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Author Topic: OkPay Deposit pending?  (Read 6368 times)
nandika
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April 17, 2012, 10:00:23 PM
 #1

Hi!
I was using okpay without any problems since about a month, deposited bitcoins to my okpay account daily.
They always got credited to my account after the 6 confirmations.
But today, deposits are still pending in my balance, even though they have like 90, and the 2nd depo around 20 confirmations.

I'd like to know if anyone uses them and have the same problems?
I don't want to spam them with support tickets until I know if it's related only to my account or to everyone else's...
Thanks!

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zer0
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April 18, 2012, 07:51:57 PM
 #2

Just support ticket them, probably something stuck somewhere it's usually instant.
nandika
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April 19, 2012, 05:58:55 AM
 #3

I sent them a ticket, but no reply yet.
I found this on their Add money site:

Bitcoin
Your bitcoin deposit will be accepted and put on a pending state. All the payments you receive on the old bitcoin addresses will be processed same way. Instant bitcoin processing will be resumed soon.

Not sure what could be their problem. Hope they resume working with bitcoin soon, I really liked their services:)

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ziomik
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April 21, 2012, 05:24:23 PM
 #4

I am also in the same situation. I think it's a temporary problem. They'll be placing the problem .. Let's take a little time

"Se domani senti due massaie che parlano di bitcoin tra di loro dal macellaio, forse e' il momento di vendere.. se pero' le sentirai fra 10 anni forse staranno solo pagando il conto" GBianchi
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nandika
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April 23, 2012, 04:56:57 PM
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I hope they correct it fast:) I'd like to fund my debit card with bitcoin before may 3rd... Going to travel soon.

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April 24, 2012, 05:58:34 AM
 #6

No reply your ticket ?

"Se domani senti due massaie che parlano di bitcoin tra di loro dal macellaio, forse e' il momento di vendere.. se pero' le sentirai fra 10 anni forse staranno solo pagando il conto" GBianchi
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nandika
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April 26, 2012, 12:34:33 PM
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No reply your ticket ?
no, not any reply from them yet.
not sure what could be their problem, but they should keep customers updated i guess:)

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April 26, 2012, 09:56:53 PM
 #8

My ticket reply:
All the Bitcoin deposits will be released next week.
Thank you.



I made an account just because okpay bitcoin agree, but I can not wait days.
If my main bank, to cut me off the euro, for so long, I already closed the account.
I have some projects using them, but now I'm about to start doubting whether or not such activity
Okpay, if you want to keep the customers you should offer more stability.

"Se domani senti due massaie che parlano di bitcoin tra di loro dal macellaio, forse e' il momento di vendere.. se pero' le sentirai fra 10 anni forse staranno solo pagando il conto" GBianchi
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nandika
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April 29, 2012, 12:13:39 PM
 #9

My ticket reply:
All the Bitcoin deposits will be released next week.
Thank you.



I made an account just because okpay bitcoin agree, but I can not wait days.
If my main bank, to cut me off the euro, for so long, I already closed the account.
I have some projects using them, but now I'm about to start doubting whether or not such activity
Okpay, if you want to keep the customers you should offer more stability.

You should not worry, if they told you next week, it will be next week I guess.

I would not stop using them because they inactivated bitcoin for a while, I'm sure they didn't have another choice.
Maybe they should've updated their clients more, but if they reactivate bitcoin deposits this little delay will be forgotten soon:)

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April 29, 2012, 03:11:26 PM
 #10

I'm not worried, Okpay is doing excellent work, but should talk more with their customers. I want to use them on my site for sale but I can not afford to stop work and not knowing anything. Customers should be informed about what happens otherwise freezes everything.

"Se domani senti due massaie che parlano di bitcoin tra di loro dal macellaio, forse e' il momento di vendere.. se pero' le sentirai fra 10 anni forse staranno solo pagando il conto" GBianchi
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arby
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May 04, 2012, 08:46:30 AM
 #11

Well, they will probably perform your transaction. The reason could be they are out of money, maybe they bought some food or something with it.

This "company" is not a scam, but not very professional, their HQ could be in a basement, but I would not know that, just that some person called them
and a baby was crying in the background while support was handling the customer(found that online).

I used them for an amount of $25, I managed to get $15 out at wmxchange, and $10 is still with them, for AML reasons.
It seems even if they work as an exchange service (you deposit an e-currency and you get another) I was doing money washing. ($10)

My account was verified, but they decided to ask me for a picture of me holding my ID in my hand.

I told them to keep the money to buy some food.

P.S. if you want to see whats up, you can always add that guy on skype, not much English from him, but at least he replies fast.

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May 04, 2012, 10:30:19 AM
 #12

Has the issue been resolved?

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nandika
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May 07, 2012, 12:16:11 PM
 #13

Has the issue been resolved?

no, in fact 2 of my deposits are still pending since 4/17/2012 5:40 PM and 4/17/2012 12:50 AM   

this is getting weird & stinky without any announcement from their side, and with giving a timeframe which already passed...
 Angry

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jorgen
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May 09, 2012, 03:24:09 AM
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Has the issue been resolved?

no, in fact 2 of my deposits are still pending since 4/17/2012 5:40 PM and 4/17/2012 12:50 AM   

this is getting weird & stinky without any announcement from their side, and with giving a timeframe which already passed...
 Angry

You are not alone. I also have pending deposit of 500 btc from 18 apr. They promised every week to solve the problem next week and still nothing happened  Angry
nandika
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May 09, 2012, 10:32:22 AM
 #15

Has the issue been resolved?

no, in fact 2 of my deposits are still pending since 4/17/2012 5:40 PM and 4/17/2012 12:50 AM   

this is getting weird & stinky without any announcement from their side, and with giving a timeframe which already passed...
 Angry

You are not alone. I also have pending deposit of 500 btc from 18 apr. They promised every week to solve the problem next week and still nothing happened  Angry

too bad:( now aurumxchange stopped debit card funding too, not sure how could i get my money out of bitcoins cheap, and not using bank transfer...

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ziomik
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May 26, 2012, 12:00:56 PM
 #16

Mtgox seems, has yet to pay the money to okpay. This is causing a temporary blockage of acceptance bitcoin.
Mmmm....  Huh

"Se domani senti due massaie che parlano di bitcoin tra di loro dal macellaio, forse e' il momento di vendere.. se pero' le sentirai fra 10 anni forse staranno solo pagando il conto" GBianchi
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May 26, 2012, 02:55:23 PM
 #17

i think it depends on the amount involved. i just had a transfer made now from mtgox to okpay and after 4 minutes its hit up the okpay account. try to send smaller amounts and see if they stuck again.

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May 27, 2012, 03:48:18 PM
 #18

It's been more than a month now. Have they released the funds?

I see that bitcoin is still enabled to withdraw funds, but not to add. Anyway, there's not a lot of informations about it...
ziomik
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May 30, 2012, 02:00:21 PM
 #19

I will be forced to close your account if you do not activate as soon sending bitcoin.
I wasted time and effort to turn around and I did especially for this.
Other Italian people will be forced to do what I do. It 'sad ..

"Se domani senti due massaie che parlano di bitcoin tra di loro dal macellaio, forse e' il momento di vendere.. se pero' le sentirai fra 10 anni forse staranno solo pagando il conto" GBianchi
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nandika
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May 30, 2012, 08:04:08 PM
 #20

It's still pending...
Since Apr. 17.

No news from the company.
What kind of business does this?!
Why don't they REFUND my bitcoins instead of holding them for UNLIMITED (unspecified) TIME and leaving no choice to their customers?!?!?!

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