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aldrin
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June 05, 2013, 06:39:40 AM
Last edit: June 05, 2013, 08:06:06 AM by aldrin |
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Still waiting for a response from WeExchange (see my post on May 16 for details).
I called their 1800 phone number 4 days ago. Spoke to Graeme and was told "I'll look into it. Someone will call you back in an hour" - BUT, No call back!! No response to my tickets or PMs here. Nothing.
I deposited $200 in their account over a month ago but have not had any success in getting this resolved, so at this stage I have to concede I've been ripped off by WeExchange for $200.
If they do actually respond and assist me to either refund my money, or better still process my payment, I'll be happy to report back.
I'm not confident though. I think their operation is falling over.
I think WeExchange is dead.
Big Shame - as an Aussie I was really proud to think an Australian business was the first Ripple gateway.
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bigdude
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June 13, 2013, 03:19:36 PM |
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Still waiting for a response from WeExchange (see my post on May 16 for details).
I called their 1800 phone number 4 days ago. Spoke to Graeme and was told "I'll look into it. Someone will call you back in an hour" - BUT, No call back!! No response to my tickets or PMs here. Nothing.
I deposited $200 in their account over a month ago but have not had any success in getting this resolved, so at this stage I have to concede I've been ripped off by WeExchange for $200.
If they do actually respond and assist me to either refund my money, or better still process my payment, I'll be happy to report back.
I'm not confident though. I think their operation is falling over.
I think WeExchange is dead.
Big Shame - as an Aussie I was really proud to think an Australian business was the first Ripple gateway.
Haved you tried PM'ing Ukyo or Graet? |
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QuiveringGibbage
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June 13, 2013, 11:59:43 PM |
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Just Verified with Weex. Took less then 24 hours. Way quicker then Gox.
Will try depositing some money and report back how it went.
Cheers,
QG
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Bitcoin is at the tippity top of the mountain...but it's really only half way up..  |
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ninjaboon
Legendary
 Offline
Activity: 2128
Merit: 1002
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June 16, 2013, 06:34:24 AM |
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EDIT : Why this picture of a man and women on the login page ? It's really look like an "exchange" dating website ...  same thought I had. I'd prefer bitcoins on the main page... |
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TheOrri
Member
Offline
Activity: 89
Merit: 10
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June 23, 2013, 10:24:54 AM |
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Hmm... can't login to my account at weexchange. Anyone else experience this problem?
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QuiveringGibbage
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June 23, 2013, 10:36:38 AM |
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Hmm... can't login to my account at weexchange. Anyone else experience this problem?
confirmed. have contacted Ukto on IRC. I'm sure the issue will be attended to ASAP. QG |
Bitcoin is at the tippity top of the mountain...but it's really only half way up.. |
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giantcrab
Newbie
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Activity: 28
Merit: 0
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June 27, 2013, 04:18:19 PM |
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I signed up and enabled 2 Factor authorization, but then i found i cannot login any more, each time i was told "login incorrect". i already funded 30 BTC as i need to buy assets in BitFunder! no response from the support emailbox, what can i do  ?!!!!! please give necessary support! |
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ryanAC
Member
Offline
Activity: 111
Merit: 10
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June 27, 2013, 04:24:35 PM |
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You should visit irc:freenode #weex and see if Ukto can help.
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panosgr83
Newbie
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Activity: 41
Merit: 0
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July 16, 2013, 02:24:48 PM |
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gotpetum
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July 20, 2013, 05:21:21 PM
Last edit: July 21, 2013, 04:42:02 AM by gotpetum |
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FYI, I can't login to weexchange. I am not getting the error "Login incorrect," which is the error I get when I enter random data into the login form. 2fa is off. I tried multiple browsers. I sent an email to support.
Thanks!
Update: I can login again.
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"The direct use of force is such a poor solution to any problem, it is generally employed only by small children and large nations." ― David M. Friedman
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mik3
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July 26, 2013, 08:46:57 PM |
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I forgot I had set Authenticator and was just entering my login/pwd and am now locked out. How long do you get locked out?
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QuiveringGibbage
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July 26, 2013, 11:34:07 PM |
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I forgot I had set Authenticator and was just entering my login/pwd and am now locked out. How long do you get locked out?
From #weex on Freenode.net <QG> how long is weex pw lock out?
<QG> for incorrect logins
<Ukyo> 45ish minutes
<Ukyo> every re-attempt increases it QG |
Bitcoin is at the tippity top of the mountain...but it's really only half way up.. |
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coinminers
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July 29, 2013, 11:35:37 PM |
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I'm unable to withdraw funds due to maintenance. Does anyone know when this maintenance is scheduled to be completed?
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julz
Legendary
Offline
Activity: 1092
Merit: 1001
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July 30, 2013, 01:41:59 AM |
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I'm unable to withdraw funds due to maintenance. Does anyone know when this maintenance is scheduled to be completed?
I just hit this problem too. Frustrating that there is no indication of how long it has been down or when it might be fixed. |
@electricwings BM-GtyD5exuDJ2kvEbr41XchkC8x9hPxdFd
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coinminers
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July 30, 2013, 04:51:42 AM |
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I'm unable to withdraw funds due to maintenance. Does anyone know when this maintenance is scheduled to be completed?
I just hit this problem too. Frustrating that there is no indication of how long it has been down or when it might be fixed. Still down ... =( |
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Duffer1
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July 30, 2013, 07:17:48 AM |
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Same prob. I went to freenode #weex and asked about it. Ukyo instantly replied: "working on it, right now, hopefully soon."
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1Pakis
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July 30, 2013, 07:53:41 AM |
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"Hopefully soon" is good estimation of when our funds will be unlocked.
Thanks for nothing.
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Tips are welcome at this address 18DVZkpSwmejPjekX3QMKvRRtR8Bfx65LN.
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coinminers
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July 30, 2013, 06:16:59 PM |
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Same prob. I went to freenode #weex and asked about it. Ukyo instantly replied: "working on it, right now, hopefully soon."
Ah yes he told me the same thing a day ago. |
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coinminers
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July 30, 2013, 11:49:15 PM |
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Working again =D
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Logik
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August 07, 2013, 02:32:27 AM |
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I'm confused - when I goto "withdraw funds" the miners fee is set to 0 and I can't change it. Why is that?
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