Hi Newar, I might be getting somewhere (Maybe!~) Just got an email from express coin containing the link to my wallet with Block chain (I didn't know I had it). Inoticed two difference bit coin addresses as follows: express coin 35mYvUjMqiAYeobVhLc85PtHCmZKGeZ9Bi and for block chain it is f54a0bf0-6839-460a-9980-0f08cbd7d175. Does that shed any light???
![Huh](https://bitcointalk.org/Smileys/default/huh.gif)
This: f54a0bf0-6839-460a-9980-0f08cbd7d175
is your login for your blockchain.info wallet [1], it is also known as "Wallet Identifier". I hope you have a good password.
This: 35mYvUjMqiAYeobVhLc85PtHCmZKGeZ9Bi is a multi sig address. It currentl has a single unspend output of 0.43610425 BTC. These ~0.4 BTC have been send there on 25th of september. Not sure if that is actually yours.
I c/p the express coin address into the block chain search box and the express coin transaction and funds appeared! However, I went to the site to make purchase and it pulled up my bit coin QT core wallet (the one that took a week to sync) which, of course, still has no funds in it!!!! Does not go to internet based location like block chain or express coin for funds!! So I need to know how to get funds from express coin to block chain to bit coin qt?
Thats not how bitcoin works. If you want your coin in another wallet you have to send them there. First step is to figure out where your coins actually are and how you can access them. Usually this will be done like Newar described, but you said you got a Mail from Expresscoin with login data for blockchain.info?
Firstly, Express coin is saying I have a Block Chain wallet and that my money is there.
I hope they said blockchain.info wallet, because "blockchain" is where all bitcoins are. You normally have access to some sort of account on a website or a local client (like bitcoin core) that allows you to "move" these coins, but they are not actually "on" your computer, like a picture or a document. You can think of them like data in a cloud, but only certain people are allowed to change them.
They say they can't help me because of that.
That is a good sign, at least in terms of their service.
Express Coin is where I originally "loaded my wallet" by sending them a check and the funds appeared there on their site.
Are these funds still shown there?
I did not know what wallet I had until express coin finally told me a couple of days ago which they said is Block Chain.
Again "Block Chain" is not a wallet. It is the cloud I wrote about earlier. If they confuse the blockchain with blockchain.info it is not a good sign.
When I got to block chain I had to register a login and password and then I could see the transaction with Express Coin but still I can't access my money from my Block Chain wallet (as Express Coin says I should be able to do) and there is no money in Blockchain.
Did you withdraw your bitcoin from Expresscoin?
Secondly, there is no address starting with a "1" showing when I am in my bit coin core wallet when I hit the "Receive" button
Well clicking the button is not enough. To give someone your "receiving address" you can either check the list under "File" -> "Receiving addresses..." or you click on "Receive" and "Request payment" it will show a window like this:
![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.imgur.com%2FVayIgfv.png&t=665&c=Catokc1UbluFRw)
and there is nowhere on express coin to "send". Plus they say they do not have my funds.
Wait. You said earlier you send them a check and it showed on their site. When and how did this change?
Something I did not mention before maybe this is the problem: When I first downloaded bit coin core (or thought I did) everything went smoothly (I thought) and I found express coin through bit coin and sent my money etc.
You what? You found expresscoin through bitcoin? I dont understand what you are saying here.
When the money showed up on Express coin (they got my check) I went to the online store to make my purchase with bit coins. Suddenly I had no Bitcoin core wallet application and therefore no money.
But if you can withdraw from Expresscoin, how can you make a purchase with the coins? Its like saying, yeah someone send me money to my bankaccount and then I went into a shop, but my wallet was empty. You have to withdraw first.
And "suddently"? What do you want to say with that. Did you have a balance on bitcoin core before that?
No customer support at Bitcoin
Bitcoin is not a company.
to help with that so express coin said they don't have my money it's in some wallet.
Ask them to which address they send your coins. Since you bought them and they apparently do not store them for you, they had to send them to a bitcoin address. They look like the one in the picture above. For someone starting with Bitcoin they would start with a 1. It would be very strange if you indeed had an address that started with a 3, because thats ... uhm lets just say "advanced bitcoin stuff" for now, to keep things simple.
I download bit coin core wallet again.
What did you do with the old data? Did you make a backup of the wallet.dat file?
It took almost a whole week to "sync network" with blocks etc. Finally when it was finished syncing it showed a zero balance.
If its a newly generated wallet thats normal.
Still unable to make the purchase at the online store as there is a zero balance in my bircoin core wallet. Thirdly, concerning btw.blockr.io I did a search using my bit coin address (the one starting with 35m... listed at express coin) and it came up with an address starting with "1"called a "hash". Not sure if this is correct address or not. I starting to think this is hopeless.
![Cry](https://bitcointalk.org/Smileys/default/cry.gif)
FYI I sent another email to Express Coin as follows:
There are no funds in my Block Chain wallet as you say. Where are my funds? I sent the check through your website when I "loaded my wallet" and it showed up on your site. When I followed the link you gave me yesterday to Block Chain wallet I had no wallet set up and had to register with their site and now they show zero balance. The online store goes straight to my bit coin core wallet anyway. I need to find out where this money is and how to send it to my bit coin core wallet which has zero in it. I can't believe this!!!
Here's todays response from EC:
Hi Lauren,
You need to find out how you created
your wallet address that you provided us. You need to access the wallet from the same source from where it was created.
Linking your wallet simply shows the balance of your wallet, it serves no other purpose than that.
Block chain is a website that shows all the bitcoin transactions that have occured in this world, its a big vault, it is to show you that your coins are sitting in the address that you gave us when placing your order.
Hope this clears up some confusion,
-Justin
HOW THE HELL DO I "FIND OUT HOW I CREATED MY WALLET ADDRESS"
![Huh](https://bitcointalk.org/Smileys/default/huh.gif)
HOW DO I FIND JEFF?
There seems to be a step missing in your story or its not chronologically.
You gave them an address of a bitcoin wallet in order to make the purchase.
# which one? they should know if you dont remember
# where was it from? If you dont remember that, noone else will.
## was it from the first installment of bitcoin-core?
[1]
https://blockchain.info/wallet/login