hi,
when i set up my OKCoin account with 2f-authetication i was never provided with a seed to set it up again after losing access to my phone. i was assuming that i just have to contact the support to solve the issue. thats how they do it at kraken.com
but now i'm not even able to contact support at OKCoin.cn without providing my 2f-auth.
so far i didn't get any reply from
service@okcoin.com and the only OKCoin representative i could find here seems to write only in chinese in the chinese local sub board.
i think they have a representative at reddit, but i don't remember the username
![Sad](https://bitcointalk.org/Smileys/default/sad.gif)
can anybody help?