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Author Topic: WeExchange  (Read 19072 times)
aldrin
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June 05, 2013, 06:39:40 AM
 #61

Still waiting for a response from WeExchange (see my post on May 16 for details).

I called their 1800 phone number 4 days ago. Spoke to Graeme and was told "I'll look into it. Someone will call you back in an hour" -  BUT, No call back!! No response to my tickets or PMs here. Nothing.

I deposited $200 in their account over a month ago but have not had any success in getting this resolved, so at this stage I have to concede I've been ripped off by WeExchange for $200.  

If they do actually respond and assist me to either refund my money, or better still process my payment, I'll be happy to report back.

I'm not confident though. I think their operation is falling over.

I think WeExchange is dead.

Big Shame - as an Aussie I was really proud to think an Australian business was the first Ripple gateway.

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amouretpaix
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June 10, 2013, 08:01:22 PM
 #62

Hi,
do you know how to use the "Password/GPG" for authentification ?

I created an acount and would change my classic authentification (login/password) by (login/password GPG), I puted my GPG public key in my acount and log out.

Since I can't connect anymore to my acount even I change my password and ask a new one.

How to use GPG/password authentification on weexchange ?

Thank you
 Cheesy

EDIT : Why this picture of a man and women on the login page ?
It's really look like an "exchange" dating website ... Grin

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bigdude
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June 13, 2013, 03:19:36 PM
 #63

Still waiting for a response from WeExchange (see my post on May 16 for details).

I called their 1800 phone number 4 days ago. Spoke to Graeme and was told "I'll look into it. Someone will call you back in an hour" -  BUT, No call back!! No response to my tickets or PMs here. Nothing.

I deposited $200 in their account over a month ago but have not had any success in getting this resolved, so at this stage I have to concede I've been ripped off by WeExchange for $200.  

If they do actually respond and assist me to either refund my money, or better still process my payment, I'll be happy to report back.

I'm not confident though. I think their operation is falling over.

I think WeExchange is dead.

Big Shame - as an Aussie I was really proud to think an Australian business was the first Ripple gateway.

Haved you tried PM'ing Ukyo or Graet?
QuiveringGibbage
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June 13, 2013, 11:59:43 PM
 #64

Just Verified with Weex. Took less then 24 hours. Way quicker then Gox.
Will try depositing some money and report back how it went.

Cheers,
QG

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ninjaboon
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June 16, 2013, 06:34:24 AM
 #65

EDIT : Why this picture of a man and women on the login page ?
It's really look like an "exchange" dating website ... Grin

same thought I had. I'd prefer bitcoins on the main page...

TheOrri
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June 23, 2013, 10:24:54 AM
 #66

Hmm... can't login to my account at weexchange. Anyone else experience this problem?
QuiveringGibbage
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June 23, 2013, 10:36:38 AM
 #67

Hmm... can't login to my account at weexchange. Anyone else experience this problem?
confirmed. have contacted Ukto on IRC. I'm sure the issue will be attended to ASAP.

QG

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amouretpaix
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June 26, 2013, 06:00:17 PM
 #68

Do you have some news about the SEPA transfert in € ?
Thank you

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giantcrab
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June 27, 2013, 04:18:19 PM
 #69

I signed up and enabled 2 Factor authorization, but then i found i cannot login any more, each time i was told "login incorrect".
i already funded 30 BTC as i need to buy assets in BitFunder!
no response from the support emailbox, what can i do Huh?!!!!!
please give necessary support!

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ryanAC
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June 27, 2013, 04:24:35 PM
 #70

You should visit irc:freenode #weex and see if Ukto can help.

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amouretpaix
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July 10, 2013, 08:28:01 AM
 #71

Hello,
I would add the 2-Factor authentification.
First without changing my password It didn't work.
So I tried again and change my current password to a new one and add 2-Factor.

Now I can't connect to my account anymore....

Where is the support Huh!!!!! Roll Eyes

edit / can login again

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panosgr83
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July 16, 2013, 02:24:48 PM
 #72

Me too! Although I changed my password, I cannot log in to weexchange.co account panel!

What's wrong???  Shocked Shocked Shocked Shocked Shocked Shocked Shocked Shocked Shocked Shocked Shocked

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gotpetum
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July 20, 2013, 05:21:21 PM
 #73

FYI, I can't login to weexchange. I am not getting the error "Login incorrect," which is the error I get when I enter random data into the login form. 2fa is off. I tried multiple browsers. I sent an email to support.

Thanks!

Update: I can login again.

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mik3
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July 26, 2013, 08:46:57 PM
 #74

I forgot I had set Authenticator and was just entering my login/pwd and am now locked out.  How long do you get locked out?
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July 26, 2013, 11:34:07 PM
 #75

I forgot I had set Authenticator and was just entering my login/pwd and am now locked out.  How long do you get locked out?

From #weex on Freenode.net
Code:
<QG> how long is weex pw lock out?
<QG> for incorrect logins
<Ukyo> 45ish minutes
<Ukyo> every re-attempt increases it

QG

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coinminers
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July 29, 2013, 11:35:37 PM
 #76

I'm unable to withdraw funds due to maintenance. Does anyone know when this maintenance is scheduled to be completed?

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July 30, 2013, 01:41:59 AM
 #77

I'm unable to withdraw funds due to maintenance. Does anyone know when this maintenance is scheduled to be completed?

I just hit this problem too.  Frustrating that there is no indication of how long it has been down or when it might be fixed.

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coinminers
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July 30, 2013, 04:51:42 AM
 #78

I'm unable to withdraw funds due to maintenance. Does anyone know when this maintenance is scheduled to be completed?

I just hit this problem too.  Frustrating that there is no indication of how long it has been down or when it might be fixed.


Still down ... =(

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Duffer1
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July 30, 2013, 07:17:48 AM
 #79

Same prob.  I went to freenode #weex and asked about it.  Ukyo instantly replied: "working on it, right now, hopefully soon."
1Pakis
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July 30, 2013, 07:53:41 AM
 #80

"Hopefully soon" is good estimation of when our funds will be unlocked.
Thanks for nothing.

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