BlockChain Double Step Proble Ingnore

[2btx]

I was robbed of phone on which there was a google authenticator .... Wrote a letter to the MDM I described problemmu left his Skype and e-mail, last week wrote another letter similar content. On 17 Bitcoin wallet, I have access to the purses with which I translated coin, as were all the passwords and backup "wallet.aes". Although, in blochkchayn has a special option "https://blockchain.info/wallet/reset-two-factor" its not who modereruet!

Who faced the same problem that occurs and what can I do?


ID 2DA07950-5EFA-4FFF - **** - **************************

tnx

[Newar]

Do you have a backup? As far as I know, 2FA is not necessary to import your blockchain.info wallet backup. Make a new account, import.

[btchris]

If you haven't made a backup manually, do you remember if you enabled this option (by default it's turned off): "Always Keep Browser Backup"?

If you don't have a backup, you're pretty much at the mercy of blockchain.info....