I'm terrified, I lost all my savings in mtgox.

[Panda Mouse]

June 1 made a withdraw (international wire transfer) amount to nearly $ 9000.
So far, not received this amount at all, nor any response from mtgox on my query.

I am a teacher, I invested all my legal savings + a small% mined BTC on mtgox exchange.
Why I have no information when I get my last transfer?
Is it so hard to at least answer the simple question?

I do not know what to do. Mtgox not respond to my letters.

Panda Mouse.

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[vampire]

Well join the club of other people, looks like wires at least take 3 weeks.

[Unacceptable]

Did you email them??  info@mtgox.com

I did & got a response in less than 12 hrs (They are in Japan,I'm in Eastern USA,note the time zone difference).

I get the impression that you used the postal service....................................

[repentance]

You need to open a support ticket with MtGox and you probably need to get a verified account with them before you can wire transfer that kind of amount.

[Panda Mouse]

You'd be better off posting this in Trading.

You need to open a support ticket with MtGox and you probably need to get a verified account with them before you can wire transfer that kind of amount.

Thank you, but of course, I have a support ticket, so I wrote all of my questions that way.
No answer, nothing at all.

Panda Mouse

[repentance]

You'd be better off posting this in Trading.

You need to open a support ticket with MtGox and you probably need to get a verified account with them before you can wire transfer that kind of amount.

Thank you, but of course, I have a support ticket, so I wrote all of my questions that way.
No answer, nothing at all.

Panda Mouse

Do you have a verified account with them?

[NothinG]

You'd be better off posting this in Trading.

You need to open a support ticket with MtGox and you probably need to get a verified account with them before you can wire transfer that kind of amount.

Thank you, but of course, I have a support ticket, so I wrote all of my questions that way.
No answer, nothing at all.

Panda Mouse

Do you have a verified account with them?

Bold'ed for importance.

[Dropkickdragout]

Welcome to the club of people waiting on mtgox.  I'm not waiting for as much as you, (~$1000) but its still big money to me.  I've been waiting for over a week as well, and they said "3-5 business days since confirmation date".  those 3-5 business days have come and gone and still no money.  I guess the best thing to do is hope they get their act together sooner than later.  All I know for sure is that this will be my last transaction with them.

[punningclan]

Every transaction I've done between Mtgox and Dwolla has been delayed and every transaction has finally cleared.

[Dropkickdragout]

for me its only half about the delay, the other half is that they have lied to me about when to expect my money, and thats just unacceptable.

[Panda Mouse]

You'd be better off posting this in Trading.

You need to open a support ticket with MtGox and you probably need to get a verified account with them before you can wire transfer that kind of amount.

Thank you, but of course, I have a support ticket, so I wrote all of my questions that way.
No answer, nothing at all.

Panda Mouse

Do you have a verified account with them?

Yes, I have verified account and verified withdrawal account.

Panda Mouse.

[CA Coins]

Did you wire through a bank?  Maybe you can check with the bank to see if the wire was delivered to the destination account?

[BrightAnarchist]

June 1 made a withdraw (international wire transfer) amount to nearly $ 9000.
So far, not received this amount at all, nor any response from mtgox on my query.

I think you'll be fine.

If you do lose some funds, I can do you one better: I lost 2K BTC when mybitcoin.com was "hacked"... that was during the bubble too when the account was worth around 70K USD.

[Inaba]

Good luck... I am still missing $10,000 and it's coming up on a month now.  There's very strong evidence that MTGox does not have much in the way of USD and those with large withdrawals are actually funding the smaller withdrawals.. the large withdrawers are going to end up shafted.

[notme]

Good luck... I am still missing $10,000 and it's coming up on a month now.  There's very strong evidence that MTGox does not have much in the way of USD and those with large withdrawals deposits are actually funding the smaller withdrawals.. the large withdrawers are going to end up shafted.

FTFY

[bulanula]

Good luck... I am still missing $10,000 and it's coming up on a month now.  There's very strong evidence that MTGox does not have much in the way of USD and those with large withdrawals are actually funding the smaller withdrawals.. the large withdrawers are going to end up shafted.

Dude I am telling you it is the AML policy. No dodgy solvency issues here man !

MtGox is NOT to blame here. They are honest and 100% transparent.

Big boss like you with a load of $$$ no wonder they call you a criminal when you got ball and $10k

You must do something criminal to have so much dough !

Inaba, watch what you say because forum is owned by MtGox so if you are complaining they cut you off the air

[Inaba]

Good luck... I am still missing $10,000 and it's coming up on a month now.  There's very strong evidence that MTGox does not have much in the way of USD and those with large withdrawals are actually funding the smaller withdrawals.. the large withdrawers are going to end up shafted.

Dude I am telling you it is the AML policy. No dodgy solvency issues here man !

MtGox is NOT to blame here. They are honest and 100% transparent.

Big boss like you with a load of $$$ no wonder they call you a criminal when you got ball and $10k

You must do something criminal to have so much dough !

Inaba, watch what you say because forum is owned by MtGox so if you are complaining they cut you off the air

If you check my thread, you'll see they sent me a support message asking if I wanted to cancel the withdrawal and then take it out in BTC (of course, paying a nice hefty fee in the conversion process back to MTGox, how kind of them.) - so it's not AML... since if it were, they wouldn't be able to cancel the withdrawal.

[bulanula]

Good luck... I am still missing $10,000 and it's coming up on a month now.  There's very strong evidence that MTGox does not have much in the way of USD and those with large withdrawals are actually funding the smaller withdrawals.. the large withdrawers are going to end up shafted.

Dude I am telling you it is the AML policy. No dodgy solvency issues here man !

MtGox is NOT to blame here. They are honest and 100% transparent.

Big boss like you with a load of $$$ no wonder they call you a criminal when you got ball and $10k

You must do something criminal to have so much dough !

Inaba, watch what you say because forum is owned by MtGox so if you are complaining they cut you off the air

If you check my thread, you'll see they sent me a support message asking if I wanted to cancel the withdrawal and then take it out in BTC (of course, paying a nice hefty fee in the conversion process back to MTGox, how kind of them.) - so it's not AML... since if it were, they wouldn't be able to cancel the withdrawal.

Check your sarcasm detector mate.

MtGox clearly is having serious solvency issues and blaming it on BS like AML or Dwolla delays.

Can't wait to get me popcorn and watch the ship sink in the next coupla days.

[Panda Mouse]

Did you wire through a bank?  Maybe you can check with the bank to see if the wire was delivered to the destination account?

Yes, I wire through a bank.

This is the answer from Mt.Gox Support dated today:

Hello ....,

Our apologies for the delay in response due to the weekend.
We have not sent out the transfer yet and will let you know once we are send it out.
This is expected to be next week.
Thank you for your patience in the process.

Thanks,
MtGox.com Team

I really hope it's true, anyone can have problems, but you should always be honest.

Panda Mouse

[swissmate]

Did you wire through a bank?  Maybe you can check with the bank to see if the wire was delivered to the destination account?

Yes, I wire through a bank.

This is the answer from Mt.Gox Support dated today:

Hello ....,

Our apologies for the delay in response due to the weekend.
We have not sent out the transfer yet and will let you know once we are send it out.
This is expected to be next week.
Thank you for your patience in the process.

Thanks,
MtGox.com Team

I really hope it's true, anyone can have problems, but you should always be honest.

Panda Mouse

I hope this will end in a happy ending.