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Author Topic: Xapo.com Debit Card Not Working and Support Plain Sucks!  (Read 5717 times)
DARKANGEL6415
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January 15, 2015, 04:13:57 PM
 #21

I use the capo card on a regular basis and it works everywhere in the world nearly. It's a dam good card and the cheapest out there. If your an American citizen then your card is free. If there was ever to be a problem with the card when you get it then there customer services are second to non and I had a few issues in the beginning. I was apart of the beta testing so I did have a few problems but now they have the infer structure working now the card works just like any other card. No loading fees and compared to ANX the xapo card is of better choice as it seamlessly works with the xapo wLlet and transactions are on your account in seconds.

What is there to discuss ? If you set up an account that is free and then use the contacts form ask for Jessie and she will help you with any question you have about the xapo card :-)

that is awsome and i am glad to hear you have had good experience and us the card world wide. Is the card you have branded a visa or mastercard and does the card have your name on it printed or is it with no name like ANX premium card? Also are you located in the USA or somewhere else as i know the card is free to us in the USA but ironically they seem to have hard time shipping it to the USA customers  Huh

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DARKANGEL6415
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January 25, 2015, 03:49:04 AM
 #22

so whats the good word going on with the Xapo Visa or Mastercard forgot what it was and on phone so not going to go back lol this phone to slow lol, but any word on us folks here in the USA getting cards shipped out to us anytime soon, i dont know how ANX Premium card can be shipped to USA in under 1 week from Hong Kong with no problem. I will post this same thing on other Xapo forums see where gets answer faster as not always so active  Cheesy

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DARKANGEL6415
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February 03, 2015, 04:13:25 PM
 #23

well it went pretty quiet all in here, i guess people lost interest in this card or found something wrong with it apart from not sending to people in the usa  Cry  Cool  Huh  Cry Cry

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February 04, 2015, 12:18:08 PM
 #24

There are alot of topic in bitcointalk which says bad things about Xapo
it's not good for new project
maybe they will be better but it means they have some mistake..
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February 04, 2015, 12:20:48 PM
 #25

Let's cross post in here as well!

I got my Xapo debit card without being fully registered. Yes, I had to fill in my basic details, but they never requested an ID. I have used the Xapo debit card and it works great, just like their app. Their website? Not so much. It's very confusing (for example the buying Bitcoins part) and sometimes so slow that I have to login again before I can do something, which is quite annoying.

All my support questions have always been answered within 24 hours so I'm a happy customer at Xapo.

I have used my debit card and it works like it should. Sadly not a lot of shops accept it in The Netherlands. Oh well, still an amazing thing to have for when I need cash and only have Bitcoins. Grin

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DARKANGEL6415
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February 04, 2015, 04:42:24 PM
 #26

Let's cross post in here as well!

I got my Xapo debit card without being fully registered. Yes, I had to fill in my basic details, but they never requested an ID. I have used the Xapo debit card and it works great, just like their app. Their website? Not so much. It's very confusing (for example the buying Bitcoins part) and sometimes so slow that I have to login again before I can do something, which is quite annoying.

All my support questions have always been answered within 24 hours so I'm a happy customer at Xapo.

I have used my debit card and it works like it should. Sadly not a lot of shops accept it in The Netherlands. Oh well, still an amazing thing to have for when I need cash and only have Bitcoins. Grin

i am glad the card is working for you but i am little bit lost why would the card not be working in your area? I thought the card was a Visa or Mastercard and i thought it had the customers name printed on it? Is this information not correct?

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mayax
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February 04, 2015, 10:02:13 PM
 #27

who is issuing these cards? what bank?
Mitchell
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February 05, 2015, 08:44:57 AM
 #28

i am glad the card is working for you but i am little bit lost why would the card not be working in your area? I thought the card was a Visa or Mastercard and i thought it had the customers name printed on it? Is this information not correct?
This has nothing to do with Xapo. Not a lot of shops accept VISA in my country, because it isn't a mainstream thing over here. Most shops here just prefer our own banking system, because the fee's are a lot lower and it's less of a hassle to accept it.

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mayax
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February 06, 2015, 12:56:38 AM
 #29

this thread should be closed. there are others like this one already opened.
DARKANGEL6415
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February 06, 2015, 03:02:05 AM
 #30

i am glad the card is working for you but i am little bit lost why would the card not be working in your area? I thought the card was a Visa or Mastercard and i thought it had the customers name printed on it? Is this information not correct?
This has nothing to do with Xapo. Not a lot of shops accept VISA in my country, because it isn't a mainstream thing over here. Most shops here just prefer our own banking system, because the fee's are a lot lower and it's less of a hassle to accept it.

well i will be damed i learned something new here. I thought Visa and Mastercard was like the preffered cards for merchants world wide. Ok that does make me feel better was just weird when i heard that lol  Smiley

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DARKANGEL6415
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March 17, 2015, 12:51:37 AM
 #31

this thread should be closed. there are others like this one already opened.

can you please point us to the other threads you mentioned maybe they more active  Huh

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DARKANGEL6415
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April 08, 2015, 09:46:20 PM
 #32

IN case anyone has missed it there is a official Xapo forum where seems to have more updated information and get better answers than on this forums    https://bitcointalk.org/index.php?topic=902526.new#new

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