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Author Topic: Dwolla -> MtGox - money disappeared  (Read 715 times)
visual111
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June 07, 2012, 09:30:10 PM
 #1

Last week I sent money to my MtGox account with Dwolla. I've done this a few times before with no problems, my most recent transaction was not even a month ago. The payment cleared on Dwolla but there is no money on my MtGox. I made a ticket at the support desk yesterday but I haven't received a response yet. What's going on? Have I been scammed?






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1480740829
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Hexadecibel
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June 07, 2012, 09:33:45 PM
 #2

https://mtgox.com/press_release_20120518.html

may be relevant.

Mt.gox will get back to you, don't worry. Their support is great. If you submitted the ticket yesterday keep in mind that they are based in japan.

edit: Scammed? no, but, maybe the money did get to your gox account and you were key-logged. Check your transaction history. Get a google authenticator and attach it to your gox account.
visual111
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June 07, 2012, 09:48:28 PM
 #3

Ah, relevant that is. i'll have to add my info


there's no transactions in my history that indicate my money was received and sent to another account






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Hexadecibel
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June 07, 2012, 09:50:25 PM
 #4

Ah, relevant that is. i'll have to add my info


there's no transactions in my history that indicate my money was received and sent to another account

Well that is excellent too. be SURE to attach a google authenticator to your account.

Do so in the security center.
Valalvax
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June 07, 2012, 11:26:47 PM
 #5

Are you 100% sure that you included the little code that makes the system put the money in your account?

I did that once, neofutur was able to fix it in minutes
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