board.
I will not make statements like "next week" or similar.
We are working and as soon we are ready the boards will go out.
I understand that 2 weeks delay in BTC world means a lot and not happy with the situation and with the 20 hour work day lately.
Again remember that with a few exception most of these orders are paid with chips and we take all the costs for production including all this aditional labor for test and exchange . Minesr source are covering all the transport costs for the most of North american orders
Supplier just delivers us new MCU's, but tons of additional work is on us.
I'm not complaining.
This is part of the business bit it takes time