here is a new update from paypal
Buyer's name: Tsung Cange
Buyer's email: firstname.lastname@example.org
Transaction ID: 0TH22027358075932
Transaction date: Dec 14, 2011
Transaction amount: -$2.06 USD
Case #: PP-001-672-660-482
Your transaction ID: 66L37360136598416
Your buyer filed a chargeback with their credit card company asking to
reverse the above payment. Although your buyer reversed this payment, we
want to work with the buyer's credit card company to get your money back.
We are using the information you sent us to dispute the reversal.
Please note that because the buyer already reversed the payment, it has
been removed from your PayPal balance. The settlement fee the credit card
company charged for the reversal was also deducted from your account. If
the credit card company decides the case in your favor, this money will be
credited back to your PayPal balance.
This transaction was reversed for the following reasons(s):Intangible items are not covered.
If you have questions about chargebacks and how to avoid them, log in to
your PayPal account and click "Help" at the top of any page.
Keep in mind that the credit card company determines the timeframe and
outcome. It may take up to 75 days for the credit card company to reach a
final decision. We will email you once they complete their investigation.