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Author Topic: Coinroyale withdraw issues *SOLVED*  (Read 1391 times)
Nobitcoin
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September 13, 2014, 04:21:23 AM
Last edit: September 13, 2014, 02:27:07 PM by Nobitcoin
 #1

I've enjoyed playing here many occasions spending at least 10+ btc. Now today there's either something wrong with the website or have they run out of funds? Can't cash out when I already have 7 confirmations keeps telling me 10 minutes and it's been 1 hour and 6 minutes since my deposit... I was gonna reinvest in an altcoins and now I've missed the chance to increase my Bitcoins sadly disappointed.
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September 13, 2014, 04:26:36 AM
 #2

I've enjoyed playing here many occasions spending at least 10+ btc. Now today there's either something wrong with the website or have they run out of funds? Can't cash out when I already have 7 confirmations keeps telling me 10 minutes and it's been 1 hour and 6 minutes since my deposit... I was gonna reinvest in an altcoins and now I've missed the chance to increase my Bitcoins sadly disappointed.

Have you contact support ?
Is this site totally legit ?


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Nobitcoin
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September 13, 2014, 04:50:30 AM
 #3

I've enjoyed playing here many occasions spending at least 10+ btc. Now today there's either something wrong with the website or have they run out of funds? Can't cash out when I already have 7 confirmations keeps telling me 10 minutes and it's been 1 hour and 6 minutes since my deposit... I was gonna reinvest in an altcoins and now I've missed the chance to increase my Bitcoins sadly disappointed.

Have you contact support ?
Is this site totally legit ?

Just tried to withdraw once again won't let me...... They have a thread here so best to keep the community informed
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September 13, 2014, 05:29:27 AM
 #4

Hm.. Post in their thread to let other know and may be they'll respond and let you know what's wrong. I think I did played their once but lost all my bets.

 

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Nobitcoin
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September 13, 2014, 05:31:56 AM
Last edit: September 13, 2014, 07:42:32 AM by Nobitcoin
 #5

Now been over 2hours 3 and a half hours still won't let me withdraw  Huh
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September 13, 2014, 09:32:06 AM
 #6

Been over 4 hours decided to play and lost all my coins FUCK YOU Coinroyale. Stay away from this site!
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September 13, 2014, 09:33:23 AM
Last edit: September 13, 2014, 09:46:50 AM by victorhing
 #7

Now been over 2hours 3 and a half hours still won't let me withdraw  Huh

Hi Nobitcoin,

I'm terribly sorry for this. Our bitcoin server was having trouble confirming deposits which was causing the delay for withdrawal. I have fixed it now and you should be able to withdraw instantly without any problems.

Can you post/PM me your username? I'm happy to comp you for the trouble.

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September 13, 2014, 09:37:54 AM
 #8

lucky-leopard-9 is my account I've played many times at your casino and found it fair but this time maybe due to paranoia I thought that you was on a scam.
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September 13, 2014, 09:46:36 AM
 #9

lucky-leopard-9 is my account I've played many times at your casino and found it fair but this time maybe due to paranoia I thought that you was on a scam.

Thanks! It's totally normal to react that since there are a lot of bitcoin scam running around but I assure you we are not one of them. We've been operating for more than 1 year and never had a single withdrawal issue went unresolved. Sometimes our bitcoin server had some delay on confirming transactions (which is today's case) but we usually fix them within 12 hours. If you have any problems next time, you can contact me directly at admin@coinroyale.com for a faster response.

Again, I'm sorry about your experience today and I hope I've comped you appropriately for that. Thank you for playing with us in the last 2 months and many more months to come.

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September 13, 2014, 10:00:54 AM
 #10

Are u lose or they hold ur  withdraw

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September 13, 2014, 10:17:34 AM
 #11

So what happened to your funds?
Nobitcoin
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September 13, 2014, 10:19:03 AM
 #12

lucky-leopard-9 is my account I've played many times at your casino and found it fair but this time maybe due to paranoia I thought that you was on a scam.

Thanks! It's totally normal to react that since there are a lot of bitcoin scam running around but I assure you we are not one of them. We've been operating for more than 1 year and never had a single withdrawal issue went unresolved. Sometimes our bitcoin server had some delay on confirming transactions (which is today's case) but we usually fix them within 12 hours. If you have any problems next time, you can contact me directly at admin@coinroyale.com for a faster response.

Again, I'm sorry about your experience today and I hope I've comped you appropriately for that. Thank you for playing with us in the last 2 months and many more months to come.

I was going to reinvest the amount that I would have cashed out at that time on alt coins and would have seen 5-6 times return. Then come back and play more blackjack.
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September 13, 2014, 10:58:41 AM
 #13

Are u lose or they hold ur  withdraw

All of our withdrawals are processed instantly with at least 1 confirmation on deposits. Our bitcoin server had a slight delay on confirming the deposits few hours ago which caused the withdrawal problem.

This happens very rarely and we usually address it right away.

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September 13, 2014, 12:29:40 PM
 #14

maybe more wise for OP to locked this thread if problem already solved.
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September 13, 2014, 02:24:06 PM
 #15

Are u lose or they hold ur  withdraw

All of our withdrawals are processed instantly with at least 1 confirmation on deposits. Our bitcoin server had a slight delay on confirming the deposits few hours ago which caused the withdrawal problem.

This happens very rarely and we usually address it right away.

Thank you coinroyale for the just treatment of my withdraw issues. My case has been dealt fairly and I understand it was merely a server issue and I will continue to play on your site like I have for the past 6 months.
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