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Author Topic: WeExchange  (Read 19061 times)
Vezunchik
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September 16, 2013, 11:28:35 AM
 #101

Ukyo as usually unavailable for communication (may be just for me?) so I have to post it here:
(this issue applies to WeExchange too)
Code:
Hi Ukyo.
I must inform you that I've got a "password reset" e-mail for my WeExchange account. I absolutely certain that it was done not by me. It's second time when I get unrequested "password reset" e-mail. First time was nearly 2 weeks ago before you've blocked my BitFunder account. That time there was two e-mail's both for BitFunder and WeExchange accounts. I believe that someone trying to get into my accounts for some reason. Re-check security please.
//Vezunchik
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bones
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October 01, 2013, 08:22:29 PM
 #102

Hi, Ive been trying to register on weexchange with no joy at all...

I registered, clicked the email I was sent, but it says "sorry, the code you provided is invalid"

I emailed via the add on the contact page, that was a few days ago and I have had no reply.

Any help greatly appreciated.

Thanks in advance

bones
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October 17, 2013, 11:56:57 PM
 #103

It is a shame to see a site with so much promise go to waste because there is no support.

I've had a bank account registered there for over a month now and it still isn't verified; and there is no information on the site to tell you how to get it verified.

They have 115 points of ID from me.

Edit: I ended up calling their support number as listed at https://www.weexchange.co/main.php?page=helpcontact - 1-800-088-955 and spoke with someone who I think was called Graham. (Their VoIP system was dropping 10% of the conversation.) He advised that there is sometimes an issue with their system's BSB lookup and that it can cause accounts not to become verified.

Still a little disappointed that the online support was lacking, but otherwise happy with the result.

Cheers, Mike.
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October 24, 2013, 07:22:02 AM
 #104

I've sent supporting documents on 9 Oct 2013 and till now, my account is still unverified? What's going on here?

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October 25, 2013, 05:25:31 PM
 #105

I'm also a case with BTC withdrawals stuck in "processing" state for two days.
I have open ticket on WeExchange and with no response.  Sad
waltermot321
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October 26, 2013, 03:21:32 AM
 #106

I got stuck unverified for 3 weeks already...

TurdHurdur
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October 26, 2013, 01:43:56 PM
 #107

After attempting to withdraw ~1.4 BTC I get this error:

Code:
Minimal withdraw amount of 10 after a 4.5 fee was not met

Are you telling me I have to put more in to get my ~1.4 out?

Edit: Now it works, how odd...
HowlingMad
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October 27, 2013, 02:27:21 PM
 #108

I'm also a case with BTC withdrawals stuck in "processing" state for two days.
I have open ticket on WeExchange and with no response.  Sad
Likewise, although  my ticket has been open for four days.  Subsequent withdrawals have worked though.

I can be found on BTCJam, CoinLenders, BTCT.co, CoinBase, Bitfunder and TripleMining.com

Look for HowlingMad.us later in the 2013! Dead project!
gotpetum
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October 28, 2013, 10:23:16 PM
 #109

I'm also a case with BTC withdrawals stuck in "processing" state for two days.
I have open ticket on WeExchange and with no response.  Sad
Likewise, although  my ticket has been open for four days.  Subsequent withdrawals have worked though.

Mine too.

Ukyo, could you please fix "processing" / "Could not connect to 2nd stage server" withdrawals?

Thanks!

"The direct use of force is such a poor solution to any problem, it is generally employed only by small children and large nations." ― David M. Friedman
SebastianJu
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October 29, 2013, 11:58:02 AM
 #110

I wait for my 158BTC since a day now... normally withdraws were processed instantly. Whats wrong?

 

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kirk46
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October 29, 2013, 02:15:22 PM
 #111

cant login in....

just refreshes back to login page....
sLide.
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October 30, 2013, 03:37:32 PM
 #112

cant login in....

just refreshes back to login page....

I'm getting the same error.  I used a proxy from Europe and got right in.  It seems like WeExchange is blocking US connection attempt's.  This is funny because a important deadline for all US account holder's is Nov 1st.  I wonder if WeExchange is attempting to pull their service from the US base and serve other counties only. 

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SebastianJu
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October 30, 2013, 05:04:02 PM
 #113

Im slowly getting worried. Im already verified too and Ukyo is not writing anymore.

 

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sLide.
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October 30, 2013, 05:32:38 PM
 #114

Im slowly getting worried. Im already verified too and Ukyo is not writing anymore.

I can assume he's busy trying to resolve issue's as he recently helped me with one, but I'd consider a web login a priority issue to be solved.  That's just me.  Maybe he has something bigger that needs fixed.

Maybe the US government won't let him fix the log into.   

So many maybe's.... not enough information.

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Rodyland
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October 30, 2013, 09:40:03 PM
 #115

I'm getting worried too.  I lost my 2factor for weexchange and sent two support emails over the last few days, not so much as a "we got your email" reply.  Just now sent a PM, will see how that goes.

If I can't log in I can't get verified.  Pretty weak.

Beware the weak hands!
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ninjaboon
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October 30, 2013, 10:15:34 PM
 #116

I wait for my 158BTC since a day now... normally withdraws were processed instantly. Whats wrong?

I think the OP has his hands full on the verification issues.

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October 31, 2013, 02:49:02 PM
 #117

I wait for my 158BTC since a day now... normally withdraws were processed instantly. Whats wrong?

I think the OP has his hands full on the verification issues.

But i think coding takes way more time than releasing bitcoins. And i dont understand why this takes days and not even a comment from him. This stupid noncommunication is something i start to hate in the bitcoin community.

 

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SebastianJu
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October 31, 2013, 05:41:50 PM
 #118

I can log into weexchange normally without problems. So what is Ukyo doing? He is logging in and posting about some security. One of his last posts he is claiming he is working on support tickets... looks like i have to create a support ticket for a general problem too now.

 

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xkrikl
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October 31, 2013, 06:32:37 PM
 #119

Waiting for BTC withdrawal stuck in "processing state" with open ticket on WeExchange for 8 days already with no reaction from anybody.
SebastianJu
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October 31, 2013, 06:59:30 PM
 #120

Waiting for BTC withdrawal stuck in "processing state" with open ticket on WeExchange for 8 days already with no reaction from anybody.

Thats what i dont understand. This is a general problem... why solving tickets when there is a general problem that could solve the problem of many people in one rush? I wonder if the Bitcoins are missing for some reason.
Is ukyo known in person by someone?

 

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