Bitstamp does not let me withdraw

[Impros88]

I tried to withdraw all my 10 btc but transaction was refused. Why?  There is even the email confirmation and I used it. I don't understand this. Help me.

[1715046698]

1715046698

[1715046698]

1715046698

[shorena]

I tried to withdraw all my 10 btc but transaction was refused. Why?  There is even the email confirmation and I used it. I don't understand this. Help me.

Did you contact support?

[Impros88]

not. can you give me the link?

[Newar]

https://www.bitstamp.net/support/
You need to be logged in.

[TheMasterKey]

If you have email confirmation then it must be a bug/error in system which caused refusing transaction.

Contacting support should solve it.

[CryptoCarmen]

I dont understand why you thought we can help you here. Bitstamp is huge business. They should solve your problem in few minutes.

[keber]

I tried to withdraw all my 10 btc but transaction was refused. Why?  There is even the email confirmation and I used it. I don't understand this. Help me.

You should contact their customer service,if  If necessary,and You need to publish the details here, or on Twitter or Facebook.

[wangjin098]

i withedraw a few days ago no problem,Recently, i don't withdrawal .so don't know the situation right now!It is best to first contact their customer servicer!

[SkyValeey]

I tried to withdraw all my 10 btc but transaction was refused. Why?  There is even the email confirmation and I used it. I don't understand this. Help me.

Maybe you have 1 btc, not 10 btc?  

Or maybe bitstamp is going to gox ppl?  

[600watt]

i withdraw every day from stamp. never a real issue. sometimes the email confirmation messes it up. just try again and contact customer support.

as far as a i know NO withdrawel problems with bitstamp are reported.

so calm down.

[lihuajkl]

When people encounter such kind of problems, they will be panic to look for any possible way to solve the problem. I thought OP has received his withdrawal. This is great community and every one here is keen to help.

[Rannasha]

Be aware that it can sometimes take more than an hour before a withdrawal is sent as Bitstamp likes to bundle several transactions together to save on transaction fees.

[chennan]

Your title is misleading me, which made me think Bitstamp has some problems.

[LiteCoinGuy]

call the police....wait....mail to support first 

[oda.krell]

call the police....wait....mail to support first 

Haha, nice one.

Others already said all the important parts, I'll just summarize it one more time: The procedure on Bitstamp appears to be:

1) user withdrawal request,

leading to:

2) email confirmation,

leading to:

3) clearing of withdrawal. if withdrawn amount is "large", it might require manual clearing by Bitstamp employee, which can take a few hours, if amount
is small, clearing appears to be automatic.

followed by:

4) transaction going out, once enough withdrawals are collected (probably done so Bitstamp doesn't have to pay fees for each tiny transaction they send out)

By the looks of it, for some reason, the step between 1) and 2) got interrupted. Write to support (from within your account, i.e. when you're logged in), they should fix it in less than a day, unless there's some other problem (like, your account identification wasn't done properly).

[600watt]

call the police....wait....mail to support first 

Haha, nice one.

Others already said all the important parts, I'll just summarize it one more time: The procedure on Bitstamp appears to be:

1) user withdrawal request,

leading to:

2) email confirmation,

leading to:

3) clearing of withdrawal. if withdrawn amount is "large", it might require manual clearing by Bitstamp employee, which can take a few hours, if amount
is small, clearing appears to be automatic.

followed by:

4) transaction going out, once enough withdrawals are collected (probably done so Bitstamp doesn't have to pay fees for each tiny transaction they send out)

By the looks of it, for some reason, the step between 1) and 2) got interrupted. Write to support (from within your account, i.e. when you're logged in), they should fix it in less than a day, unless there's some other problem (like, your account identification wasn't done properly).

my impression is that email confirmation has to be done from the same device that is used to visit bitstamps website. 

[oda.krell]

call the police....wait....mail to support first 

Haha, nice one.

Others already said all the important parts, I'll just summarize it one more time: The procedure on Bitstamp appears to be:

1) user withdrawal request,

leading to:

2) email confirmation,

leading to:

3) clearing of withdrawal. if withdrawn amount is "large", it might require manual clearing by Bitstamp employee, which can take a few hours, if amount
is small, clearing appears to be automatic.

followed by:

4) transaction going out, once enough withdrawals are collected (probably done so Bitstamp doesn't have to pay fees for each tiny transaction they send out)

By the looks of it, for some reason, the step between 1) and 2) got interrupted. Write to support (from within your account, i.e. when you're logged in), they should fix it in less than a day, unless there's some other problem (like, your account identification wasn't done properly).

my impression is that email confirmation has to be done from the same device that is used to visit bitstamps website. 

That would make a lot of sense as a (slightly annoying, but not completely unreasonable) safe guard against someone else "confirming" a withdrawal.

[600watt]

call the police....wait....mail to support first 

Haha, nice one.

Others already said all the important parts, I'll just summarize it one more time: The procedure on Bitstamp appears to be:

1) user withdrawal request,

leading to:

2) email confirmation,

leading to:

3) clearing of withdrawal. if withdrawn amount is "large", it might require manual clearing by Bitstamp employee, which can take a few hours, if amount
is small, clearing appears to be automatic.

followed by:

4) transaction going out, once enough withdrawals are collected (probably done so Bitstamp doesn't have to pay fees for each tiny transaction they send out)

By the looks of it, for some reason, the step between 1) and 2) got interrupted. Write to support (from within your account, i.e. when you're logged in), they should fix it in less than a day, unless there's some other problem (like, your account identification wasn't done properly).

my impression is that email confirmation has to be done from the same device that is used to visit bitstamps website. 

That would make a lot of sense as a (slightly annoying, but not completely unreasonable) safe guard against someone else "confirming" a withdrawal.

so it is a feature, not a bug....

[l1za]

Can you contact support for that? Let us know about the updates.

[ElectricMucus]

Nice, the meltdown has begun.