wallet wont open [still need help]

[rodeoclownicp]

hey can somebody please help--- i am freaking out---- i just tried to open my wallet like i always do and it wont open -- it just hour glasses and then nothing... i cleared the cache... still nothing-- everything seems normal and then it just never opens

[TwinWinNerD]

Have you tried turn it off and on again? (The PC)

[rodeoclownicp]

Have you tried turn it off and on again? (The PC)

yes

[rodeoclownicp]

i also tried restoring it to 2 days earlier when i knew it worked

[TwinWinNerD]

Do you still have the recovery seed? If yes you are safe anyway.

Just reinstall the wallet then, or try another PC.

[rodeoclownicp]

Do you still have the recovery seed? If yes you are safe anyway.

Just reinstall the wallet then, or try another PC.

so i have to go that far??

i have never done that?

how should i do it?

i looked for the folder but all i could find was the .exe,,,, is that all there is?

[TwinWinNerD]

Do you still have the recovery seed? If yes you are safe anyway.

Just reinstall the wallet then, or try another PC.

so i have to go that far??

i have never done that?

how should i do it?

i looked for the folder but all i could find was the .exe,,,, is that all there is?

Lets rather wait for an expert to appear to this thread before you do something wrong.

(I'd just reinstall everything, then click recover from seed and enter the seed)

[rodeoclownicp]

Do you still have the recovery seed? If yes you are safe anyway.

Just reinstall the wallet then, or try another PC.

so i have to go that far??

i have never done that?

how should i do it?

i looked for the folder but all i could find was the .exe,,,, is that all there is?

Lets rather wait for an expert to appear to this thread before you do something wrong.

(I'd just reinstall everything, then click recover from seed and enter the seed)

ya how should i go about that

[rodeoclownicp]

should i delete the .exe,,, is that all there is or is there a folder somewhere else

[shorena]

should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

[rodeoclownicp]

should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

windows 7

[rodeoclownicp]

should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

how do i uninstall---- even if i deletd i could still recover with the seed correct???

[TwinWinNerD]

should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

how do i uninstall---- even if i deletd i could still recover with the seed correct???

go to start --> programs --> electrum --> uninstall

Then install it fresh and recover from seed.

[rodeoclownicp]

should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

how do i uninstall---- even if i deletd i could still recover with the seed correct???

go to start --> programs --> electrum --> uninstall

Then install it fresh and recover from seed.

i just entered the seed on a back up computer so the wallet would not be permanently lost- now i am waiting to make that succesful-then i will try on this one

[TwinWinNerD]

should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

how do i uninstall---- even if i deletd i could still recover with the seed correct???

go to start --> programs --> electrum --> uninstall

Then install it fresh and recover from seed.

i just entered the seed on a back up computer so the wallet would not be permanently lost- now i am waiting to make that succesful-then i will try on this one

Good idea. Let us know what happens!

[rodeoclownicp]

should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

how do i uninstall---- even if i deletd i could still recover with the seed correct???

go to start --> programs --> electrum --> uninstall

Then install it fresh and recover from seed.

i just entered the seed on a back up computer so the wallet would not be permanently lost- now i am waiting to make that succesful-then i will try on this one

Good idea. Let us know what happens!

back-up computer wallet install was a success

so all was not lost

i have a wallet and btc

[Abdussamad]

Find electrum folder:

https://en.bitcoin.it/wiki/Electrum#Wallet_File

Create a backup of it.

Delete 'config' file and 'blockchain_headers' file

Then run electrum. If it starts up wait for it to sync up. Report back whether it works properly or not.

[rodeoclownicp]

Find electrum folder:

https://en.bitcoin.it/wiki/Electrum#Wallet_File

Create a backup of it.

Delete 'config' file and 'blockchain_headers' file

Then run electrum. If it starts up wait for it to sync up. Report back whether it works properly or not.

ok done- nothing happened.... it still wont open

should i turn the computer off and then on

[rodeoclownicp]

should i delete the .exe,,, is that all there is or is there a folder somewhere else

uninstall, not delete. What OS are you using?

how do i uninstall---- even if i deletd i could still recover with the seed correct???

go to start --> programs --> electrum --> uninstall

Then install it fresh and recover from seed.

i went to programs and it was not listed... so i was not able to select uninstall

[shorena]

i went to programs and it was not listed... so i was not able to select uninstall

try

-> start -> System settings* -> Programms* -> uninstall*

this should give you a list of all installed programms.


* not 100% sure about the names, but something along that line.